Comscore Captures Notable Rise of Mobile Vehicle Shopping

Rhea-AI Summary

Comscore (NASDAQ: SCOR) reports a significant increase in mobile vehicle shopping, with 6.6 million average monthly mobile shoppers in the first half of 2020, compared to 3.5 million for desktops. Key findings reveal that automakers like Ford and Chevrolet attract more mobile traffic, while Honda leans towards desktop usage. Demographically, mobile shoppers are younger (median age 49) and more female (43%) than their desktop counterparts. Comscore will continue to analyze these trends, providing insights on consumer media behavior.

Positive

• Significant increase in mobile vehicle shoppers: 6.6 million compared to 3.5 million on desktop.
• Mobile usage skews younger, attracting a demographic shift towards a younger market.
• Diverse device usage patterns indicate evolving consumer preferences.

Negative

• None.

RESTON, Va., Aug. 25, 2020 /PRNewswire/ -- As the world becomes more mobile-oriented than ever before, consumers are increasingly using mobile devices to conduct a greater share of vehicle research. New research from Comscore (Nasdaq: SCOR), a trusted partner for planning, transacting and evaluating media across platforms, shows that in the first half of 2020, the average number of monthly mobile vehicle shoppers was two times that of desktop vehicle shoppers.

From January to June 2020, there were 6.6 million average monthly mobile shoppers, compared to 3.5 million average monthly desktop shoppers. At the same time, when looking at digital shopping trends over time, mobile shopping and desktop shopping followed similar month-over-month trends.

While overall mobile vehicle shopping is on the rise, device usage varied by automaker, shopper demographics and purpose:

• Ford, Chevrolet, Jeep and Nissan drove more traffic on a mobile device than on desktop. Honda and Hyundai drove more desktop shopping. Dodge, Subaru, and Kia had more balanced shopping across devices.
• Mobile usage skewed younger: the median age of mobile shopping was 49 versus 56 on desktop. 49% of those using a mobile device were under the age of 45 versus 22% on desktop.
• Mobile shopping also skewed more female: 43% using a mobile device versus 33% on desktop.
• Shoppers used different devices for different purposes throughout the shopping process: The use of a "Build Your Own" tools on automotive websites, used by shoppers to "build" or customize vehicle specifications, is seen more on desktop than mobile, likely because the tool requires more time and effort to fully engage, while the "Request a Quote" tool was used more on a mobile device, suggesting that it is used later in the shopping process, closer to purchase and after a shopper had narrowed down their vehicle selection.
• Tools such as "Locate a Dealer" and "Offers"—tools referenced as needed throughout the shopping process—saw more balanced use across devices.

Comscore Automotive Data Mart tracks new vehicle shopper data via a proprietary database that examines online shopping behavior based on engagement with key lower funnel shopping activity on third-party automotive shopping sites on both desktop and mobile devices.

Comscore will continue to monitor these trends and provide ongoing insights on its Coronavirus Insights Hub. To learn more about how Comscore can provide you with custom insights into media consumption, contact us today.

About Comscore
Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and TV audiences and advertising at scale, Comscore is the industry's emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more, visit www.comscore.com

 

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SOURCE Comscore

FAQ

What does Comscore's recent report indicate about mobile vehicle shopping trends?

Comscore's report shows a doubling of mobile vehicle shoppers, reaching 6.6 million monthly users compared to 3.5 million on desktop.

Which automakers drive more traffic from mobile shoppers according to Comscore?

Ford, Chevrolet, Jeep, and Nissan see more traffic from mobile devices than from desktops.

What demographics dominate mobile vehicle shopping?

Mobile vehicle shopping skews younger, with a median age of 49 and 49% of users under 45.

What tools do shoppers prefer on mobile versus desktop during vehicle shopping?

Shoppers tend to use 'Request a Quote' tools on mobile, while 'Build Your Own' tools are more popular on desktops.

How will Comscore continue to monitor shopping trends?

Comscore will provide ongoing insights through its Coronavirus Insights Hub.