Sabre Hospitality renews Wyndham following accelerated migration
Sabre Hospitality, a division of Sabre (NASDAQ: SABR), renewed its multi-year partnership with Wyndham Hotels & Resorts, migrating over 5,000 hotels to SynXis Property Hub ahead of schedule. The migration increased operational efficiency, reduced transition downtime by 34%, and set a new industry standard. The collaboration showcased groundbreaking efficiencies and improved guest experiences.
Successful completion of migrating 5,000 Wyndham hotels to SynXis Property Hub nearly a year ahead of schedule
Increased operational efficiency and reduced transition downtime by 34%
Significant improvements in service desk interactions and housekeeping operations at Wyndham properties
Enhanced guest experiences through streamlined reservation delivery and modification processes
Introduction of new system infrastructure and processes to improve migration speed and capacity
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More than 5,000 Wyndham hotels now on Sabre SynXis Property Hub, nearly one year ahead of schedule
In a landmark achievement that showcases the decade-long partnership between the two companies, Sabre and Wyndham teams successfully migrated more than 5,000 Wyndham hotels to SynXis Property Hub, including the transition of 550 in a single record-breaking month, nearly one year ahead of schedule.
This early completion is complemented by the migration's efficiency, which reduced the expected transition downtime for the Wyndham properties by
"Completing this migration nearly a year ahead of schedule is a testament to the power of innovation and collaboration," said Scott Strickland, Chief Commercial Officer (CCO) of Wyndham Hotels & Resorts. "Through our work with Sabre, thousands of Wyndham hotels now benefit from groundbreaking efficiencies, further enhancing their ability to serve guests and deliver great experiences day-in and day-out."
Strickland highlighted some of the immediate benefits of this migration for Wyndham properties and their daily operations. "For instance, service desk interactions have decreased by
The extraordinary success of the project was made possible by several strategic initiatives and the deep collaboration between Sabre and Wyndham. Key initiatives included a major upgrade in system infrastructure that expanded daily migration capacity from 15 to 35 properties. Additionally, the introduction of a new process for discrepancy reporting eliminated the need for preliminary dry runs, thereby speeding up the process and reducing potential downtimes.
"This project was about much more than just technical migration; it was about transforming the operational backbone of thousands of hotel properties to better meet the needs of today's hospitality market," said Gene Guhne, SVP & Global Managing Director, Enterprise Sales at Sabre Hospitality. "The scale of what we've achieved—in terms of both numbers and the speed of implementation—sets a new benchmark for the industry."
About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveller experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Headquartered in
About Wyndham Hotels and Resorts
Wyndham Hotels & Resorts (NYSE: WH) is the world's largest hotel franchising company by the number of properties, with approximately 9,200 hotels across over 95 countries on six continents. Through its network of over 876,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 25 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®,
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SOURCE Sabre Corporation
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