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Rackspace Technology Epic Infrastructure Managed Services Increases Seattle Children's Epic Electronic Health Record Availability

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Rackspace Technology (NASDAQ: RXT) announced that Seattle Children's has successfully implemented its Epic Electronic Health Records (EHR) system using Rackspace’s Healthcare Cloud solution.

This decision followed a thorough evaluation of cloud service providers, leading to Rackspace's selection for managing migrations and providing fully managed private cloud infrastructure services for Epic.

The collaboration involves SLA-backed managed services, a predictable cost model, and expandability for growth, enabling improved patient care and optimized business operations.

Rackspace's role includes seamless migration and support for Epic infrastructure, facilitating better patient care coordination and data management.

Positive
  • Successful implementation of Epic EHR system using Rackspace’s Healthcare Cloud solution.
  • Thorough evaluation led to Rackspace's selection, indicating strong market confidence in Rackspace.
  • SLA-backed managed services ensure high standards of service reliability.
  • Predictable cost model aids in financial planning and stability.
  • Expandability for growth suggests potential for future scalability and business expansion.
  • Seamless migration with minimal impact on system availability, demonstrating operational efficiency.
  • Rackspace holds all necessary Epic certifications, enhancing its credibility and service quality.
Negative
  • No specific financial data or revenue projections mentioned, making it difficult to gauge immediate financial benefits.
  • Potential dependence on a single client for a significant technological project, which could pose a risk if the partnership faces challenges.

Insights

The collaboration between Rackspace Technology and Seattle Children's for the implementation of the Epic Electronic Health Records (EHR) system is a significant development in the healthcare IT sector. The migration to Rackspace's managed private cloud infrastructure presents a cost-effective and reliable solution for managing critical healthcare workloads. Rackspace's role in this project underscores their expertise and commitment to the healthcare industry, which can enhance their reputation and market share in this sector.

Implementing Epic EHR systems can drastically improve patient care coordination and data management. This is important in pediatric care, where timely and accurate access to patient records can lead to better health outcomes. The predictability in costs and the expandability of the infrastructure are vital for healthcare providers who need flexible yet stable solutions for growth and innovation.

From an investor's perspective, this partnership showcases Rackspace's ability to handle high-stakes, critical workloads, which can be a strong selling point for potential clients in the healthcare sector and beyond. The move also aligns with the broader industry's shift towards cloud-based solutions, which offer scalability and efficiency that traditional on-premise systems cannot match.

Rackspace Technology's successful engagement with Seattle Children's for managing their Epic EHR system can have positive financial implications for the company. The healthcare sector is a lucrative market and securing a contract with a prestigious institution like Seattle Children's can be seen as a vote of confidence in Rackspace's capabilities and services. This can potentially attract more clients from the healthcare industry, leading to increased revenue streams.

The cost-effective nature of Rackspace's managed services also implies that Seattle Children's can allocate resources to other strategic initiatives, potentially leading to further collaborations or contract extensions. For investors, this move reflects Rackspace's strategic positioning and ability to deliver high-value services, which can drive revenue growth and enhance shareholder value in the long run.

Moreover, the partnership's focus on innovation and improved patient outcomes through better technology integration aligns well with the growing demand for advanced healthcare IT solutions. This trend is likely to continue, providing Rackspace with ongoing opportunities for growth and market expansion.

Rackspace to host critical workloads in the healthcare industry while lowering cost

SAN ANTONIO, May 16, 2024 (GLOBE NEWSWIRE) -- Rackspace Technology® (NASDAQ: RXT), a leading end-to-end hybrid, multicloud, and AI technology services company, today announced Seattle Children's successfully implemented an Epic Electronic Health Records (EHR) system leveraging Rackspace’s Healthcare Cloud solution. After an extensive evaluation of private and public cloud service providers, the organization chose Rackspace to manage the migration and provide fully managed private cloud infrastructure services for an Epic environment.

“We chose Rackspace Technology as a strategic partner due to their deep technology background, track record of managing critical workloads, strong customer experience reputation, and a dedicated commitment to healthcare providers and patient outcomes," said Dr. Zafar Chaudry, Senior Vice President, Chief Digital, and Information Officer at Seattle Children's. "We are thrilled with the successful execution and migration into the Rackspace environment due to meticulous planning, executive engagement, and tight collaboration with Seattle Children's stakeholders throughout this journey."

Rackspace and Seattle Children's engagement includes Service-Level Agreement (SLA) backed managed services, a predictable cost model, expandability for growth, and adjacency for a third-party application ecosystem. The new managed hosting infrastructure will allow the organization system to focus on high-value strategic initiatives that improve patient care while optimizing the business of serving the Pacific Northwest community.

"Epic is a comprehensive electronic health records system that enables Seattle's Children's to maintain patient records, facilitating improved patient care coordination and data management," said Brian Lillie, President of Private Cloud. "The Rackspace Infrastructure Managed Services team seamlessly migrated the organization's Epic instance with a designated playbook with minimal impact on systems availability. In addition, Rackspace holds all the Epic certifications needed to implement the deployment and now to support the organization’s Epic infrastructure. We are the perfect partner to host and assist Seattle Children’s in managing this critical workload transition."

"Health systems today focus on improving care outcomes and patient experiences in their communities. Innovation is at the forefront of driving change in achieving these desired outcomes and requires new ways of working, including technology choices that can help create these new forms of value by embracing a do-more-with-less paradigm shift," said PV SubbaRao, Rackspace Technology, Global Healthcare, and Life Sciences Senior Vice President. "With this strategic clinical application migration, Seattle Children's is embracing the power of Rackspace private cloud and the innovation it can drive in care delivery and treatments through pediatric research."

About Rackspace Technology

Rackspace Technology is a leading end-to-end hybrid, multicloud, and AI technology services company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies.

Media Contact: Natalie Silva, publicrelations@rackspace.com 


FAQ

What did Rackspace Technology announce on May 16, 2024?

Rackspace Technology announced that Seattle Children's implemented an Epic Electronic Health Records system using Rackspace’s Healthcare Cloud solution.

Why did Seattle Children's choose Rackspace Technology for their EHR system?

Seattle Children's chose Rackspace Technology due to their deep technology background, track record of managing critical workloads, strong customer experience reputation, and commitment to healthcare providers and patient outcomes.

What services will Rackspace provide for Seattle Children's EHR system?

Rackspace will manage the migration and provide fully managed private cloud infrastructure services, along with SLA-backed managed services and expandability for growth.

What are the benefits of Rackspace's managed hosting infrastructure for Seattle Children's?

The infrastructure allows Seattle Children's to focus on high-value strategic initiatives that improve patient care while optimizing business operations.

How did Rackspace manage the migration of Seattle Children's Epic EHR system?

Rackspace managed the migration using a designated playbook, ensuring minimal impact on system availability, and holds all necessary Epic certifications.

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