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Rackspace Technology and HiMed Improve Patient Care with Cloud-Based Record Keeping

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Rackspace Technology (NASDAQ: RXT) has announced a successful collaboration with HiMed Solutions, implementing a cloud-based medical records system in Colombia. This system enhances decision-making for healthcare workers by providing quick and secure access to patient records while ensuring compliance. The migration to a VMware-based private cloud has improved uptime, response times, and reduced administrative tasks for healthcare providers. Rackspace's support has helped HiMed focus on improving patient care, supported by enhanced security measures for patient data.

Positive
  • Successful implementation of a cloud-based medical records system for HiMed Solutions in Colombia.
  • Migration to VMware-based private cloud improved system performance and security.
  • Enhanced decision-making capabilities for healthcare providers due to quick access to patient records.
  • Reduction in administrative workload for doctors, allowing more focus on patient care.
  • Improved uptime and faster response times noted post-migration.
Negative
  • None.

SAN ANTONIO, Feb. 11, 2021 (GLOBE NEWSWIRE) -- Rackspace Technology™ (NASDAQ: RXT), a leading end-to-end multicloud technology solutions company, today announced the results and solution details of its successful collaboration with HiMed Solutions to implement cloud-based record keeping for patients.

The medical records system allows doctors and healthcare workers in Colombia to make better decisions with quick, reliable and secure access to patient records, all in accordance with strict compliance mandates.

HiMed Solutions provides an easy-to-use, secure and agile online medical records system that reduces administrative work for doctors and administrators, allowing them to dedicate more time to caring for their patients.

Over the course of just 30 hours, Rackspace Technology migrated HiMed to a more performant, secure and agile managed VMware-based private cloud infrastructure that serves the needs of healthcare providers while preparing HiMed for future growth. HiMed also received recommendations and expertise from Rackspace Technology when it came to addressing its needs related to data protection, compliance mandates, access controls, application management and security best practices.

HiMed’s new platform increased uptime and has led to faster response times and fewer calls to a support desk. Improved infrastructure monitoring also allows HiMed to evaluate resource consumption, gain access and vulnerability analytics, and maintain awareness of infrastructure cost control, all of which help the organization make better decisions in real time and keep pace with changing demands. Today, HiMed engineers are freed from back-end work, and are instead focused on further improving patient care through its solutions. The HiMed solution that Rackspace Technology put in place is also protected by Rackspace Managed Security helping to ensure the security and privacy of patient data.

“Rackspace Technology has been a great business ally for our company. They not only provided a comprehensive solution for our needs, but also made us feel like they had our best interests at heart,” said Jorge Iván Ramirez, Technology Advisor, HiMed Solutions SAS. “Calling the support lines really feels like talking with your best friend, someone who not only understands you, but who also wants to help you.”

“HiMed has significantly transformed the way doctors work and care for patients,” Jeff DeVerter, CTO Solutions at Rackspace Technology. “In order to take their platform to the next level and expand on its success, it was critical that HiMed on-premises data infrastructure migrate to the Rackspace managed VMware-based private cloud. We’re proud to provide the company with a secure, robust, fast and easy-to-implement private cloud infrastructure architecture that maintains industry-required compliance.”

About Rackspace Technology

Rackspace Technology is a leading end-to-end multicloud technology services company. We can design, build and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products and adopt innovative technologies.

Media Contact
Natalie Silva
Rackspace Technology Corporate Communications
publicrelations@rackspace.com


FAQ

What collaboration did Rackspace Technology announce on February 11, 2021?

Rackspace Technology announced a collaboration with HiMed Solutions to implement a cloud-based medical records system for healthcare providers in Colombia.

How did Rackspace Technology improve HiMed Solutions' infrastructure?

Rackspace Technology migrated HiMed Solutions to a VMware-based private cloud, enhancing performance, security, and compliance.

What were the benefits of HiMed's new medical records system?

The new system increased uptime, improved response times, and reduced administrative tasks for healthcare providers.

What was Rackspace Technology's role in HiMed's data management?

Rackspace Technology provided expertise in data protection, compliance, and security best practices during the migration.

What feedback did HiMed Solutions provide about Rackspace Technology?

HiMed Solutions expressed that Rackspace Technology was a great business ally, emphasizing their supportive and understanding approach.

Rackspace Technology, Inc.

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