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RingCentral Appoints Security Expert Heather Hinton as Chief Information Security Officer

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RingCentral, Inc. (NYSE: RNG) has appointed Heather Hinton as its Chief Information Security Officer (CISO), a move aimed at enhancing the company's security framework. Hinton brings over 30 years of IT and cybersecurity experience, having previously held significant roles at IBM, including CISO of the Cloud and Cognitive Software division. Her expertise includes incident response and risk management, critical for improving RingCentral's security posture as the demand for secure cloud communications grows. Hinton aims to drive security innovation and maintain customer trust in the evolving digital workplace.

Positive
  • Heather Hinton's extensive cybersecurity experience is expected to strengthen RingCentral's security framework.
  • Hinton's leadership could enhance customer trust and compliance in cloud communications.
Negative
  • Potential challenges in transitioning leadership and aligning with existing teams.
  • Concerns about continuity in security practices during the change.

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions today announced that industry security veteran, Heather Hinton has joined RingCentral as the company’s Chief Information Security Officer (CISO). Hinton joins RingCentral from IBM, where she spent 13 years in various leadership positions, most recently as vice president and IBM distinguished engineer, and CISO for the company’s Cloud and Cognitive Software business unit.

Heather Hinton (Photo: RingCentral)

Heather Hinton (Photo: RingCentral)

Hinton brings more than 30 years of experience in Information Technology (IT) and cyber security expertise to RingCentral. Over the years, she has led product design and architecture, development, and sales and support for several organizations and was instrumental in bringing Privacy by Design thinking into IBM’s Security and Privacy by Design discipline in response to emerging privacy requirements. She has also overseen security operations and data center security, risk management, and incident response activities for large Fortune 500 customers.

“As everyone evolves to work from anywhere, it is absolutely crucial that we continue to provide our customers with a trusted cloud communications platform,” said Nat Natarajan, executive vice president of products and engineering, at RingCentral. “Heather brings incredible experience and insights on security and privacy that perfectly aligns with our vision. We are delighted to welcome her to the RingCentral family and look forward to continuing to build trust with our customers through delivering a best-in-class secure, reliable, and compliant cloud communications platform.”

While at IBM, Heather held a variety of key positions including IBM Distinguished Engineer and chief technology officer (CTO) for the company’s Security and Compliance Specialty Service Area (SSA), where she addressed security and compliance concerns for internal adopters and external clients. She was also chief architect for the Worldwide Technical Sales and Solutions group where she was responsible for driving the adoption of IBM Cloud solutions (also known as IBM Bluemix IaaS, IBM SoftLayer, and IBM Smart Cloud) with key strategic clients.

As an IBM Master Inventor, Hinton holds over 100 patents covering federated identity management, cloud security, and policy management. She was inducted into the Women in Technology Hall of Fame in 2019.

“I am excited for the opportunity to provide RingCentral customers with a trusted, reliable, and secure platform that supports customers’ digital transformation and enables their people to work from anywhere,” said Hinton. “As the concept of the workplace continues to evolve at a rapid pace, security and privacy have taken center stage. RingCentral’s commitment to security and privacy and desire to continuously delight and empower customers with broader security innovation was a big draw for me. Together with the team, I will help maintain and improve RingCentral’s current security posture and processes as we continue to drive innovation and collaboration.”

Follow Heather Hinton on LinkedIn and Twitter.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™    (MVP™) platform. More flexible and cost effective than legacy on-premise PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral Office® , a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and a cloud phone system, Glip ®  the company's free video meetings solution with team messaging that enables Smart Video Meetings™, and RingCentral cloud Contact Center  solutions. RingCentral’s open platform integrates with leading third party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

© 2021 RingCentral, Inc. All rights reserved. RingCentral, Message Video Phone,   MVP, RingCentral Office, Glip, Smart Video Meetings and the RingCentral logo are trademarks of RingCentral, Inc.

FAQ

Who is Heather Hinton and what role has she taken at RingCentral?

Heather Hinton has joined RingCentral as Chief Information Security Officer, bringing over 30 years of experience in IT and cybersecurity.

What is Heather Hinton's background before joining RingCentral?

Before RingCentral, Hinton held various leadership roles at IBM, including CISO for its Cloud and Cognitive Software business unit.

How may Heather Hinton's appointment impact RingCentral?

Her expertise in cybersecurity is likely to enhance RingCentral's security measures and customer trust in their cloud communications platform.

What are RingCentral's primary products and services?

RingCentral provides cloud communications and contact center solutions, including RingCentral Office, a Unified Communications as a Service platform.

RINGCENTRAL, INC.

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