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Rimini Street Support for VMware Selected by Clients Across 4 Continents

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Rimini Street, Inc. (Nasdaq: RMNI) announces successful global adoption of its VMware support, security and consulting services by clients across four continents. The company's VMware clients are experiencing improved service levels and peace-of-mind as they extend the life and value of their VMware perpetual licenses. This comes in response to Broadcom's acquisition of VMware and subsequent changes to licensing models, including a sudden transition to subscription-based licensing and forced bundling of products.

Rimini Street's VMware services, launched in May 2024, have quickly gained traction across multiple industries. Clients are selecting Rimini Street to avoid significant price increases and gain time to assess options. Alcatel-Lucent Enterprise, a leading provider of networking and communication solutions, has praised Rimini Street's VMware support experience as 'the best we've ever had'.

Rimini Street, Inc. (Nasdaq: RMNI) annuncia un'adozione globale di successo dei suoi servizi di supporto, sicurezza e consulenza VMware da parte di clienti su quattro continenti. I clienti VMware dell'azienda stanno vivendo un miglioramento dei livelli di servizio e tranquillità mentre estendono la vita e il valore delle loro licenze perpetue VMware. Questo arriva in risposta all'acquisizione di VMware da parte di Broadcom e alle successive modifiche ai modelli di licenza, tra cui una transizione repentina a licenze basate su abbonamento e l'obbligo di raggruppare i prodotti.

I servizi VMware di Rimini Street, lanciati a maggio 2024, hanno rapidamente guadagnato slancio in diversi settori. I clienti scelgono Rimini Street per evitare significativi aumenti di prezzo e guadagnare tempo per valutare le opzioni. Alcatel-Lucent Enterprise, un fornitore leader di soluzioni di rete e comunicazione, ha elogiato l'esperienza di supporto VMware di Rimini Street come 'la migliore che abbiamo mai avuto'.

Rimini Street, Inc. (Nasdaq: RMNI) anuncia una exitosa adopción global de sus servicios de soporte, seguridad y consultoría de VMware por parte de clientes en cuatro continentes. Los clientes de VMware de la empresa están experimentando niveles de servicio mejorados y tranquilidad mientras amplían la vida y el valor de sus licencias perpetuas de VMware. Esto es en respuesta a la adquisición de VMware por parte de Broadcom y los cambios posteriores en los modelos de licencia, incluyendo una repentina transición a licencias basadas en suscripción y el obligado agrupamiento de productos.

Los servicios de VMware de Rimini Street, lanzados en mayo de 2024, han ganado rápidamente impulso en múltiples industrias. Los clientes eligen a Rimini Street para evitar aumentos significativos de precios y ganar tiempo para evaluar opciones. Alcatel-Lucent Enterprise, un proveedor líder de soluciones de redes y comunicaciones, ha elogiado la experiencia de soporte de VMware de Rimini Street como 'la mejor que hemos tenido jamás'.

리미니 스트리트, Inc. (Nasdaq: RMNI)는 전 세계 네 개 대륙에 걸쳐 고객들이 VMware 지원, 보안 및 컨설팅 서비스를 성공적으로 채택하고 있음을 발표했습니다. 이 회사의 VMware 고객들은 라이센스의 수명을 연장하고 가치를 높이면서 서비스 수준의 향상과 마음의 평화를 경험하고 있습니다. 이는 Broadcom의 VMware 인수와 그에 따른 라이센스 모델 변경, 즉 갑작스러운 구독 기반 라이센스 전환과 제품 강제 묶음에 대한 대응입니다.

리미니 스트리트의 VMware 서비스는 2024년 5월에 출시되었으며 여러 산업에서 빠르게 확산되고 있습니다. 고객들은 상당한 가격 인상을 피하고 옵션을 평가할 시간을 확보하기 위해 리미니 스트리트를 선택하고 있습니다. 네트워킹 및 통신 솔루션의 선두 제공업체인 알카텔-루센트 엔터프라이즈는 리미니 스트리트의 VMware 지원 경험을 '우리가 지금까지 가지고 있던 최고의 경험'이라고 칭찬했습니다.

Rimini Street, Inc. (Nasdaq: RMNI) annonce une adoption mondiale réussie de ses services de support, de sécurité et de conseil VMware par des clients sur quatre continents. Les clients VMware de l'entreprise constatent une amélioration des niveaux de service et une tranquillité d'esprit alors qu'ils prolongent la durée de vie et la valeur de leurs licences VMware perpétuelles. Cela fait suite à l'acquisition de VMware par Broadcom et aux changements ultérieurs des modèles de licence, notamment une transition soudaine vers des licences par abonnement et un regroupement obligatoire de produits.

Les services VMware de Rimini Street, lancés en mai 2024, ont rapidement pris de l'ampleur dans plusieurs secteurs. Les clients choisissent Rimini Street pour éviter des augmentations de prix significatives et gagner du temps pour évaluer les options. Alcatel-Lucent Enterprise, un fournisseur de premier plan de solutions de mise en réseau et de communication, a loué l'expérience de support VMware de Rimini Street comme étant 'la meilleure que nous ayons jamais eue'.

Rimini Street, Inc. (Nasdaq: RMNI) kündigt die erfolgreiche globale Einführung seiner VMware-Support-, Sicherheits- und Beratungsdienste bei Kunden auf vier Kontinenten an. Die VMware-Kunden des Unternehmens erleben verbesserte Servicelevels und ein beruhigendes Gefühl, während sie die Lebensdauer und den Wert ihrer VMware-Perpetual-Lizenzen verlängern. Dies geschieht als Reaktion auf die Übernahme von VMware durch Broadcom und die anschließenden Änderungen der Lizenzmodelle, einschließlich eines plötzlichen Wechsels zu abonnementbasierten Lizenzen und der Zwangsbündelung von Produkten.

Die VMware-Dienste von Rimini Street, die im Mai 2024 gestartet wurden, haben schnell in mehreren Branchen an Bedeutung gewonnen. Kunden wählen Rimini Street, um erhebliche Preiserhöhungen zu vermeiden und sich Zeit zu verschaffen, um Optionen zu bewerten. Alcatel-Lucent Enterprise, ein führender Anbieter von Netzwerk- und Kommunikationslösungen, hat die VMware-Support-Erfahrung von Rimini Street als 'die beste, die wir je hatten' gelobt.

Positive
  • Successful global adoption of VMware support services across four continents
  • Rapid client acquisition in multiple industries since May 2024 launch
  • Positive feedback from clients, including Alcatel-Lucent Enterprise
  • Expansion of services for existing clients to include VMware support
Negative
  • None.

Insights

Rimini Street's expansion into VMware support services represents a strategic move to capitalize on market disruption caused by Broadcom's acquisition of VMware. This development is potentially positive for Rimini Street's business growth, as it addresses a significant pain point for VMware customers facing forced transitions to subscription models and potential price increases.

The rapid adoption across four continents in just three months suggests a strong market demand for alternative support options. This could lead to increased revenue streams for Rimini Street, especially if they can convert these new VMware clients into long-term customers across their other service offerings.

However, investors should note that while this expansion presents growth opportunities, it also brings new challenges in scaling operations and maintaining service quality across a broader product portfolio. The long-term impact on Rimini Street's financials will depend on their ability to efficiently manage this growth and retain these new customers.

Rimini Street's entry into VMware support is a timely response to the evolving virtualization market. With Broadcom's changes to VMware's licensing model, many enterprises are caught in a dilemma between accepting higher costs or undertaking complex migrations to alternative platforms.

Rimini Street's offering provides a strategic third option, allowing companies to maintain their current VMware infrastructure while gaining time to evaluate long-term strategies. This approach is particularly valuable for organizations with substantial investments in VMware's perpetual licenses.

The service's rapid adoption across multiple continents and industries indicates a strong product-market fit. However, supporting VMware's complex ecosystem will require Rimini Street to continually invest in expertise and resources to maintain high service levels as the client base grows.

Rimini Street's expansion into VMware support services presents a significant growth opportunity. The company is well-positioned to leverage its existing client relationships and reputation in third-party enterprise software support to capture market share in this new segment.

Financially, this move could lead to increased revenue diversification and potentially higher margins if Rimini Street can efficiently scale its VMware support operations. The rapid client acquisition across four continents in just three months is a positive indicator for future revenue growth.

However, investors should monitor the cost of expansion into this new service area, including hiring specialized talent and developing new support infrastructure. The long-term financial impact will depend on Rimini Street's ability to maintain high service quality while managing costs as they scale this new offering.

Clients running VMware choose industry-leading support and services from Rimini Street, avoiding costly price increases and buying the time and flexibility needed to determine their future virtualization strategy

LAS VEGAS--(BUSINESS WIRE)-- Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and an AWS partner, announces the successful global adoption of its VMware support, security and consulting services by clients headquartered across four continents. Rimini Street’s VMware clients are experiencing improved service levels and peace-of-mind as they extend the life and value of their VMware perpetual licenses.

Rimini Street Support for VMware Selected by Clients Across 4 Continents (Graphic: Business Wire)

Rimini Street Support for VMware Selected by Clients Across 4 Continents (Graphic: Business Wire)

VMware Forced Switch to Subscription Model Drives Price Increases and Uncertainty

After acquiring VMware in November 2023, Broadcom instituted several changes to VMware licensing which impacted customers, including a sudden transition to a new subscription-based licensing model which has forced the bundling of products that were not previously selected, licensed or used by many VMware customers.

“Many organizations have perpetual licenses to use VMware products but are now facing end of support deadlines and significant annual fee increases,” said Dave Rowe, chief product and marketing officer at Rimini Street. “Rimini Street gives VMware customers the time they need to evaluate if they are going to eventually accept their new licensing model and fees, or evaluate, select, and implement a new virtualization platform. Selecting Rimini Support™ for VMware buys organizations time to perform this analysis and make and implement these critical infrastructure decisions.”

Rimini Street’s VMware Client Base is Now Spread Across 4 Continents in 3 Short Months

Since launching its VMware services in May 2024, Rimini Street celebrates the successful onboarding and support of VMware clients in 4 continents across multiple industries.

In addition to avoiding significant price increases and buying time to assess options, clients are selecting Rimini Street to support their VMware software based on Rimini Street’s reputation as the leading independent provider of enterprise software support that is delivered by product experts, and has global coverage and scalability, robust security offerings, a wide scope of supported VMware products, and access to strategic technical roadmapping services.

Alcatel-Lucent Enterprise, a leading provider of secure networking and communication solutions enabling organizations and industries to accelerate their operational efficiencies and competitiveness, has selected Rimini Street to provide VMware support and services. Since making the switch in July, multiple high priority cases have been logged, with Rimini Street’s seasoned engineers providing rapid, expert resolutions and garnering high praise from the digital-age networking, communications and cloud solutions provider.

"The Rimini Street VMware support experience is the best we've ever had," said ALE's head of EMEA Technology, Jean-Pierre Roullin. "We are impressed with both the quality of the support and the depth of services we receive from Rimini Street. We highly recommend business leaders seek them out for their VMware needs."

For clients who have already experienced Rimini Street’s industry-leading enterprise software support and services, expanding their relationship to include more coverage of their IT stack has been an easy decision.

“One of our long-time clients in the lottery and gaming industry recently selected Rimini Support™ for VMware. They have been with us since 2007, leveraging us for deep savings, and better, wider scope of support for their various Oracle product lines,” said Rodney Kenyon, group vice president of global professional services at Rimini Street. “With cost efficiency and high-quality support being priorities, the client’s new VP of IT was able to show both immediate strategic and operational benefits to the organization, making him the hero to the IT and finance departments.”

To learn more about Rimini Street’s VMware offering, click here. To get connected for an immediate consultation with one of Rimini Street’s VMware Enterprise Architects or other experts, simply email vmware@riministreet.com.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and an AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,600 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on X (formerly known as Twitter), Instagram, Facebook and LinkedIn. (IR-RMNI)

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “anticipate,” “believe,” “continue,” “could,” “currently,” “estimate,” “expect,” “future,” “intend,” “may,” “might,” “outlook,” “plan,” “possible,” “potential,” “predict,” “project,” “seem,” “seek,” “should,” “will,” “would” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, adverse developments in and costs associated with defending pending litigation or any new litigation, including the disposition of pending motions to appeal and any new claims; additional expenses to be incurred in order to comply with injunctions against certain of our business practices and the impact on future period revenue and costs; changes in the business environment in which Rimini Street operates, including the impact of any recessionary economic trends and changes in foreign exchange rates, as well as general financial, economic, regulatory and political conditions affecting the industry in which we operate and the industries in which our clients operate; the evolution of the enterprise software management and support landscape and our ability to attract and retain clients and further penetrate our client base; significant competition in the software support services industry; customer adoption of our expanded portfolio of products and services and products and services we expect to introduce; our ability to grow our revenue, manage our cost of revenue and accurately forecast revenue; the expected impact of recent and anticipated future reductions in our workforce and associated reorganization costs; estimates of our total addressable market and expectations of client savings relative to use of other providers; variability of timing in our sales cycle; risks relating to retention rates, including our ability to accurately predict retention rates; the loss of one or more members of our management team; our ability to attract and retain additional qualified personnel, including sales personnel, and retain key personnel; our business plan, our ability to grow in the future and our ability to achieve and maintain profitability; our plans to wind down the offering of services for Oracle PeopleSoft products; our need and ability to raise equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; risks associated with global operations; our ability to prevent unauthorized access to our information technology systems and other cybersecurity threats, protect the confidential information of our employees and clients and comply with privacy regulations; our ability to maintain an effective system of internal control over financial reporting; our ability to maintain, protect and enhance our brand and intellectual property; changes in laws and regulations, including changes in tax laws or unfavorable outcomes of tax positions we take, or a failure by us to establish adequate tax reserves; the impact of environmental, social and governance (ESG) matters; our credit facility’s ongoing debt service obligations and financial and operational covenants on our business and related interest rate risk, including uncertainty from the transition to SOFR or other interest rate benchmarks; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the amount and timing of repurchases, if any, under our stock repurchase program and our ability to enhance stockholder value through such program; uncertainty as to the long-term value of Rimini Street’s equity securities; catastrophic events that disrupt our business or that of our clients; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on July 31, 2024, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

Janet Ravin

VP, Global Communications

Rimini Street, Inc.

+1 702 285-3532

pr@riministreet.com

Source: Rimini Street, Inc.

FAQ

What changes did Broadcom make to VMware licensing after acquiring the company?

After acquiring VMware in November 2023, Broadcom instituted several changes, including a sudden transition to a new subscription-based licensing model and forced bundling of products that were not previously selected, licensed, or used by many VMware customers.

How does Rimini Street's VMware support help clients facing VMware licensing changes?

Rimini Street's VMware support allows clients to avoid significant price increases and buys them time to evaluate whether to accept the new licensing model and fees or to assess, select, and implement a new virtualization platform.

When did Rimini Street (RMNI) launch its VMware support services?

Rimini Street launched its VMware support services in May 2024.

Which company praised Rimini Street's VMware support as 'the best we've ever had'?

Alcatel-Lucent Enterprise, a leading provider of secure networking and communication solutions, praised Rimini Street's VMware support experience as 'the best we've ever had'.

Rimini Street, Inc. (DE)

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