Leading Brazilian Chemical Distributor Switches to Rimini Street Support for SAP S/4HANA

Rhea-AI Summary

Rimini Street (Nasdaq: RMNI) announced that quantiQ, a leading Brazilian chemical distributor, has switched to Rimini Street Support for SAP S/4HANA, resulting in a 75% cost saving on support. This financial relief will enable quantiQ to invest in innovations like a new customer portal and automated processes to enhance operational efficiency. Rimini Street's support promises enhanced service quality and faster response times, thus positioning quantiQ as a leader in digital transformation within its industry.

Positive

• quantiQ saved 75% in total support costs by switching to Rimini Street.
• The savings will be reallocated to critical innovation projects including a new customer portal and e-commerce initiatives.
• Rimini Street provides a 10-minute response SLA ensuring high-quality support.

Negative

• None.

Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced that quantiQ, a leading Brazilian distributor of chemical products based in São Paulo, has switched to Rimini Street Support for SAP S/4HANA. By switching to Rimini Street, quantiQ saved 75% in total support costs compared to what the company was spending under the vendor’s support. The company plans to reallocate its liberated funds and resources to invest in innovation and process efficiencies across the organization, including a new customer portal, e-commerce initiatives and implementing intelligent automation and RFID capabilities. These initiatives are considered essential projects to maintain its competitive edge and better serve its customers and partners.

Leading Brazilian Chemical Distributor Switches to Rimini Street Support for SAP S/4HANA (Photo: Business Wire)

Rimini Street Support Improves Workflow and Operational Efficiencies

A subsidiary of GTM Holdings S.A. Advent International (GTM), quantiQ is a distributor that develops, tests, stores and handles chemical products. GTM operates in Latin America with more than 1,000 employees across 11 offices, with new offices in the United States and China on the horizon. When GTM acquired quantiQ in 2017, there were already demands for efficiency and plans to restructure quantiQ’s business processes. A part of that process was deploying SAP S/4HANA.

In early 2020, quantiQ’s strategy was to create a new hybrid technology platform. Due to the disruption caused by the pandemic, it needed to accelerate this strategy and quickly implement digital initiatives. In addition, quantiQ wanted to increase its operational efficiency and get the most out of its ERP investment. quantiQ chose Rimini Street Support for SAP S/4HANA because of the Company’s expertise in helping clients both maximize the value derived from their ERP systems and strategically plan and execute a business-driven IT roadmap. By switching to Rimini Street Support, quantiQ was able to save significant costs related to its vendor support enabling it to invest in critical digital projects. They also now receive a higher quality of support, including support for all of their customizations and help with their integration requirements.

“We want to establish ourselves as a digital transformation leader in the chemical product distribution industry,” stated Jessé Gusmão, chief information officer, quantiQ. “Our partnership with Rimini Street will leverage our capacity to be more strategic and oriented to our business and also to invest in new initiatives so that we can improve the value and quality of services provided and ensure that customers see our business as reliable and innovative.”

Expert Support for SAP S/4HANA

Rimini Street Support for SAP S/4HANA helps stabilize and optimize operations on current releases, avoids the churn of ongoing upgrades and updates and focuses resources on innovation and process efficiency on the foundation of S/4HANA. Rimini Street delivers full support for SAP S/4HANA, including support for custom code and tax, legal and regulatory updates. The Company’s expert engineers also provide guidance and advisory services to quantiQ’s internal teams around strategic application roadmap planning and specialized interoperability solutions.

“Rimini Street Support for S/4HANA delighted us due to its differentiated support model. The Company’s 10-minute response SLA brings our IT department peace of mind knowing that our support partner is ultra-responsive and has highly experienced engineers handling any issues. We can focus on business initiatives with more efficiency and don’t waste any more time having to manage IT support requests,” continued Gusmão.

“Whether SAP licensees are currently running S/4HANA, considering migrating to S/4HANA in the future or unsure if S/4HANA is part of their plans, Rimini Street’s award-winning support can help them maximize their investments and help put them back in control of their IT roadmap,” said Edenize Maron, General Manager, Latin America, Rimini Street. “Rimini Street is honored to help enable quantiQ to reinforce its position as an innovation leader in Latin America and increase its investments focused on the demands of its customers. Like quantiQ, all Rimini Street clients receive strategic and high-quality ERP support designed to optimize its resources and help contribute to its growth in the face of constant market challenges.”

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000^® Company, is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 4,000 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, the duration of and operational and financial impacts on our business of the COVID-19 pandemic and related economic impact, as well as the actions taken by governmental authorities, clients or others in response to the COVID-19 pandemic; catastrophic events that disrupt our business or that of our current and prospective clients, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the terms and impact of our outstanding 13.00% Series A Preferred Stock; our ability to maintain an effective system of internal control over financial reporting, and our ability to remediate identified material weaknesses in our internal controls, including in relation to the accounting treatment of our warrants; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of our recently introduced products and services, including our Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services we expect to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on May 10, 2021, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

© 2021 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

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FAQ

How much did quantiQ save by switching to Rimini Street Support for SAP S/4HANA?

quantiQ saved 75% in total support costs.

What is the stock symbol for Rimini Street?

The stock symbol for Rimini Street is RMNI.

What kind of support does Rimini Street provide for SAP S/4HANA?

Rimini Street provides full support for SAP S/4HANA including custom code support and regulatory updates.

What initiatives will quantiQ invest in after switching support providers?

quantiQ plans to invest in innovation initiatives like a customer portal and intelligent automation.

What is the expected benefit of Rimini Street's support to quantiQ?

Rimini Street's support is expected to improve operational efficiency and allow quantiQ to focus on strategic business initiatives.