WINDTRE with NTT DATA and RADCOM to implement sustainable Virtual Drive Test technology and enhance its customers' mobile experience on Italy's roads and railway lines

Rhea-AI Summary

RADCOM Ltd. (Nasdaq: RDCM) introduces Virtual Drive Test innovation in Italy, reducing costs and CO2 emissions for WINDTRE. NTT DATA Italia uses RADCOM's technology to assess and optimize its radio access network (RAN) for high-quality mobility services. The technology offers significant time and cost savings, analyzing 143,471 km of road and rail network data over a 14-day period, with over 600 million data connections and 9 million phone calls. This reduces the need for on-site measurements and increases the volume of data analyzed for customer service improvement.

Insights

Market Research Analyst

Adopting RADCOM's Virtual Drive Test (VDT) technology represents a strategic move for WINDTRE in the competitive telecommunications sector. The ability to monitor and optimize mobile network services efficiently can lead to enhanced customer satisfaction, which is a key differentiator in the industry. By leveraging this technology, WINDTRE is likely to experience operational cost savings, as the need for physical drive tests is reduced. This could potentially translate into improved profit margins and a stronger competitive position in the market.

Furthermore, the significant data volume analyzed through VDT allows for more informed decision-making regarding network improvements. This could result in faster resolution of network issues and more targeted investments in infrastructure, which can have a positive impact on WINDTRE's market share and customer retention. Investors should monitor how these improvements in operational efficiency and customer service translate into financial performance in subsequent quarters.

Environmental Analyst

The environmental benefits of VDT technology are notable. By reducing the need for physical travel to conduct network tests, there is a consequential decrease in CO2 emissions. For environmentally conscious stakeholders and investors, this aligns with the growing demand for sustainable business practices. WINDTRE's adoption of VDT not only enhances its corporate social responsibility profile but also positions it favorably in markets where environmental impact is increasingly scrutinized.

This proactive approach to sustainability can enhance WINDTRE's brand image and potentially attract a segment of customers and investors interested in supporting companies with green initiatives. Over the long term, this could lead to a more loyal customer base and a broader investor appeal, particularly as environmental regulations become more stringent and consumers more environmentally aware.

Telecommunications Industry Analyst

The integration of RADCOM's VDT technology into WINDTRE's operations is indicative of broader industry trends towards digital transformation and cloud-based solutions. The shift from traditional drive tests to virtual ones underscores the importance of big data analytics in the telecommunications sector. By analyzing over 600 million data connections and 9 million phone calls, WINDTRE can gain granular insights into network performance and user experience.

From an industry perspective, this level of analysis is transformative and sets a new benchmark for service optimization. It's important to note that the adoption of such technologies can lead to a ripple effect, prompting competitors to also invest in similar solutions to remain competitive. The ability to rapidly deploy and scale these solutions thanks to their SaaS nature can accelerate innovation cycles within the industry, potentially leading to more rapid advancements in mobile network technologies and services.

Through the use of Virtual Drive Test, WINDTRE analyzes the quality of mobile network services along Italy's road and rail routes, achieving significant time and cost savings, as well as a significant reduction in CO2 emissions to the environment.

TEL AVIV, Israel, Feb. 7, 2024 /PRNewswire/ -- RADCOM Ltd. (Nasdaq: RDCM) - Introduced in Italy drive test innovation that brings mobile service quality monitoring to the user to a virtual level. This ensures greater efficiency and reduced impact on the environment. WINDTRE, the multiservice operator offering connections, energy, and insurance products, is also adopting RADCOM Virtual Drive Test technology in the Cloud and using the specialized services of NTT DATA Italia to assess and optimize its radio access network (RAN), ensuring high-quality in the mobility services offered to customers throughout Italy.

RADCOM Virtual Drive Test (VDT) is offered as Software-as-a-Service (SaaS) on Cloud Platforms). The technology uses - in full compliance with confidentiality and security requirements - real network traffic data, reducing the need for teams moving around the territory to take measurements and making it possible to identify large-scale priorities for engineering interventions to improve the service offered to the customer.

Using the Virtual Drive Test service, NTT DATA analyzed data collected over a 14-day period on 143,471 km of road and rail network, including more than 600 million data connections and more than 9 million phone calls for a total of 135,258 hours of voice and data traffic*, compared to the 140 hours* that could have been conducted with a traditional drive test over the same time frame. With this technology, the volume of data that can be analyzed to identify opportunities for customer service improvement increases significantly.

In addition, from an environmental point of view, with the Virtual Drive Test, the emission of about 15 tons of CO2 into the atmosphere has been avoided***.

"RADCOM's Virtual Drive Test solution and NTT DATA's specialized services provide vital and detailed information to our work teams, contributing significantly to the continuous improvement of mobile network services," said Massimiliano Testa, Head of Quality and Customer Experience at WINDTRE. "Given the importance our company places on the quality levels offered to customers, we greatly appreciate the fruitful collaboration with RADCOM and NTT DATA, which aims to ensure an excellent customer experience."

"We are proud to have proposed and implemented RADCOM's Virtual Drive Test solution in WINDTRE, which recognized before others the validity of this solution that not only allows for network optimization, but also significantly reduces CO2 emissions compared to traditional approaches," said Andrea Fravega, Vice President Telco & Media at NTT DATA Italy.

"We are excited to work with WINDTRE, Italy's leading mobile operator, and NTT DATA, a company with recognized expertise in mobile network optimization and planning. RADCOM's Virtual Drive Test solution provides a concrete response to the growing focus on mobile network service quality levels and cost containment needs that telecom operators face." said Omer Geva, VP Business Development at RADCOM.

WINDTRE is engaged in an extensive rollout of 5G networks and is constantly looking for technologies that can analyze and improve the customer experience throughout Italy. In fact, the morphology of the country, the complexity of infrastructure and telecommunications networks represent a challenge for mobile operators in providing quality services to mobile users.

One answer to this challenge is offered by Virtual Drive Tests that allow one to obtain:

• Customer Experience indicators,
• Radio and handover technology utilization indicators,
• Network KPIs such as Throughput, voice and data disconnections, and other quality indicators,
• Recommendations for network optimization.

* Assuming 3 simultaneous calls, lasting 61 seconds with an interval between calls of 10 seconds
** Assuming 10 hours of drive tests per day, including weekends
*** Assuming for physical test drives the use of Euro 6 gasoline cars with a CO2 emission of 100g/km

For all investor inquiries, please contact: 

Investor Relations:
Miri Segal
MS-IR LLC
+1-917-607-8654
msegal@ms-ir.com 

Company Contact:
Hadar Rahav
CFO
+972-77-7745062
Hadar.Rahav@radcom.com  

About RADCOM
RADCOM (Nasdaq: RDCM) is the leading expert in 5G ready cloud-native network intelligence solutions for telecom operators transitioning to 5G. RADCOM Network Intelligence consists of RADCOM Network Visibility, RADCOM Service Assurance, and RADCOM Network Insights. The RADCOM Network Intelligence suite offers intelligent, container-based, on-demand solutions to deliver network analysis from the RAN to the core for 5G assurance. Utilizing automated and dynamic solutions with smart minimal data collection and on-demand troubleshooting, and cutting-edge techniques based on machine learning, these solutions work in harmony to provide operators with an understanding of the entire customer experience and allow them to troubleshoot network performance from a high to granular level while reducing storage costs and cloud resource utilization.

For more information on how to RADCOMize your network today, please visit www.radcom.com, the content of which does not form a part of this press release.

For more information about our mobility solutions, please visit https://radcom.com/radcom-mobility-experience/.

Risks Regarding Forward-Looking Statements
Certain statements made herein that use words such as "estimate," "project," "intend," "expect," "believe," "may," "might," "potential," "anticipate," "plan" or similar expressions are intended to identify forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and other securities laws. For example, when Radcom discusses the potential benefits of the Virtual Drive Test solution, it is using forward-looking statements. These forward-looking statements involve known and unknown risks and uncertainties that could cause the actual results, performance, or achievements of Radcom to be materially different from those that may be expressed or implied by such statements, including, among others, changes in general economic and business conditions and specifically, decline in demand for the its products, inability to timely develop and introduce new technologies, products, and applications, loss of market share and pressure on prices resulting from competition and the effects of the war in Israel. For additional information regarding these and other risks and uncertainties associated with Radcom's business, reference is made to the Radcom's reports filed from time to time with the U.S. Securities and Exchange Commission. Radcom does not undertake to revise or update any forward-looking statements for any reason.

About NTT DATA Italia
NTT DATA Italia is part of the Japanese multinational NTT DATA, one of the world's leading players in IT Consulting and Services. Digital, Consulting, Cyber Security and System Integration are just some of the main lines of business. Our mission is to create value for our customers through innovation. NTT DATA has a global presence in more than 50 countries, more than 190,000 professionals and an international network of research and development centers in Tokyo, Palo Alto and Cosenza. NTT DATA is present in Italy with more than 6,000 employees in Milan, Rome, Turin, Genoa, Bologna, Treviso, Pisa, Naples, Cosenza, Bari and Salerno.

About WINDTRE ITA 
WINDTRE is the multiservice operator offering connections, energy and insurance products*. A reference point for families who demand reliability, convenience and transparency in their offers. WINDTRE is positioned as the number one mobile telco operator in Italy thanks to a state-of-the-art infrastructure called Top Quality Network.

For more information: www.WINDTREgroup.it 

* Energy and insurance services offered by third-party partners. Wind Tre S.p.A. insurance intermediary registered in section A-Agents of the RUI, supervised by IVASS.

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SOURCE RADCOM Ltd.

FAQ

What is the ticker symbol for RADCOM Ltd.?

The ticker symbol for RADCOM Ltd. is RDCM.

What is the Virtual Drive Test technology introduced by RADCOM Ltd.?

RADCOM Ltd. introduced Virtual Drive Test technology in Italy, which reduces costs and CO2 emissions for WINDTRE and allows for the assessment and optimization of NTT DATA Italia's radio access network (RAN) for high-quality mobility services.

How much data was analyzed using the Virtual Drive Test?

NTT DATA Italia analyzed data collected over a 14-day period on 143,471 km of road and rail network, including over 600 million data connections and 9 million phone calls, totaling 135,258 hours of voice and data traffic.

What are the benefits of using the Virtual Drive Test technology?

The technology offers significant time and cost savings, reduces the need for on-site measurements, and increases the volume of data analyzed for customer service improvement.

Who is adopting RADCOM's Virtual Drive Test technology?

WINDTRE, the multiservice operator offering connections, energy, and insurance products, is adopting RADCOM's Virtual Drive Test technology, along with NTT DATA Italia.

What are the environmental benefits of the Virtual Drive Test?

The Virtual Drive Test technology reduces the impact on the environment by significantly reducing CO2 emissions and the need for teams to move around the territory to take measurements.