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ePlus Survey Reveals Disparity Between AI Aspirations and AI Readiness

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ePlus has released its inaugural AI Readiness survey, revealing significant gaps between AI aspirations and implementation readiness among organizations. The survey of 200 IT professionals shows that 76% of organizations have not yet achieved AI maturity, with 42% identifying as 'AI curious' and only 24% considering themselves AI mature.

Key challenges identified include skills gaps (41.8%), cost (38.8%), and security (35.8%). While 74.8% of respondents plan to implement GenAI within 12 months, 78.2% express confidence in their ability to regulate and govern GenAI applications.

Data management emerges as a critical concern, with respondents highlighting data quality (61%), security (54.5%), and governance (52%) as primary challenges. In response, ePlus has launched the Secure GenAI Accelerator to help organizations test and implement AI solutions securely.

ePlus ha pubblicato il suo primo sondaggio sulla prontezza all'AI, rivelando significative lacune tra le aspirazioni relative all'AI e la prontezza all'implementazione tra le organizzazioni. Il sondaggio condotto su 200 professionisti IT mostra che il 76% delle organizzazioni non ha ancora raggiunto la maturità nell'AI, con il 42% che si identificano come 'curiosi dell'AI' e solo il 24% che si considerano maturi nell'AI.

Le principali sfide identificate includono le lacune nelle competenze (41,8%), i costi (38,8%) e la sicurezza (35,8%). Anche se il 74,8% dei rispondenti prevede di implementare GenAI entro 12 mesi, il 78,2% esprime fiducia nella propria capacità di regolare e gestire le applicazioni GenAI.

La gestione dei dati emerge come una preoccupazione critica, con i rispondenti che evidenziano la qualità dei dati (61%), la sicurezza (54,5%) e la governance (52%) come principali sfide. In risposta, ePlus ha lanciato il Secure GenAI Accelerator per aiutare le organizzazioni a testare e implementare soluzioni AI in modo sicuro.

ePlus ha lanzado su primera encuesta sobre la predisposición a la IA, revelando importantes brechas entre las aspiraciones relacionadas con la IA y la preparación para su implementación en las organizaciones. La encuesta realizada a 200 profesionales de TI muestra que el 76% de las organizaciones aún no ha alcanzado la madurez en IA, con el 42% identificándose como 'curiosos de la IA' y solo el 24% considerándose maduros en IA.

Los principales desafíos identificados incluyen la falta de habilidades (41.8%), los costos (38.8%) y la seguridad (35.8%). Aunque el 74.8% de los encuestados planea implementar GenAI dentro de los próximos 12 meses, el 78.2% expresa confianza en su capacidad para regular y gobernar las aplicaciones de GenAI.

La gestión de datos surge como una preocupación crítica, con los encuestados señalando la calidad de los datos (61%), la seguridad (54.5%) y la gobernanza (52%) como principales desafíos. En respuesta, ePlus ha lanzado el Secure GenAI Accelerator para ayudar a las organizaciones a probar e implementar soluciones de IA de manera segura.

ePlus는 AI 준비 상태에 대한 첫 번째 조사를 발표했으며, 조직 간에 AI에 대한 열망과 구현 준비 사이의 상당한 격차를 드러냈습니다. 200명의 IT 전문가를 대상으로 한 조사에서 76%의 조직이 아직 AI 성숙도에 도달하지 못했으며,42%가 'AI에 호기심이 있는' 것으로 식별되었고, 단지 24%만이 자신을 AI 성숙하다고 생각합니다.

식별된 주요 도전 과제로는 기술 격차 (41.8%), 비용 (38.8%) 및 보안 (35.8%)이 있습니다. 74.8%의 응답자가 12개월 이내에 GenAI를 구현할 계획이라고 응답했지만, 78.2%는 GenAI 응용 프로그램을 규제하고 관리할 수 있는 능력에 대한 자신감을 표시합니다.

데이터 관리가 주요 쟁점으로 부각되었으며, 응답자들은 데이터 품질 (61%), 보안 (54.5%) 및 거버넌스 (52%)를 주요 과제로 강조했습니다. 이에 대응하여 ePlus는 조직들이 안전하게 AI 솔루션을 테스트하고 구현할 수 있도록 돕기 위해 Secure GenAI Accelerator를 출시했습니다.

ePlus a publié sa première enquête sur la préparation à l'IA, révélant des lacunes significatives entre les aspirations en matière d'IA et la disponibilité à l'implémentation au sein des organisations. L'enquête réalisée auprès de 200 professionnels de l'IT montre que 76% des organisations n'ont pas encore atteint la maturité en matière d'IA, 42% se qualifiant de 'curieux de l'IA' et seulement 24% se considérant comme matures en IA.

Les principaux défis identifiés incluent les lacunes en matière de compétences (41,8%), le coût (38,8%) et la sécurité (35,8%). Bien que 74,8% des répondants prévoient d'implémenter GenAI au cours des 12 prochains mois, 78,2% expriment leur confiance dans leur capacité à réguler et gouverner les applications GenAI.

La gestion des données émerge comme une préoccupation majeure, les répondants soulignant la qualité des données (61%), la sécurité (54,5%) et la gouvernance (52%) comme principaux défis. En réponse, ePlus a lancé le Secure GenAI Accelerator pour aider les organisations à tester et à mettre en œuvre des solutions d'IA de manière sécurisée.

ePlus hat seine erste Umfrage zur KI-Bereitschaft veröffentlicht, die erhebliche Lücken zwischen den KI-Aspirationen und der Umsetzungsbereitschaft bei Organisationen offenbart. Die Umfrage unter 200 IT-Profis zeigt, dass 76% der Organisationen noch nicht die KI-Reife erreicht haben, während 42% sich als 'KI-neugierig' identifizieren und lediglich 24% sich als KI-reif betrachten.

Die wichtigsten identifizierten Herausforderungen umfassen Kompetenzlücken (41,8%), Kosten (38,8%) und Sicherheit (35,8%). Obwohl 74,8% der Befragten planen, GenAI innerhalb von 12 Monaten zu implementieren, äußern 78,2% Vertrauen in ihre Fähigkeit, GenAI-Anwendungen zu regulieren und zu steuern.

Datenmanagement hat sich als ein kritisches Anliegen herausgestellt, wobei die Befragten die Datenqualität (61%), -sicherheit (54,5%) und -governance (52%) als Hauptprobleme hervorheben. Als Reaktion darauf hat ePlus den Secure GenAI Accelerator ins Leben gerufen, um Organisationen bei der sicheren Testung und Implementierung von KI-Lösungen zu unterstützen.

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76% of IT leaders believe their organizations have yet to achieve AI maturity, highlighting a significant gap in meeting AI goals

HERNDON, Va., Jan. 29, 2025 /PRNewswire/ -- ePlus inc. (NASDAQ: PLUS – news) today revealed the launch of its inaugural AI Readiness survey, which reveals critical insights into the current state of AI adoption and the universal challenges faced by organizations across sectors. The survey, which polled 200 IT professionals during The 2024 AI Summit New York, highlights the ongoing correlation between AI investments and overall return on investment, with a focus on the key obstacles companies continue to face. 

Notable Gap between AI Curious and AI Mature Remains
While the focus on AI is very high, most respondents reveal they're still in the early stages of their AI journey, with 42% identifying themselves as "AI curious" and 28% noting they are "AI ready." What's more, only 24% of tech leaders consider themselves to be AI mature.

"While a large majority of leaders are eager to explore AI's potential, there is still a clear maturation gap when it comes to implementation," said Mark Marron, CEO and president of ePlus. "In 2025, all eyes will be on how leaders balance the ROI of AI investment with the challenges that are hindering full adoption."

According to the survey, skills gaps (41.8%), cost (38.8%), and security (35.8%) emerged as the top challenges regarding AI adoption, further underscoring the need for targeted strategies to address these barriers.

GenAI Introduces Unprecedented Opportunity, But Not Without Its Challenges
An impressive 74.8% of respondents are planning to implement GenAI in the next 12 months, highlighting the technology's clear impact and perceived value. However, despite the enthusiasm for GenAI, regulation concerns continue to push to the forefront, with the majority of organizations (78.2%) noting they are only somewhat (46%) to moderately (32.2%) confident in their ability to regulate access to and governance of GenAI applications. Ultimately, balancing innovation with thorough adoption and governance strategies will be key to the successful implementation of GenAI initiatives in the coming years.

Governance and Data Management Inch to Top of the AI Agenda
The survey results validated that AI deployment requires a new level of governance and controls, especially when it comes to data. Top data concerns from participants included data quality (61%), data security (54.5%), and data governance (52%), highlighting the critical need for a solid data management strategy.

"To effectively prepare for AI initiatives, it's important for companies to identify the data in-scope for each specific AI objective and then identify where that data lives, break down data silos, and enforce data tagging and governance," noted Justin Mescher, vice president of AI, Cloud, and Data Center Solutions at ePlus. "This alignment will pave the way for successful and secure AI initiatives and drive meaningful business outcomes."

How ePlus Empowers Organizations on Their AI Journey
ePlus is committed to supporting organizations in navigating challenges and opportunities throughout their AI journey. Whether they are considering the possibilities of AI, have established data and AI strategies, or seek to transform their AI capabilities, ePlus can help them explore, adopt, and optimize AI technologies. This includes the recent launch of the ePlus Secure GenAI Accelerator. The offering provides organizations a private GenAI chatbot experience that is built to test their specific use cases, use metrics to identify key insights, and make informed decisions to facilitate adopting GenAI quickly and securely.

For deeper insights into the survey results, review the full report here. For more information on ePlus' AI capabilities, including its AI Ignite portfolio of solutions and services, please visit www.eplus.com/AI.

Methodology
ePlus surveyed 200 IT professionals live from the 2024 AI Summit New York, held December 11-12, where respondents were asked a set of questions on the challenges and opportunities surrounding AI within their organization.

About ePlus inc.
ePlus is a customer-first, services-led, and results-driven industry leader offering transformative technology solutions and services to provide the best customer outcomes. Offering a full portfolio of solutions, including artificial intelligence, security, cloud and data center, networking and collaboration, as well as managed, consultative and professional services, ePlus works closely with organizations across many industries to successfully navigate business challenges. With a long list of industry-leading partners and more than 2,300 employees, our expertise has been honed over more than three decades, giving us specialized yet broad levels of experience and knowledge. ePlus is headquartered in Virginia, with locations in the United States, United Kingdom, Europe, and Asia‐Pacific. For more information, visit www.eplus.com, call 888-482-1122, or email info@eplus.com. Connect with ePlus on LinkedIn, X, Facebook, and Instagram.

ePlus®, Where Technology Means More®, and ePlus products referenced herein are either registered trademarks or trademarks of ePlus inc. in the United States and/or other countries. The names of other companies, products, and services mentioned herein may be the trademarks of their respective owners.

Forward-Looking Statements
This press release contains information about management's view of ePlus' future expectations, plans and prospects that are not historical facts and may be deemed to be "forward-looking statements." Actual and anticipated future results may vary materially due to certain risks and uncertainties. Certain risks and uncertainties that may affect such "forward-looking statements" are detailed in our reports filed with the Securities and Exchange Commission, especially under the heading "Risk Factors". All information set forth in this press release is current as of the date of this release and ePlus expressly disclaims any duty or obligation to update this information, except as may be required by law.

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SOURCE EPLUS INC.

FAQ

What percentage of organizations are planning to implement GenAI in 2025 according to the ePlus survey?

According to the ePlus survey, 74.8% of organizations are planning to implement GenAI in the next 12 months.

What are the top 3 challenges in AI adoption identified in the ePlus 2024 survey?

The top three challenges in AI adoption are skills gaps (41.8%), cost (38.8%), and security (35.8%).

What percentage of organizations consider themselves AI mature according to the ePlus study?

Only 24% of tech leaders consider themselves to be AI mature according to the ePlus survey.

What are the main data concerns highlighted in the ePlus AI readiness survey?

The main data concerns identified are data quality (61%), data security (54.5%), and data governance (52%).

How confident are organizations in regulating GenAI applications according to ePlus?

78.2% of organizations are only somewhat (46%) to moderately (32.2%) confident in their ability to regulate access to and governance of GenAI applications.

What new solution has ePlus launched to help organizations with AI implementation?

ePlus has launched the Secure GenAI Accelerator, a private GenAI chatbot experience that helps organizations test use cases and make informed decisions about GenAI adoption.

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