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Pegasystems Inc. (NASDAQ: PEGA) is a frontrunner in the realm of software for customer engagement and operational excellence. Founded in 1983, Pegasystems has crafted an impressive legacy of delivering award-winning solutions in customer relationship management (CRM) and business process management (BPM). The cornerstone of their offerings is the Pega Infinity platform, a unified cloud-architected suite that seamlessly integrates BPM and CRM functionalities.
The Pega Infinity platform empowers enterprises to rapidly deploy, extend, and adapt applications to meet evolving business needs. Leveraging advanced artificial intelligence and robotic automation, Pegasystems' software suite ensures that organizations can achieve breakthrough business results and maintain a competitive edge.
Pegasystems serves a wide array of enterprise-sized clients, focusing predominantly on the financial, insurance, and healthcare sectors. Their adaptive software solutions are designed to cater to the specific needs of these verticals, offering enhanced customer engagement through streamlined operations.
Notably, Pegasystems has formed strategic partnerships and collaborations that bolster its capability to deliver innovative solutions. These partnerships enhance Pega's ability to integrate cutting-edge technology and maintain its position as a leader in the software industry.
With a commitment to continuous improvement and innovation, Pegasystems remains at the forefront of the industry, providing robust solutions that drive efficiency and customer satisfaction. For the latest updates and news about Pegasystems, visit their official website at www.pega.com.
Pegasystems Inc. (NASDAQ: PEGA) announced the acquisition of Everflow, a Brazilian process mining software company, enhancing its AI-powered decisioning and workflow automation capabilities. This acquisition allows Pega clients to uncover and address process inefficiencies, streamlining operations. Everflow's technology will integrate with Pega's existing platform to offer real-time process optimization and hyperautomation solutions. The new capability is set for limited availability in Q4 2022 and general release in early 2023. Terms of the deal were not disclosed.
Pegasystems Inc. (NASDAQ: PEGA) has announced a strategic partnership with Google Cloud aimed at enhancing digital transformation for clients. Pega Cloud applications will be available on Google Cloud as a managed service, and Pega Infinity software will be listed on Google Cloud Marketplace. The initiative includes joint go-to-market activities and the exploration of new industry-specific use cases in sectors like telecommunications, healthcare, and financial services. This partnership aligns with Pega's cloud choice strategy and aims to provide clients with flexible and scalable solutions.
Pegasystems announced the winners of its 2022 Partner Innovation Awards, recognizing key partners for their contributions to digital transformation through Pega's low-code platform.
Accenture was awarded Partner of the Year for excellence in customer transformation, while Revature earned Training Partner of the Year honors. Other categories included Rising Stars, Delivery Excellence, Industry Excellence, and Client Innovation, showcasing partners like Areteans, Capgemini, and EY. The awards highlight Pega's commitment to leveraging partnerships for enhanced client outcomes.
Pegasystems has launched Always-On Insights, a new offering that integrates Pega Customer Decision Hub with Celebrus Customer Data Platform. This solution captures real-time first-party data to enhance customer engagement by providing personalized interactions. As third-party cookies become obsolete in 2023, the offering allows brands to leverage first-party data, optimizing marketing strategies while maintaining compliance. Key features include real-time identity insights and instant outreach recommendations, aimed at increasing response rates and customer satisfaction.
Pegasystems has announced that Carola Cazenave, head of global partner ecosystem, has been named to CRN's 2022 Power 100 list for the second consecutive year. Additionally, 19 other Pega professionals were recognized for their contributions to IT channel success. This recognition underscores Pega's commitment to fostering a strong partner ecosystem. Under Cazenave's leadership, Pega has enhanced its partner strategy, contributing to growth and customer satisfaction.
Pegasystems Inc. (NASDAQ: PEGA) announced enhancements to its Pega Platform™ aimed at simplifying self-service workflow integrations across front-end channels. New features include improved Pega DX APIs for faster user experiences, new SDKs for frameworks like Angular and React, and the Pega Web Embed capability that reduces coding efforts for embedding workflows. These updates respond to a Gartner poll indicating that 74% of businesses prioritize seamless customer journeys. The enhancements aim to ease IT workloads while improving customer interaction.
Appian has won a significant legal victory, with a Virginia jury awarding it $2.036 billion in damages from Pegasystems for trade secret misappropriation and violation of the Virginia Computer Crimes Act. The jury deemed Pegasystems' actions as willful and malicious. During the trial, Appian demonstrated that Pegasystems hired a contractor to gain unauthorized access to its software, using the information to enhance their competitive offerings. This verdict may represent the largest damages award in Virginia state court history, although Pegasystems plans to appeal.
Pegasystems Inc. (NASDAQ: PEGA) announced that COO and CFO Ken Stillwell will present at two upcoming investor conferences. The 17th Annual Needham Technology & Media Conference will be held virtually on May 18, 2022, at 12:45 p.m. EDT. The J.P. Morgan Global Technology, Media, and Communications Conference will take place in Boston on May 23, 2022, at 8:40 a.m. EDT. Live webcasts of both presentations will be available on Pega's Investors page.
Pegasystems Inc. (NASDAQ: PEGA) announced new enhancements to its Pega Platform™ aimed at empowering citizen developers. These include new application templates, training courses, and consulting services designed to expedite the creation of low-code applications while minimizing IT burden. The demand for developers exceeds supply, prompting organizations to leverage non-IT staff for app development. Through effective governance, Pega aims to limit risks associated with citizen development, ensuring a balance between innovation and security.
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