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With Winter Heating Season Nearing, PSEG Long Island Customers May Be Eligible for Assistance

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PSEG Long Island announces assistance programs for customers facing utility bill challenges as winter approaches. The company offers the Residential Energy Affordability Partnership Program and deferred payment agreements. New York State programs include Home Energy Assistance Program (HEAP), providing heating fuel grants for eligible households with monthly incomes up to $6,390 for a family of four, and Emergency HEAP opening January 2, 2025. The state also offers heating equipment repair/replacement benefits up to $8,000. Customers receiving these benefits automatically qualify for PSEG's Household Assistance Program, providing monthly bill discounts of $40+. The company also provides energy-saving tips and rebates for efficient equipment.

PSEG Long Island annuncia programmi di assistenza per i clienti che affrontano difficoltà con le bollette, in vista dell'arrivo dell'inverno. L'azienda offre il Programma di Partenariato per l'Accessibilità Energetica Residenziale e accordi di pagamento differito. I programmi dello Stato di New York includono il Programma di Assistenza Energetica per la Casa (HEAP), che fornisce sovvenzioni per il carburante di riscaldamento a famiglie idonee con redditi mensili fino a $6.390 per una famiglia di quattro persone, e l'apertura del HEAP di Emergenza il 2 gennaio 2025. Inoltre, lo Stato offre vantaggi per riparazioni/sostituzioni di attrezzature di riscaldamento fino a $8.000. I clienti che ricevono questi benefici si qualificano automaticamente per il Programma di Assistenza per le Famiglie di PSEG, che fornisce sconti mensili sulle bollette superiori a $40. L'azienda offre anche consigli per il risparmio energetico e rimborsi per attrezzature efficienti.

PSEG Long Island anuncia programas de asistencia para clientes que enfrentan desafíos con sus facturas de servicios públicos a medida que se acerca el invierno. La empresa ofrece el Programa de Asociación para la Accesibilidad Energética Residencial y acuerdos de pago diferido. Los programas del estado de Nueva York incluyen el Programa de Asistencia Energética para el Hogar (HEAP), que proporciona subvenciones de combustible para calefacción a hogares elegibles con ingresos mensuales de hasta $6,390 para una familia de cuatro, y el HEAP de Emergencia que abrirá el 2 de enero de 2025. El estado también ofrece beneficios para la reparación/sustitución de equipos de calefacción de hasta $8,000. Los clientes que reciben estos beneficios califican automáticamente para el Programa de Asistencia para Hogares de PSEG, que ofrece descuentos mensuales en las facturas de más de $40. La empresa también proporciona consejos para ahorrar energía y reembolsos por equipos eficientes.

PSEG 롱아일랜드는 겨울이 다가오면서 유틸리티 요금에 어려움을 겪는 고객들을 위한 지원 프로그램을 발표합니다. 이 회사는 주택 에너지 접근성 파트너십 프로그램과 연체 지급 계약을 제공합니다. 뉴욕주 프로그램에는 주택 에너지 지원 프로그램(HEAP)이 포함되어 있으며, 이는 월 수입이 4인 가족 기준으로 $6,390까지인 적격 가정에 난방 연료 보조금을 제공합니다. 또한 긴급 HEAP는 2025년 1월 2일에 개설됩니다. 주정부는 최대 $8,000까지의 난방 장비 수리/교체 혜택도 제공합니다. 이러한 혜택을 받는 고객은 자동으로 PSEG의 가정 지원 프로그램에 적격이 되며, 매달 $40 이상의 요금 할인을 제공합니다. 회사는 에너지 절약 요령과 효율적인 장비에 대한 환급도 제공합니다.

PSEG Long Island annonce des programmes d'assistance pour les clients confrontés à des défis de facturation d'énergie à l'approche de l'hiver. L'entreprise propose le Programme de Partenariat pour l'Accessibilité Énergétique Résidentielle et des accords de paiement différé. Les programmes de l'État de New York incluent le Programme d'Assistance Énergétique à Domicile (HEAP), qui accorde des subventions pour le combustible de chauffage aux ménages éligibles dont les revenus mensuels ne dépassent pas 6 390 $ pour une famille de quatre personnes, ainsi que l'ouverture d'un HEAP d'urgence le 2 janvier 2025. L'État propose également des aides pour la réparation ou le remplacement d'équipements de chauffage pouvant aller jusqu'à 8 000 $. Les clients bénéficiant de ces aides sont automatiquement éligibles au Programme d'Assistance aux Ménages de PSEG, qui offre des réductions mensuelles de factures de plus de 40 $. L'entreprise fournit également des conseils d'économie d'énergie et des remises pour des équipements efficaces.

PSEG Long Island kündigt Hilfsprogramme für Kunden an, die bei ihren Stromrechnungen Schwierigkeiten haben, während der Winter naht. Das Unternehmen bietet das Programm zur Erschwinglichkeit von Energiekosten für Haushalte und gestaffelte Zahlungsvereinbarungen an. Die Programme des Bundesstaates New York umfassen das Programm zur Unterstützung der Hausenergie (HEAP), das Heizölzuschüsse für berechtigte Haushalte mit Monatseinkommen von bis zu 6.390 $ für eine vierköpfige Familie bereitstellt. Zudem wird am 2. Januar 2025 das Notfall-HEAP eröffnet. Der Staat bietet auch Vorteile für die Reparatur/den Austausch von Heizgeräten von bis zu 8.000 $. Kunden, die diese Vorteile erhalten, qualifizieren sich automatisch für das Programm zur Unterstützung von Haushalten von PSEG, das monatliche Rabatte auf Rechnungen von über 40 $ gewährt. Das Unternehmen bietet auch Tipps zur Energieeinsparung und Rabatte für effiziente Geräte an.

Positive
  • Offers deferred payment agreements for customers with past-due balances
  • Provides $40+ monthly bill discounts through Household Assistance Program
  • Offers rebates for energy-efficient equipment installations
Negative
  • None.

Company reminds those struggling with bills that state programs are available

UNIONDALE, N.Y., Nov. 4, 2024 /PRNewswire/ -- As winter heating season approaches, PSEG Long Island reminds customers that programs exist to help people struggling with utility bills. There are also many ways they can lower their bills by using energy wisely.

"While PSEG Long Island is not a provider of natural gas or heating oil, we want all of our customers to be able to keep their homes warm this winter," said Lou DeBrino, PSEG Long Island's vice president of Customer Operations. "To help customers manage their electricity expenses, we offer resources, tips and a variety of energy efficiency programs. There are also state programs that can help with heating costs. We know some customers are struggling to pay bills, and we encourage them to reach out to us to enroll in a deferred payment agreement and learn about available financial assistance programs. We're here to help."

Assistance available to those struggling with bills
PSEG Long Island wants to work with any customer struggling to pay their bills and help them find a solution. The company encourages anyone with a past-due account balance to call 1-800-490-0025 so a representative can help them develop a deferred payment agreement tailored to the needs of their household.

PSEG Long Island also offers its Residential Energy Affordability Partnership Program, a free program for income-eligible customers designed to help them save energy and lower their energy bills. A REAP technician will visit a customer's home to conduct a free home energy survey and may install energy-saving measures. To learn more, visit psegliny.com/myaccount/customersupport/financialassistance/reap.

Additionally, PSEG Long Island wants to make customers aware of the financial assistance programs offered by New York State:

  • The Home Energy Assistance Program (HEAP) can provide a heating fuel grant to eligible homeowners and renters depending on income, household size and how they heat their home. A family of four may have a maximum gross monthly income of $6,390 and still qualify for benefits. This benefit is scheduled to open on Nov. 1. For more information, visit https://otda.ny.gov/programs/heap/.

  • Emergency HEAP, a subset of the HEAP program, offers eligible customers a grant to help low- and middle-income New Yorkers avoid having their home heating disconnected or or if they are running low or are out of their deliverable heat source (i.e. fuel oil, kerosene or propane). This emergency portion of HEAP is scheduled to open on Jan. 2, 2025. If customers are experiencing an emergency, they can apply for this benefit by reaching out to their local Department of Social Services location, which can be found here: https://otda.ny.gov/programs/heap/contacts/

  • For low-income households facing no-heat situations, the State Office of Temporary and Disability Assistance is also accepting applications for its heating equipment repair or replacement benefit. Eligible homeowners can now apply for up to $4,000 for repair or $8,000 for replacement of a furnace, boiler or other direct heating equipment necessary to keep the household's primary heating source working. Additionally, eligible households can receive energy efficiency services, which includes the cleaning of primary heating equipment to allow for its safe and efficient operation. Customers can apply for this benefit by reaching out to their local Department of Social Services location, which can be found here: https://otda.ny.gov/programs/heap/contacts/

Customers who apply for and receive one of these state or federal benefits are automatically placed on PSEG Long Island's Household Assistance Program, which provides a discount of $40 or more a month on their electric bill.

Customers who do not or cannot receive one of these state and federal benefits can apply for the Household Assistance Program in other ways. More information is available at psegliny.com/myaccount/customersupport/financialassistance/householdassistance 

How customers can lower their bills

The most effective thing customers can to do lower their bills is to use electricity more efficiently. Here are some helpful tips:

  • Seal windows and doorframes with weather stripping or caulk, and remove or cover window air conditioners to help to prevent drafts that waste energy and money.

  • Ceiling fans can be used to save energy in winter. Setting a fan to rotate clockwise on low pulls cool air toward the ceiling, pushing warm air down into a room.

  • Lower your thermostat by just one degree to potentially reduce your heating bill. Lowering it two degrees during the day and five to 10 degrees at night will save even more.

  • Use a programmable thermostat to automatically manage your home's heating and cooling needs. ENERGY STAR® estimates that homes with high heating and cooling bills, as well as homes that are unoccupied for much of the day, can save approximately $100 a year with an ENERGY STAR certified smart thermostat. In addition, PSEG Long Island offers rebates on smart thermostats.

  • Replace inefficient incandescent light bulbs with LED bulbs since, according to the U.S. Department of Energy, lighting accounts for about 15% of the electricity used in the home, and LEDs use up to 90% less energy and last up to 25 times longer.

  • Install timers and motion detectors to automatically manage indoor and outdoor lighting and help ensure lights are not on when they're not needed.

  • Reduce "phantom power" by using energy efficient power strips or unplugging electronic devices when they're not in use. Items plugged into outlets use electricity even when they're turned off.

  • Customers on Time-of-Day rates can run the dishwasher, clothes dryer and other high-energy-use appliances outside of peak hours.

  •  Customers on Time-of-Day rates can charge electric vehicles to run outside of peak hours.

  • Install a high efficiency air source heat pump (ASHP) to lower energy usage, save money and provide greater comfort in cold and hot months. Rebates are available from PSEG Long Island's Home Comfort Program for ducted ASHP units and ductless mini split systems. Additionally, PSEG Long Island's Home Comfort Plus program offers enhanced rebates for customers who meet certain income qualifications.

More money-saving ideas and rebate information are available at psegliny.com/saveenergyandmoney/energystarrebates.

PSEG Long Island
PSEG Long Island operates the Long Island Power Authority's transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.

Visit PSEG Long Island at:
psegliny.com
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PSEG Long Island on Flickr 

Contact: Media Relations Pager
516.229.7248
mediarelationsLI@pseg.com

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SOURCE PSEG Long Island

FAQ

What assistance programs does PSEG Long Island (PEG) offer for winter 2024-2025?

PSEG Long Island offers the Residential Energy Affordability Partnership Program, deferred payment agreements, and the Household Assistance Program providing $40+ monthly discounts. They also connect customers with state programs like HEAP and Emergency HEAP.

When does Emergency HEAP open for PSEG Long Island (PEG) customers in 2025?

Emergency HEAP, which helps customers avoid heating disconnection or fuel shortages, is scheduled to open on January 2, 2025.

What is the income limit for HEAP eligibility for PSEG Long Island (PEG) customers?

For HEAP eligibility, a family of four may have a maximum gross monthly income of $6,390 to qualify for benefits.

How much heating equipment assistance does PSEG Long Island (PEG) offer through state programs?

Through state programs, eligible homeowners can receive up to $4,000 for repairs or $8,000 for replacement of heating equipment like furnaces and boilers.

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