PagerDuty to Offer European Data Hosting
PagerDuty (NYSE:PD) announced a new European hosting option for customer data, leveraging Amazon Web Services (AWS). This initiative aims to enhance service reliability and reduce data latency for European clients, including those in regulated sectors like financial services and healthcare. Notable clients such as SAP and The Telegraph expressed confidence in PagerDuty's enhanced capabilities. The new regional services are expected to roll out in the second half of 2021, aligning with growing demand for cloud-based solutions in the agile digital landscape.
- New European hosting option enhances service reliability for European customers.
- Expected to improve data latency issues for clients, particularly in regulated industries.
- Support from major clients like SAP and The Telegraph highlights strong market confidence.
- None.
PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management, today announced plans to offer customers a new European hosting option for data assets, including customer-generated data, based on Amazon Web Services (AWS).
PagerDuty helps companies manage time sensitive mission critical work and keep digital services always on. It enables teams who build and run digital systems to detect, diagnose and resolve issues fast – using machine learning to pinpoint problems and automate action. Customers include over
“SAP is dedicated to maintaining an always-on cloud infrastructure for our customers. PagerDuty’s innovative and agile approach to incident management has helped make this possible by reducing response and resolution times for our Cloud operations teams,” said Elamurian Rajagopal, head of service desk and network operations center at SAP. “We are excited by this new data center option as it adds yet another layer of regional support to PagerDuty’s service offering.”
European customers using PagerDuty’s European data hosting will be able to achieve the same high levels of reliability they have come to expect of PagerDuty’s leading enterprise class platform and reduce any potential data latency issues.
“PagerDuty has significantly improved the way we manage our SRE/Support & Operations activities,” said Lucian Craciun, head of technology at The Telegraph. “With aspects of the service now being offered directly from a European location, we are pleased to see continued investment in making this critical service more resilient, robust and performant."
PagerDuty’s regional data hosting option enables its growing European customer base, including those in highly regulated markets such as financial services, public sector, and healthcare, as well as Managed Service Providers, to meet the growing demand for PagerDuty’s solutions across the region.
Sean Scott, chief product officer at PagerDuty comments, “We take data protection very seriously and work with all our customers in the EU and throughout the world to address their needs and concerns while also complying with local policy such as a GDPR. PagerDuty has set the bar consistently high when it comes to service reliability, redundancy and availability with service level agreements, no maintenance windows and three nines availability. This will be no different for EU users who can continue to deliver their customers a perfect experience every time.”
PagerDuty handles the critical work of keeping digital services running perfectly, in a time when digital is the forefront of how companies serve their customers.
“In today’s world, the need for resilient cloud-based geographic capacity is of great importance,” said Roy Illsley, chief analyst cloud and data center at Omdia. “PagerDuty’s European data center expansion plan will enable it to meet these needs and deliver a better customer experience. Omdia has seen an increase in demand for cloud-based services as organizations recognize that to meet the new velocity of business change its technology must be both agile and flexible.”
PagerDuty expects regional services to be available to new customers from the second half of 2021 onwards.
About PagerDuty, Inc.
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. To learn more and try PagerDuty for free, visit www.pagerduty.com. Follow our blog and connect with us on Twitter, LinkedIn, YouTube and Facebook.
View source version on businesswire.com: https://www.businesswire.com/news/home/20210317005618/en/
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