Public Safety Power Shutoff Address Alerts Provide Notifications for Addresses Other Than Your Home That Are Important to You, Including Schools or a Relative’s Home

Rhea-AI Summary

Pacific Gas and Electric Company (NYSE: PCG) has announced that customers and non-account holders can sign up for Public Safety Power Shutoff (PSPS) alerts for any address.
To continue receiving notifications, those who signed up before June 2022 need to re-enroll by June 2023. This service is available in multiple languages and is intended for anyone concerned about PSPS impacts on their locations.

PG&E emphasizes planning for outages and provides resources for emergency preparedness.

Positive

• Customers can sign up for PSPS alerts for any important address, enhancing public safety.
• The service is accessible in multiple languages, increasing user reach.
• Encouragement of proactive emergency planning can build customer trust.

Negative

• Customers must re-enroll for alerts, which may lead to missed notifications if forgotten.

Customers Who Signed Up Before June 2022 Must Re-Enroll to Continue Receiving Alerts

Online Tool Benefits Tenants, Even If They Don’t Have a Utility Bill in Their Name

OAKLAND, Calif.--(BUSINESS WIRE)-- Pacific Gas and Electric Company (PG&E) customers and non-account holders can now sign up for notifications for any address they care about to stay informed about Public Safety Power Shutoffs (PSPS). High winds can cause tree branches and debris to contact energized lines, damage our equipment and cause wildfires. As a result, PG&E may need to turn off power during severe weather to prevent wildfires. This is called a PSPS.

It is important to remember that if you signed up to receive these alerts prior to June 2022, you will need to re-enroll for each address, to continue receiving these notifications through June 2023.

To sign up for alerts for any address that is important to you or a loved one, visit www.pge.com/addressalert. Alerts are accessible in multiple languages by automated call and text.

Address Alerts might be right for you if:

• You want to know about a PSPS at your home, work, school or other important location
• You are a tenant and do not have a PG&E account
• You need to stay informed about a PSPS affecting a friend or loved one
• Multiple members of your household want to be notified

Customers and non-account holders interested in receiving updates about forecasted PSPS for an address where they do not receive a bill can sign up for any number of address alerts. Note, PG&E customers will automatically be enrolled to receive PSPS notifications for any home or business they have an account for. Customers are encouraged to keep their contact information up to date with PG&E so they can be notified if their specific location will be impacted.

Prepare for the unexpected

PG&E understands that losing power disrupts lives and has been working nonstop to make its system safer while also reducing the impact of PSPS events. PG&E urges all customers to plan ahead of an unexpected emergency. Below are a few resources that can help you prepare for an outage:

• Safety Action Center: Find tips and guides to staying safe during wildfires or severe weather.
• Kids Emergency Preparedness: Access interactive games, safety tips and quizzes to share emergency resources with children.
• Medical Baseline Program: Sign up for resources available to support those in the disabled and aging populations.

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is a combined natural gas and electric utility serving more than 16 million people across 70,000 square miles in Northern and Central California. For more information, visit pge.com and pge.com/news.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220720005944/en/

MEDIA RELATIONS:

415-973-5930

Source: Pacific Gas and Electric Company

FAQ

What is the new alert system announced by Pacific Gas and Electric Company?

Pacific Gas and Electric Company now allows customers and non-account holders to sign up for notifications regarding Public Safety Power Shutoffs (PSPS) for any address.

When do customers need to re-enroll for PSPS alerts?

Customers who signed up before June 2022 must re-enroll by June 2023 to continue receiving PSPS alerts.

How can I sign up for PSPS alerts?

To sign up for alerts, visit www.pge.com/addressalert and provide the necessary information.

Can tenants sign up for PSPS notifications?

Yes, tenants without a PG&E account can sign up for PSPS notifications for addresses important to them.

What resources does PG&E provide for emergency preparedness?

PG&E offers various resources, including links to safety tips and emergency preparedness programs on their website.