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Pitney Bowes to Deploy Ambi Robotics AI-Powered Robots in US to Support Global Ecommerce Network

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Pitney Bowes develops plans to deploy AmbiSort robots, advanced automated parcel sorting systems, across its US ecommerce hubs over five years. This initiative aims to enhance operational efficiency, accuracy, and worker safety amidst rising parcel volumes. Following a successful pilot in Bloomington, California, the AI-powered systems improved sorting capabilities and productivity, providing clients with enhanced service. The partnership with Ambi Robotics underscores Pitney Bowes' commitment to innovative technology in ecommerce logistics, aligning with their goal to attract talent and remain competitive in the labor market.

Positive
  • Successful pilot of AmbiSort robots in Bloomington, California, sorting hundreds of thousands of parcels.
  • Planned deployment over five years to improve operational efficiency and accuracy.
  • Enhanced service offerings for ecommerce clients with increased capacity and scalability.
  • Opportunity for upskilling employees and improving job attractiveness in a competitive market.
Negative
  • None.

Pitney Bowes Inc., a global technology company providing commerce solutions that power billions of transactions in the areas of ecommerce, shipping, mailing, and financial services, today announced plans to deploy AmbiSort robots, the automated parcel sorting systems from Ambi Robotics, in ecommerce hubs within the US over the next five years. The AmbiSort AI-powered systems will help Pitney Bowes speed parcel sortation to last-mile delivery providers on behalf of its ecommerce clients, while improving operational efficiency, accuracy and worker safety as parcel volumes continue to surge.

AmbiSort system processes parcels in a Pitney Bowes ecommerce hub in Bloomington, Calif. (Photo: Business Wire)

AmbiSort system processes parcels in a Pitney Bowes ecommerce hub in Bloomington, Calif. (Photo: Business Wire)

“As we continue to scale our Global Ecommerce business, Pitney Bowes is on an aggressive path to seek out the most innovative technology partners in the world to co-develop new solutions that will improve our service offerings and make ecommerce logistics easier for our clients,” said Gregg Zegras, EVP and President, Global Ecommerce, Pitney Bowes. “The AmbiSort AI-powered systems that Pitney Bowes has piloted over the past year and intends to deploy in our network of Global Ecommerce hubs over the next five years are part of a long-term plan to build the most technologically efficient, employee and client-friendly ecommerce logistics network in the industry.”

Pitney Bowes recently completed a successful pilot of the AmbiSort system in its Bloomington, Calif. ecommerce hub. The system has efficiently and accurately sorted hundreds-of-thousands of unique parcels, with its AI technology leveraging each experience to get smarter and faster, leading to the planned rollout at other network hubs. Pitney Bowes clients will benefit from improved capacity, accuracy and scalability.

“Global shippers are experiencing more demand than ever before and are turning to automated solutions that drastically reduce operating costs and increase associate productivity,” said Jim Liefer, CEO of Ambi Robotics. “We take pride in working with Pitney Bowes as they continue to transform their 100-year-young company into an industry-leading ecommerce logistics provider, and we are thrilled to support their booming demand with AmbiSort systems”.

Powered by AmbiOS, Ambi Robotics’ advanced operating systems leverage proprietary simulation-to-reality AI that allows its highly-dexterous robots to train exponentially faster than teaching algorithms in the physical world. AmbiSort robots pick, place, and pack parcels twice as fast as manual processes, significantly reducing operating costs and automating tasks that are widely regarded as among the most physically and mentally taxing in the logistics industry, often leading to high rates of employee turnover. The AmbiSort systems represent an upskilling opportunity for Pitney Bowes associates who want to manage and operate advanced technologies.

Zegras said, “We’re excited about what this deployment means for the speed and efficiency of our business and the results we can deliver for our clients. We’re equally excited about what it means for our teams and our ability to attract and retain the talent we need to grow. Everything we can do to make our ecommerce hubs more innovative and our jobs more attractive gives Pitney Bowes an advantage in an increasingly competitive labor market.”

About Pitney Bowes

Pitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of e-commerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at www.pitneybowes.com.

About Ambi Robotics

Ambi Robotics is an artificial intelligence (AI) and robotics company developing advanced solutions that scale e-commerce operations to meet demand while empowering humans to work smarter. The company’s industry-leading AI operating system, AmbiOS, leverages Dex-Net simulation-to-reality technology to operate highly-dexterous robotic systems. Founded in 2018, the world's top roboticists, AI researchers, and leading business professionals work together to build the supply chain's most valued systems. The company is located in Emeryville, Calif. For more information, please visit www.ambirobotics.com.

FAQ

What are the plans for Pitney Bowes regarding AmbiSort robots?

Pitney Bowes plans to deploy AmbiSort robots in its US ecommerce hubs over the next five years to improve parcel sorting efficiency and accuracy.

How will AmbiSort robots affect Pitney Bowes' business?

The AmbiSort robots will enhance operational efficiency, increase sorting speed, and improve service offerings for ecommerce clients.

What technology underlies the AmbiSort robots?

AmbiSort robots utilize AI-powered systems with advanced operating systems that leverage simulation-to-reality technology for faster training and improved performance.

What are the expected benefits of deploying AmbiSort robots for clients?

Clients will benefit from improved capacity, accuracy, and scalability in parcel sorting and logistics services.

What was the outcome of the pilot program for AmbiSort at Pitney Bowes?

The pilot program in Bloomington successfully sorted hundreds of thousands of unique parcels, leading to the decision for a broader rollout.

Pitney Bowes Inc.

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Integrated Freight & Logistics
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United States of America
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