Pitney Bowes Has Geared Up for Peak Ecommerce Surge with More Capacity, New Automation and Expanded Workforce

Rhea-AI Summary

Pitney Bowes (NYSE:PBI) is enhancing its capabilities to meet the growing demand for ecommerce during the peak holiday season. This includes hiring thousands of seasonal warehouse associates and drivers, expanding its ecommerce hubs in Boston, Columbus, Seattle, and Dallas, and investing in automation technologies like AmbiSort AI-powered robotics. The company aims to provide improved tracking, visibility, and delivery projections while increasing wages by $3 to $5 for seasonal workers. In 2020, its Global Ecommerce business generated $1.6 billion in revenue.

Positive

• Expansion of ecommerce hubs in major cities including Boston, Columbus, Seattle, and Dallas.
• Introduction of AmbiSort AI-powered robotics for improved parcel sortation.
• Significant increase in workforce with thousands of seasonal hires and a focus on retaining them post-peak season.
• Wage increases for seasonal employees by $3 to $5 per hour to attract competitive talent.
• Global Ecommerce business revenue reached $1.6 billion in 2020, indicating strong growth.

Negative

• None.

New ecommerce hubs, a larger transportation fleet, and new robotics solutions have Pitney Bowes poised to deliver for ecommerce clients

STAMFORD, Conn.--(BUSINESS WIRE)-- Pitney Bowes (NYSE:PBI), a global shipping and mailing company that provides technology, logistics, and financial services, today announced plans to further expand capacity and add thousands of seasonal warehouse associates and drivers to meet ecommerce demand for the peak holiday shipping season.

“Pitney Bowes has been building to this point for months, really years, improving our services, expanding our capabilities, and preparing our network, our teams and our clients to meet the challenges of the holiday shopping season,” said Gregg Zegras, EVP & President, Pitney Bowes Global Ecommerce.

The company has made a series of network enhancements since peak 2020, including:

• New ecommerce hubs in Boston, MA, Columbus, OH, Seattle, WA, and Dallas, TX

• New automation solutions, including AmbiSort AI-powered robotics for parcel sortation

• Improved tracking and visibility of parcels within our network and accessibility by clients and their consumers

• Increased use of machine learning and data science to project estimated delivery dates more accurately

• An expanded Pitney Bowes-owned transportation fleet

The company has successfully hired more full-time employees ahead of peak and will be less reliant on seasonal positions both for package handling roles as well as drivers. It has also made investments in hourly wages over the past six months to ensure market competitiveness, including increasing wages for warehouse associates by $3 to $5 per hour for the peak holiday shipping season. The majority of seasonal employees will have the opportunity to remain with the company beyond peak as Pitney Bowes continues to grow its ecommerce business and seeks a more permanent workforce in 2022 and beyond.

“We’re looking to add and train thousands of new workers interested in earning a competitive wage, having access to a great benefits plan, working in a growth market, and contributing to our mission of making ecommerce logistics easier for our clients and their customers,” said Zegras.

Pitney Bowes has expanded its Global Ecommerce business significantly in recent years, growing it from a single service and a single client in 2012 to providing fulfillment, delivery, returns and cross-border services to hundreds of retail and marketplace clients today. The business unit generated $1.6 billion in revenue in 2020.

About Pitney Bowes

Pitney Bowes (NYSE:PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to remove the complexity of sending mail and parcels. For additional information visit Pitney Bowes at www.pitneybowes.com.

This document contains “forward-looking statements” about Pitney Bowes’ expected or potential future business and operational performance. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties that could cause actual results to differ materially from those projected. These risks and uncertainties include the availability and cost of labor, and third-party suppliers' ability to provide products and services required by us in certain hub facilities. Pitney Bowes assumes no obligation to update any forward-looking statements contained in this document as a result of new information, events or developments.

View source version on businesswire.com: https://www.businesswire.com/news/home/20211101005178/en/

Brett Cody, Pitney Bowes, (203) 218 1187, brett.cody@pb.com

Source: Pitney Bowes Inc.

FAQ

What new ecommerce hubs has Pitney Bowes opened?

Pitney Bowes opened new ecommerce hubs in Boston, Columbus, Seattle, and Dallas.

How much will wages increase for seasonal workers at Pitney Bowes?

Wages for seasonal workers will increase by $3 to $5 per hour during the peak holiday shipping season.

What technology is Pitney Bowes using for parcel sortation?

Pitney Bowes is using AmbiSort AI-powered robotics for improved parcel sortation.

What revenue did Pitney Bowes' Global Ecommerce business generate in 2020?

Pitney Bowes' Global Ecommerce business generated $1.6 billion in revenue in 2020.

How is Pitney Bowes preparing for the holiday shipping season?

Pitney Bowes is enhancing its capacity by adding new ecommerce hubs, increasing its transportation fleet, and hiring thousands of seasonal associates.