Paychex and Multiplier Partner to Help U.S. Businesses Scale Globally Amid Talent Shortages

Rhea-AI Summary

Paychex (NASDAQ: PAYX) and Multiplier have announced a strategic partnership to help U.S. businesses expand globally amid talent shortages. Multiplier has joined the Paychex Marketplace as a Premium Partner, offering solutions for compliant global hiring across 150+ countries.

Through this collaboration, Paychex customers gain access to Multiplier's comprehensive suite of global employment services, including Employer of Record (EOR), Agent of Record (AOR), and Global Payroll solutions. The partnership integrates Multiplier's global employment platform directly into Paychex's ecosystem, streamlining international hiring processes for businesses already using Paychex for domestic team management.

Paychex currently serves over 745,000 customers in the U.S. and Europe, paying one out of every 12 American private sector employees through its HCM platform.

Positive

• Strategic expansion of Paychex's service offerings into global employment solutions
• Access to 150+ new markets for potential revenue growth
• Enhanced competitive position in the HCM market through premium partnership
• Strengthened value proposition for existing 745,000 customers

Negative

• Potential integration and operational challenges in managing international workforce
• Increased exposure to international regulatory compliance risks

Insights

Strategic Partnerships Analyst

This partnership between Paychex and Multiplier represents a calculated strategic expansion that addresses emerging market demands without requiring substantial capital investment. By integrating Multiplier's global employment capabilities into its ecosystem, Paychex extends its value proposition beyond domestic HR services to include international workforce management across 150+ countries.

The timing is particularly relevant given the widespread talent shortages affecting US businesses. This collaboration enables Paychex to offer its 745,000+ customers a seamless pathway to global hiring through Multiplier's Employer of Record (EOR), Agent of Record (AOR), and Global Payroll solutions—all accessible directly through the Paychex Marketplace.

For Paychex, this partnership creates three distinct strategic advantages: enhanced customer retention through expanded service offerings, potential for increased average revenue per customer via cross-selling, and competitive differentiation against both traditional payroll providers and newer HR tech platforms.

The structure as a marketplace integration rather than an acquisition is financially prudent, allowing Paychex to extend capabilities without the regulatory complexities and capital requirements of building global infrastructure internally. This approach maintains Paychex's focus on its core domestic strengths while addressing the growing customer need for borderless talent acquisition.

While specific financial terms remain undisclosed, this partnership should be viewed as a strategically sound enhancement to Paychex's ecosystem that positions the company to capitalize on the accelerating trend toward global workforce distribution.

NEW YORK, April 15, 2025 /PRNewswire/ -- As U.S. businesses face growing challenges sourcing skilled talent locally, Paychex, a leading provider of HR and payroll services, and Multiplier, a global employment platform, today announced a strategic partnership to help U.S. businesses scale globally with confidence. As part of the collaboration, Multiplier is now a Premium Partner in the Paychex Marketplace — helping Paychex customers find a trusted solution for compliant global hiring.

Talent shortages across industries are making global hiring a strategic priority for U.S. businesses looking to stay competitive and scale efficiently. By partnering with Paychex and joining its curated Marketplace of pre-vetted HR solutions, Multiplier brings its global employment platform directly to HR and finance leaders already using Paychex to manage their domestic teams.

"Both Paychex and Multiplier are committed to making workforce management simpler, more compliant, and more human," said Sagar Khatri, CEO of Multiplier. "While Paychex has built incredible trust helping U.S. businesses manage their people locally, Multiplier extends that capability globally. Our Premium Partner status reflects the confidence both companies place in delivering secure, compliant, and people-first HR experiences."

As a Premium Partner in the Paychex Marketplace, Multiplier now provides Paychex customers with a proven path to global hiring. Through its Employer of Record (EOR), Agent of Record (AOR), and Global Payroll solutions, companies can hire and manage talent across more than 150 countries — handling everything from compliant contracts to payroll, taxes, and benefits in one unified platform.

"Global talent has become a growth lever for businesses of all sizes," said Matthew Carr, Chief Revenue Officer at Multiplier. "Partnering with Paychex allows us to bring trusted global hiring solutions to customers right inside the platform they already use. It's a powerful way to meet businesses where they are and help them expand into new markets with confidence."

This visibility in Paychex's ecosystem marks another step toward Multiplier's mission of building a world without limits — where businesses can scale without borders and talent can contribute from anywhere. By embedding global employment capabilities inside a platform U.S. businesses already trust, Multiplier is removing barriers to international hiring and helping the world of work become truly borderless.

The Multiplier listing is now live in the Paychex Marketplace, offering businesses a trusted, strategic path to scaling global teams.

You can find the press kit here.

About Multiplier

Multiplier is a global employment platform for HR leaders and professionals who need an easy, fast, and cost-effective way to onboard, pay, and manage the best global talent across 150+ countries. Through best-in-class Global Payroll, Employer of Record (EOR) and compliance technology, person-to-person support, and hyper-local employee benefits, Multiplier empowers its customers to connect with the best talent and build a world of limitless opportunity.

About Paychex

Paychex, Inc. (Nasdaq: PAYX) is an industry-leading HCM company delivering a full suite of technology and advisory services in human resources, employee benefit solutions, insurance, and payroll. The company serves more than 745,000 customers in the U.S. and Europe and pays one out of every 12 American private sector employees. The more than 16,000 people at Paychex are committed to helping businesses succeed and building thriving communities where they work and live. To learn more, visit paychex.com.

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SOURCE Multiplier

FAQ

What services does the Paychex-Multiplier partnership offer for global hiring?

The partnership offers Employer of Record (EOR), Agent of Record (AOR), and Global Payroll solutions across 150+ countries, handling contracts, payroll, taxes, and benefits in one platform.

How many countries can PAYX customers hire in through the Multiplier partnership?

PAYX customers can hire talent in more than 150 countries through Multiplier's global employment platform.

What is Multiplier's role in the Paychex Marketplace?

Multiplier is a Premium Partner in the Paychex Marketplace, providing pre-vetted HR solutions for compliant global hiring to Paychex customers.

How many customers does PAYX currently serve?

Paychex serves more than 745,000 customers across the U.S. and Europe.