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PAR Technology Unveils PAR Clear, Setting the New Standard in Drive-Thru Communication

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PAR Technology (NYSE: PAR) has launched PAR Clear™, an advanced drive-thru communications headset system designed to enhance customer experience and operational efficiency. The system features HD Wideband Audio, dual-array microphones, and the industry's longest range powered by DECT 6.0 technology. Key features include cloud-based management, an 11.6" wall-mounted touchscreen console, and future-ready scalability supporting multiple lanes. The solution aims to reduce service times, increase order accuracy, and improve customer satisfaction through superior audio clarity and extended range capabilities.

PAR Technology (NYSE: PAR) ha lanciato PAR Clear™, un avanzato sistema di cuffie per comunicazioni al drive-thru, progettato per migliorare l'esperienza del cliente e l'efficienza operativa. Il sistema è dotato di Audio Wideband HD, microfoni a doppia array e la maggiore portata del settore alimentata dalla tecnologia DECT 6.0. Le caratteristiche principali includono la gestione basata sul cloud, un console touchscreen da 11,6” montata a muro e scalabilità pronta per il futuro che supporta più corsie. La soluzione mira a ridurre i tempi di servizio, aumentare l'accuratezza degli ordini e migliorare la soddisfazione del cliente attraverso una chiarezza audio superiore e capacità di estensione della portata.

PAR Technology (NYSE: PAR) ha lanzado PAR Clear™, un avanzado sistema de auriculares de comunicación para drive-thru diseñado para mejorar la experiencia del cliente y la eficiencia operativa. El sistema cuenta con Audio de Banda Ancha HD, micrófonos de doble matriz y el mayor alcance de la industria alimentado por la tecnología DECT 6.0. Las características clave incluyen gestión en la nube, una consola táctil montada en la pared de 11,6” y escalabilidad lista para el futuro que soporta múltiples carriles. La solución tiene como objetivo reducir los tiempos de servicio, aumentar la precisión de los pedidos y mejorar la satisfacción del cliente a través de una claridad de audio superior y capacidades de alcance extendido.

PAR Technology (NYSE: PAR)이 고객 경험과 운영 효율성을 향상시키기 위해 설계된 고급 드라이브스루 통신 헤드셋 시스템인 PAR Clear™를 출시했습니다. 이 시스템은 HD 와이드밴드 오디오, 이중 배열 마이크로폰 및 DECT 6.0 기술로 구동되는 업계 최대 범위를 자랑합니다. 주요 특징으로는 클라우드 기반 관리, 벽에 장착된 11.6인치 터치스크린 콘솔 및 여러 차선을 지원하는 미래 지향적인 확장성이 포함됩니다. 이 솔루션은 서비스 시간을 단축하고 주문 정확성을 높이며 뛰어난 오디오 선명도와 확장된 범위 기능을 통해 고객 만족도를 향상시키는 것을 목표로 하고 있습니다.

PAR Technology (NYSE: PAR) a lancé PAR Clear™, un système de casque de communication avancé pour drive-thru, conçu pour améliorer l'expérience client et l'efficacité opérationnelle. Le système dispose de Audio Large Bande HD, de microphones à double matrice et de la plus grande portée du secteur grâce à la technologie DECT 6.0. Les caractéristiques clés comprennent la gestion basée sur le cloud, une console tactile murale de 11,6 pouces et une évolutivité prête pour l'avenir soutenant plusieurs voies. La solution vise à réduire les temps de service, augmenter la précision des commandes et améliorer la satisfaction des clients grâce à une clarté audio supérieure et des capacités d'extension de portée.

PAR Technology (NYSE: PAR) hat PAR Clear™, ein fortschrittliches Headset-Kommunikationssystem für Drive-Thru, eingeführt, das darauf abzielt, das Kundenerlebnis und die Betriebseffizienz zu verbessern. Das System verfügt über HD-Breitbandaudio, Dual-Array-Mikrofone und die größte Reichweite in der Branche, betrieben durch DECT 6.0 Technologie. Zu den wichtigsten Merkmalen gehören cloudbasiertes Management, eine 11,6 Zoll große Wand-Touchscreen-Konsole und zukunftsfähige Skalierbarkeit, die mehrere Fahrspuren unterstützt. Die Lösung zielt darauf ab, die Servicezeiten zu verkürzen, die Bestellgenauigkeit zu erhöhen und die Kundenzufriedenheit durch überlegene Audioqualität und erweitertes Reichweitenpotenzial zu verbessern.

Positive
  • Innovative product launch addressing specific industry pain points
  • Industry-leading range capabilities with DECT 6.0 technology
  • Cloud-based management enabling remote system control
  • Scalable solution supporting multiple lanes and future technology integration
Negative
  • None.

Insights

PAR Clear represents a significant technological advancement in the QSR drive-thru space, addressing critical operational pain points. The HD Wideband Audio and dual-array microphones tackle the $1.3 billion annual loss the industry faces from order inaccuracies. The cloud-based management system and DECT 6.0 technology provide operational flexibility that could reduce training costs and improve staff efficiency.

The system's future-ready architecture, particularly its AI integration capability, positions PAR Technology strategically in the rapidly evolving QSR tech market. With drive-thrus accounting for 70% of QSR sales, this product launch could significantly impact PAR's market share in the $5 billion restaurant technology sector. The timing is particularly relevant as QSRs increasingly focus on drive-thru optimization post-pandemic.

This product launch strengthens PAR's competitive position in the QSR technology market. The emphasis on extended range and cloud-based management directly addresses operational scalability - a key concern for large chain operators who represent the most lucrative customer segment. The integration with future technologies, particularly AI, suggests potential for recurring revenue through software updates and additional services.

Early beta testing success indicates strong product-market fit, which could accelerate adoption among major QSR chains. With drive-thru orders representing a growing percentage of QSR revenue, this solution addresses a critical market need and could drive significant revenue growth for PAR Technology in the coming quarters.

The Audio Solution That Keeps Lines Moving and Customers Smiling

NEW HARTFORD, N.Y.--(BUSINESS WIRE)--

PAR Technology (NYSE: PAR), a global foodservice technology company, today announces the introduction of PAR Clear™ — a drive-thru communications headset system built to elevate the entire customer experience. Communication at the drive-thru can make or break the customer experience, and when it falls short, it can lead to longer wait times, order errors, and reduced profitability. PAR Clear addresses these challenges with exceptional audio clarity, extended range, and intuitive controls, empowering quick-service restaurants to streamline operations, increase order accuracy, and keep lines moving — all while boosting customer satisfaction and profitability.

With the drive-thru’s role continuing to expand, industry data highlights the impact of effective communication: total service times are faster, and wait times drop significantly when customers don’t need to repeat their orders. Designed with these demands in mind, PAR Clear provides crystal-clear audio essential for eliminating miscommunication and driving throughput. Additionally, order accuracy increases when communication is clear, further underscoring the need for PAR Clear’s high-fidelity audio in delivering a fast, seamless drive-thru experience.

"PAR Clear isn’t just another headset system; it’s the next step in drive-thru innovation," said Savneet Singh, CEO of PAR Technology. "We designed it to give operators a competitive edge with superior clarity and range that truly sets it apart from the competition. This is the future of drive-thru, and it’s here today."

Key highlights include:

  • Crystal-Clear Audio: With HD Wideband Audio and a state-of-the-art Digital Signal Processor, PAR Clear delivers superior clarity, even in the busiest environments. Its dual-array microphones aim to capture every word, whether from the driver or backseat passengers.
  • Extended Range & Flexibility: Powered by DECT 6.0 technology, PAR Clear has the longest range in the industry — providing operators with the flexibility to handle even the most complex store layout.
  • Cloud-Based Management: The cloud-based platform allows operators to manage their system remotely, allowing for smooth operation with full control over updates, configuration, and troubleshooting.
  • Sleek Command Console: The 11.6” wall-mounted touchscreen offers quick, easy control over the system’s settings, such as volume and headset registration, all without needing an internet connection.
  • Future-Ready: Designed for scalability, PAR Clear supports multiple lanes and can easily integrate with future technologies — so operators can expand and adapt without needing additional hardware.

"Our focus has always been on delivering hardware that helps operators stay ahead of the curve," added Jason Riggs, General Manager for Hardware at PAR Technology. "PAR Clear enables operators to reduce service times while positioning them to easily integrate with future technologies, like AI, in the years to come.”

Bringing the Future of Drive-Thru Technology, Today

After successful beta testing in select locations, PAR Clear is now available to QSR operators, bringing significant improvements in communication clarity and operational flexibility. Early customer feedback confirms that PAR Clear delivers faster service and minimizes miscommunication errors, resulting in higher customer satisfaction and throughput.

Don’t wait — experience the future of drive-thru communication now.

For more information on PAR Clear and how it can help transform your drive-thru operations, please visit partech.com.

About PAR Technology:

For over four decades, PAR Technology Corporation (NYSE: PAR) has been at the forefront of technology innovation in food service, helping businesses create exceptional guest experiences and connections. Our comprehensive suite of software and hardware solutions, including point-of-sale, digital ordering, loyalty, back-office management, and payments, serves a diverse range of hospitality and retail clients across more than 110 countries. With our "Better Together" ethos, PAR continues to deliver unified solutions that drive customer engagement, efficiency, and growth, all to make it easier for our customers to manage their operations. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Christopher R. Byrnes (315) 743-8376

Cbyrnes@partech.com, www.partech.com

Source: PAR Technology

FAQ

What is PAR Clear and when was it launched by PAR Technology (NYSE: PAR)?

PAR Clear is a drive-thru communications headset system launched by PAR Technology featuring HD Wideband Audio, cloud-based management, and industry-leading range capabilities.

What are the main features of PAR Technology's (PAR) new PAR Clear system?

PAR Clear features HD Wideband Audio, dual-array microphones, DECT 6.0 technology for extended range, cloud-based management, an 11.6" touchscreen console, and multi-lane support with future technology integration capabilities.

How does PAR Clear improve drive-thru operations for PAR Technology (PAR) customers?

PAR Clear improves operations by reducing service times, increasing order accuracy, minimizing miscommunication errors, and enhancing customer satisfaction through superior audio clarity and extended range capabilities.

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