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Ontrak Health Expands Behavioral Health Solutions with Sentara Health Plans for Commercial and Marketplace Populations

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Ontrak Health (NASDAQ: OTRK) announced an expansion of its partnership with Sentara Health Plans in Virginia. The expansion includes offering their Engage solution to Commercial fully insured and self-funded members, as well as extending services to Marketplace membership. This represents a six-fold increase in eligible members for Ontrak solutions. The Engage solution provides coaching support for physical and behavioral health challenges, addressing social needs and HEDIS care gaps. This expansion follows the WholeHealth+ partnership announced earlier this year, with outreach to the new targeted population beginning this week.

Ontrak Health (NASDAQ: OTRK) ha annunciato un'espansione della sua partnership con Sentara Health Plans in Virginia. L'espansione comprende l'offerta della loro soluzione Engage ai membri commerciali completamente assicurati e autofinanziati, oltre ad estendere i servizi ai membri del Marketplace. Questo rappresenta un aumento sei volte maggiore dei membri idonei per le soluzioni Ontrak. La soluzione Engage fornisce supporto attraverso coaching per sfide di salute fisica e comportamentale, affrontando i bisogni sociali e le lacune nelle cure HEDIS. Questa espansione segue la partnership WholeHealth+ annunciata all'inizio di quest'anno, con l'inizio della campagna di sensibilizzazione nella nuova popolazione target a partire da questa settimana.

Ontrak Health (NASDAQ: OTRK) anunció una expansión de su asociación con Sentara Health Plans en Virginia. La expansión incluye ofrecer su solución Engage a miembros comerciales con seguro completo y autofinanciados, así como extender los servicios a la membresía del Marketplace. Esto representa un aumento de seis veces en el número de miembros elegibles para las soluciones de Ontrak. La solución Engage proporciona apoyo de coaching para desafíos de salud física y conductual, abordando necesidades sociales y brechas en la atención HEDIS. Esta expansión sigue a la asociación WholeHealth+ anunciada a principios de este año, con el inicio del alcance a la nueva población objetivo esta semana.

온트락 헬스 (NASDAQ: OTRK)는 버지니아주 센타라 헬스 플랜과의 파트너십을 확장한다고 발표했습니다. 이번 확장은 상업적으로 완전히 보장된 회원 및 자가 부담 회원에게 Engage 솔루션을 제공하고, 마켓플레이스 회원에게도 서비스를 확장하는 내용을 포함합니다. 이는 온트락 솔루션의 적격 회원 수가 여섯 배 증가함을 의미합니다. Engage 솔루션은 신체 및 행동 건강 문제에 대한 코칭 지원을 제공하며, 사회적 필요와 HEDIS 치료 격차를 다룹니다. 이번 확장은 올해 초 발표된 WholeHealth+ 파트너십을 뒤따르며, 이번 주부터 새로운 목표 인구에 대한 홍보 활동이 시작됩니다.

Ontrak Health (NASDAQ: OTRK) a annoncé une expansion de son partenariat avec Sentara Health Plans en Virginie. L'expansion comprend l'offre de leur solution Engage aux membres commerciaux entièrement assurés et autofinancés, ainsi que l'extension des services à l'adhésion du Marketplace. Cela représente une augmentation sextuple du nombre de membres éligibles pour les solutions Ontrak. La solution Engage fournit un soutien en coaching pour les défis de santé physique et comportementale, en répondant aux besoins sociaux et aux lacunes de soins HEDIS. Cette expansion fait suite au partenariat WholeHealth+ annoncé plus tôt cette année, avec un début d'intervention auprès de la nouvelle population cible cette semaine.

Ontrak Health (NASDAQ: OTRK) hat eine Erweiterung seiner Partnerschaft mit Sentara Health Plans in Virginia angekündigt. Die Erweiterung umfasst das Angebot ihrer Engage-Lösung für kommerzielle vollversicherte und selbstfinanzierte Mitglieder sowie die Ausweitung der Dienste auf die Mitglieder des Marktplatzes. Dies stellt eine sechsfachen Anstieg der für Ontrak-Lösungen berechtigten Mitglieder dar. Die Engage-Lösung bietet Coaching-Unterstützung bei Herausforderungen im Bereich der physischen und psychischen Gesundheit, wobei soziale Bedürfnisse und HEDIS-Pflege-Lücken angesprochen werden. Diese Expansion folgt der Anfang dieses Jahres angekündigten Partnerschaft mit WholeHealth+, deren Outreach in die neue Zielbevölkerung in dieser Woche beginnt.

Positive
  • Six-fold increase in eligible member base through expansion
  • Extension of services to new Commercial and Marketplace populations
  • Strategic partnership expansion with established healthcare provider
Negative
  • None.

Insights

The expanded partnership with Sentara Health Plans represents a significant revenue growth opportunity for Ontrak. The 6x increase in eligible members substantially expands the company's addressable market in Virginia. Given Ontrak's micro-cap status ($7.7M), this deal could materially impact revenues, though specific financial terms weren't disclosed.

The expansion into Commercial and Marketplace populations diversifies Ontrak's payer mix beyond its traditional Medicare/Medicaid focus. The opt-in model for self-funded members creates a new distribution channel, while the Marketplace segment opens access to the growing ACA exchange population. The timing of immediate outreach indicates potential revenue recognition starting in Q1 2024.

MIAMI--(BUSINESS WIRE)-- Ontrak, Inc. (NASDAQ: OTRK), a leading AI-powered and telehealth-enabled behavioral healthcare company, today announced a continuing expansion of its strategic partnership with Sentara Health Plans in the Commonwealth of Virginia.

Ontrak is thrilled to be expanding services with Sentara Health Plans, the health plan division of Sentara Health, an integrated, not-for-profit health care delivery system. This expansion represents a dual expansion of its Engage solution, a coaching-specific alternative for members who would benefit from ongoing care coaching to help them address physical and behavioral health challenges and social needs. First, Ontrak will offer its Engage solution to the existing Commercial fully insured members as well as self-funded members on an opt-in basis, enhancing the range of services available to these members. Second, the Engage solution will now be offered to the Marketplace membership, marking a significant step in broadening outreach and support. This expansion aims to ensure that more members can benefit from continuous care coaching to address their physical and behavioral health needs, as well as social determinants of health, and further adds support for closing HEDIS gaps in care for those members served. This move advances the partnership between Ontrak Health and Sentara Health Plans, following the WholeHealth+ expansion announced earlier this year.

Through targeted outreach to members in need, this expansion represents more than six times an increase in the number of Sentara Health Plans members eligible and identified for Ontrak solutions. The addition of the Engage solution is a result of Ontrak Health and Sentara Health Plans' partnership to offer Ontrak’s innovative Advanced Engagement System more broadly across Sentara Health Plans’ commercial population. Outreach is expected to begin this week for this new targeted population.

Mary Lou Osborne, President and Chief Commercial Officer of Ontrak Health, stated, “We are excited to expand our partnership with Sentara Health Plans and offer our Engage solution to a broader population. This expansion exemplifies the strong collaboration between Ontrak and Sentara Health Plans, and we look forward to continuing to provide innovative solutions and outcomes that support the health and well-being of Sentara Health Plans’ members.”

About Ontrak Health

Ontrak Health (Nasdaq: OTRK) is a leading AI and technology-enabled behavioral healthcare company whose mission is to help improve the health and save the lives of as many people as possible. Ontrak identifies, engages, activates, and provides care pathways to treatment for the most vulnerable members of the behavioral health population who would otherwise fall through the cracks of the healthcare system. We engage individuals with anxiety, depression, substance use disorder, and chronic disease through personalized care coaching and customized care pathways that help them receive the treatment and advocacy they need, despite the socioeconomic, medical, and health system barriers that exacerbate the severity of their comorbid illnesses. The company's integrated intervention platform uses AI, predictive analytics, and digital interfaces combined with dozens of care coach engagements to deliver improved member health, better healthcare system utilization, and durable outcomes and savings to healthcare payors.

About Sentara Health

Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 130 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 30,000 employees, 12 hospitals in Virginia and Northeastern North Carolina, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety, and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named to IBM Watson Health's "Top 15 Health Systems" (2021, 2018), and was recognized by Forbes as a "Best Employer for New Grads" (2022), "Best Employer for Veterans" (2022, 2023), and "Best Employer for Women" (2020).

About Sentara Health Plans

Sentara Health Plans provides health plan coverage to nearly one million members in Virginia and Florida. Sentara Health Plans offers a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Dual-Eligible, Medicare, and Medicaid enrollees.

Company Contact:

Brandon LaVerne

Chief Executive Officer

blaverne@ontrakhealth.com

Investor Relations:

Ryan Halsted

Gilmartin Group

investors@ontrakhealth.com

Source: Ontrak, Inc.

FAQ

What is Ontrak's (OTRK) latest partnership expansion with Sentara Health Plans?

Ontrak is expanding its Engage solution to Sentara Health Plans' Commercial fully insured, self-funded members, and Marketplace populations in Virginia, representing a six-fold increase in eligible members.

When will Ontrak (OTRK) begin outreach for the new Sentara Health Plans expansion?

Outreach to the new targeted population is expected to begin this week following the announcement.

How much did Ontrak's (OTRK) eligible member base increase with the Sentara expansion?

The expansion represents more than six times an increase in the number of Sentara Health Plans members eligible and identified for Ontrak solutions.

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