PCMag Readers Select Ooma Office as the Best Business VoIP Phone Service for the 10th Straight Year

Rhea-AI Summary

Ooma, Inc., a leader in smart communications, has been awarded PCMag’s Business Choice Award for Best VoIP System for the tenth consecutive year. With an overall satisfaction score of 8.6 out of 10, Ooma surpasses its nearest competitor by half a point and exceeds the average satisfaction among 18 VoIP providers by 1.3 points. The award stems from PCMag’s annual survey, where Ooma also led in the likelihood to recommend category, scoring 8.8. Ooma Office services start at $19.95 per month per user, offering robust features aimed at small and medium businesses. This recognition reinforces Ooma's position in the competitive VoIP market.

Positive

• Ooma has won PCMag’s Business Choice Award for Best VoIP System for the 10th year in a row.
• Ooma's overall satisfaction score is 8.6 out of 10, leading competitors.
• The company also excelled in likelihood to recommend with a score of 8.8.

Negative

• None.

SUNNYVALE, Calif.--(BUSINESS WIRE)-- Ooma, Inc., a smart communications platform for businesses and consumers, today announced the company’s Ooma Office service has won PCMag’s prestigious Business Choice Award for Best VoIP System for the tenth year in a row.

PCMag has given its prestigious Business Choice Award for Best VoIP System to Ooma for the tenth year in a row. Ooma's overall satisfaction score of 8.6 out of 10 is a half-point ahead of the second-place finisher and is 1.3 points above the average for all 18 VoIP service providers included in the survey results. (Graphic: Business Wire)

The award (https://www.pcmag.com/news/business-choice-2023-the-top-voip-service-for-your-office) comes from the magazine’s annual Business Choice surveys of its readers, with Ooma again emerging as the top provider of VoIP phone service among 18 finalists including RingCentral, Microsoft Teams, Vonage, and Google Voice.

“For the 10th year in a row, Ooma takes the lead in our annual VoIP survey,” PCMag said in its story on the award. “The service remains far ahead of most of the competition in almost every metric.”

Ooma’s overall satisfaction score of 8.6 out of 10 is a half-point ahead of the second-place finisher and is 1.3 points above the average for all 18 VoIP service providers included in the survey results.

In addition to overall satisfaction, PCMag said, “The other category we consider most when picking a winner from the numbers is the likelihood to recommend, meaning someone endorsing a service to a colleague; Ooma has the lead there as well.” Ooma’s Likelihood to Recommend score of 8.8 is 0.4 points ahead of the second-place finisher and 1.5 points above the average.

“Ten years in a row! All of us here at Ooma couldn’t more be excited to have again earned this award because it comes from our business customers,” said Jim Gustke, vice president of marketing at Ooma. “But we won’t take too much time to celebrate. Instead, we’ll keep working every day to make Ooma Office an even better solution for our valued customers.”

Ooma Office (https://www.ooma.com/small-business-phone-systems/) offers a set of features curated to meet the needs of small and medium businesses. Service plans start at $19.95 a month per user (excluding taxes and fees) with no long-term contract required. Customers have their choice of interface – conventional analog phones, IP phones, virtual service through the Ooma Office desktop and mobile apps, or any combination of the four. Advanced features such as a virtual receptionist, ring groups, video conferencing, text messaging, call queueing and multi-site access combine to make small businesses sound big.

About Ooma

Ooma (NYSE: OOMA) creates powerful connected experiences for businesses and consumers, delivered from its smart cloud-based SaaS platform. For businesses of all sizes, Ooma provides advanced voice and collaboration features including messaging, intelligent virtual attendants, and video conferencing to help them run more efficiently. For consumers, Ooma’s residential phone service provides PureVoice HD voice quality, advanced functionality and integration with mobile devices. Learn more at www.ooma.com or www.ooma.ca in Canada.

View source version on businesswire.com: https://www.businesswire.com/news/home/20230313005212/en/

MEDIA CONTACT:

Mike Langberg at Ooma

press@ooma.com

650-566-6693

INVESTOR CONTACT:

Matt Robison at Ooma

ir@ooma.com

650-300-1480

Source: Ooma, Inc.

FAQ

What award did Ooma win in 2023?

Ooma won PCMag’s Business Choice Award for Best VoIP System for the tenth consecutive year.

What is Ooma's overall satisfaction score according to the award?

Ooma's overall satisfaction score is 8.6 out of 10.

How does Ooma's satisfaction score compare to its competitors?

Ooma's score is a half-point ahead of the second-place finisher and 1.3 points above the average for all 18 VoIP providers.

What is the starting price for Ooma Office services?

Ooma Office services start at $19.95 per month per user.

What features does Ooma Office offer?

Ooma Office includes features like virtual receptionist, call queueing, and video conferencing.