Ooma Receives 2021 TMC Labs INTERNET TELEPHONY Innovation Award for Continuous Voice Feature of Ooma Connect

Ooma today announced that TMC, a global integrated media company, has named the Continuous Voice™ feature of Ooma Connect as a 2021 TMC Labs INTERNET TELEPHONY Innovation Award winner presented by
The TMC Labs INTERNET TELEPHONY Innovation Award honors products that display innovation, unique features, and significant contributions toward improving communications technology. The awards are bestowed to those companies demonstrating ground-breaking contributions to the industry.
Continuous Voice (https://www.ooma.com/business-internet/continuous-voice/), a unique and patented technology, automatically provides continuity for business phone calls through Ooma Connect, which delivers primary or backup business internet service through an advanced nationwide wireless network. Ooma Connect, consisting of a base station and antenna, is easy to get up and running, without professional installation or complex configuration.
When Continuous Voice is enabled, which only requires flipping a virtual switch in the Ooma Connect mobile app for iOS or Android, all Ooma Office telephone calls are simultaneously transmitted through two links – the organization’s primary broadband connection (such as cable, fiber or T1) and the wireless network provided by Connect.
Ooma’s software as a service (SaaS) cloud platform constantly monitors both data streams to deliver multipath quality of service (QoS). If digital voice data in one stream is disrupted by congestion, dropped packets or latency, Continuous Voice automatically takes voice data from the other stream to avoid degraded audio quality or dropped calls. If one stream goes offline, all calls in progress continue uninterrupted through the other stream. This failover is automatic and Continuous Voice automatically resumes monitoring both channels when full service is restored.
In addition, Ooma Connect provides backup for all internet traffic when configured to provide Continuous Voice. If the primary internet connection fails, Ooma Connect automatically switches to wireless internet data for all devices installed downstream of the Ooma Connect base station.
“The TMC Labs INTERNET TELEPHONY Innovation Award recognizes the best and the most unique products and services that this industry has to offer. Ooma has proven their commitment to quality and the further development of the IP communications industry through the Continuous Voice feature of Ooma Connect,” stated
“We’re proud to have developed Continuous Voice technology to free our customers from the worry that important calls will stop midstream during an outage, with the option to back up critical services such as point-of-sale systems and email,” said
Ooma Connect, which provide Continuous Voice, is available now in
The 2021 TMC Labs Innovation Award winners will be highlighted on TMCnet and INTERNET TELEPHONY magazine’s online news portal.
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