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ON24 Study Finds AI is Key to Scale Personalization in B2B Sales and Marketing

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ON24 (NYSE: ONTF) has released a research report titled 'Personalization in the AI Era', highlighting the critical role of AI in scaling personalization for B2B sales and marketing. The study reveals that 84% of B2B marketers believe AI enables personalization, which is important for driving pipeline and revenue growth. Key findings include:

- 88% of marketers plan to use AI for personalization efforts
- Only 35% currently personalize based on engagement data
- 54% believe personalization will accelerate pipeline and close deals faster

The report emphasizes the growing importance of personalization in B2B marketing and identifies AI as a key enabler for achieving this at scale. ON24's CMO, Callan Young, states that the company is focusing on personalization in its innovation roadmap to help sales and marketing teams engage target audiences effectively.

ON24 (NYSE: ONTF) ha pubblicato un rapporto di ricerca intitolato 'Personalizzazione nell'Era dell'AI', evidenziando il ruolo cruciale dell'intelligenza artificiale nel potenziare la personalizzazione per le vendite e il marketing B2B. Lo studio rivela che l'84% dei marketer B2B crede che l'AI consenta la personalizzazione, il che è fondamentale per stimolare la crescita del pipeline e dei ricavi. I principali risultati includono:

- L'88% dei marketer prevede di utilizzare l'AI per le iniziative di personalizzazione
- Solo il 35% personalizza attualmente in base ai dati di coinvolgimento
- Il 54% crede che la personalizzazione accelererà il pipeline e concluderà più rapidamente gli affari

Il rapporto sottolinea l'importanza crescente della personalizzazione nel marketing B2B e identifica l'AI come un abilitatore chiave per raggiungere questo obiettivo su larga scala. Il CMO di ON24, Callan Young, afferma che l'azienda sta concentrando i suoi sforzi di innovazione sulla personalizzazione per aiutare i team di vendita e marketing a coinvolgere efficacemente i pubblici target.

ON24 (NYSE: ONTF) ha lanzado un informe de investigación titulado 'Personalización en la Era de la IA', destacando el papel crítico de la inteligencia artificial en la personalización a gran escala para ventas y marketing B2B. El estudio revela que el 84% de los marketers B2B creen que la IA permite la personalización, lo que es fundamental para impulsar el crecimiento del pipeline y los ingresos. Los hallazgos clave incluyen:

- El 88% de los marketers planean utilizar IA para esfuerzos de personalización
- Solo el 35% personaliza actualmente en función de los datos de compromiso
- El 54% cree que la personalización acelerará el pipeline y cerrará negocios más rápido

El informe enfatiza la creciente importancia de la personalización en el marketing B2B e identifica la IA como un habilitador clave para lograr esto a gran escala. El CMO de ON24, Callan Young, afirma que la compañía se está enfocando en la personalización en su hoja de ruta de innovación para ayudar a los equipos de ventas y marketing a involucrar eficazmente a los públicos objetivo.

ON24 (NYSE: ONTF)가 'AI 시대의 개인화'라는 제목의 연구 보고서를 발표하였으며, 이는 B2B 판매 및 마케팅에 있어 개인화의 중요성을 강조하고 있습니다. 연구 결과에 따르면 B2B 마케터의 84%가 AI가 개인화를 가능하게 한다고 믿고 있습니다, 이는 파이프라인 및 매출 성장 촉진에 중요합니다. 주요 발견 사항은 다음과 같습니다:

- 88%의 마케터가 개인화 작업에 AI를 사용할 계획입니다
- 현재 참여 데이터에 따라 개인화하는 사람은 단 35%입니다
- 54%는 개인화가 파이프라인을 가속화하고 거래 성사 속도를 높일 것이라고 믿습니다

이 보고서는 B2B 마케팅에서 개인화의 중요성이 커지고 있음을 강조하며, 이를 대규모로 실현하기 위한 핵심 요소로 AI를 식별합니다. ON24의 CMO인 칼란 양(Callan Young)은 회사가 판매 및 마케팅 팀이 목표 청중과 효과적으로 소통할 수 있도록 개인화에 중점을 두고 혁신 로드맵을 구상하고 있다고 밝힙니다.

ON24 (NYSE: ONTF) a publié un rapport de recherche intitulé 'Personnalisation à l'ère de l'IA', mettant en avant le rôle crucial de l'intelligence artificielle dans la personnalisation à grande échelle pour les ventes et le marketing B2B. L'étude révèle que 84% des responsables marketing B2B pensent que l'IA permet la personnalisation, ce qui est primordial pour stimuler la croissance des pipelines et des revenus. Les principales conclusions incluent :

- 88% des marketeurs prévoient d'utiliser l'IA pour des efforts de personnalisation
- Seulement 35% personnalisent actuellement en fonction des données d'engagement
- 54% pensent que la personnalisation accélérera le pipeline et conclura des affaires plus rapidement

Le rapport souligne l'importance croissante de la personnalisation dans le marketing B2B et identifie l'IA comme un facteur clé pour y parvenir à grande échelle. Le CMO d'ON24, Callan Young, déclare que l'entreprise se concentre sur la personnalisation dans sa feuille de route d'innovation pour aider les équipes de vente et de marketing à engager efficacement les publics cibles.

ON24 (NYSE: ONTF) hat einen Forschungsbericht mit dem Titel 'Personalisierung im AI-Zeitalter' veröffentlicht, der die entscheidende Rolle der KI bei der Skalierung der Personalisierung für B2B-Verkäufe und -Marketing hervorhebt. Die Studie zeigt, dass 84% der B2B-Marketingfachleute glauben, dass KI Personalisierung ermöglicht, was wichtig für die Steigerung der Pipeline und des Umsatzwachstums ist. Zu den wichtigsten Ergebnissen gehören:

- 88% der Marketingfachleute planen den Einsatz von KI für Personalisierungsmaßnahmen
- Nur 35% personalisieren derzeit auf Basis von Engagement-Daten
- 54% glauben, dass Personalisierung die Pipeline beschleunigen und den Abschluss von Geschäften schneller ermöglichen wird

Der Bericht betont die wachsende Bedeutung der Personalisierung im B2B-Marketing und identifiziert KI als einen Schlüsselfaktor zur Erreichung dieser auf großer Skala. Der CMO von ON24, Callan Young, gibt an, dass das Unternehmen sich in seiner Innovations-Roadmap auf die Personalisierung konzentriert, um Vertriebsteams und Marketingabteilungen zu helfen, Zielgruppen effektiv anzusprechen.

Positive
  • 84% of B2B marketers believe AI enables personalization for pipeline and revenue growth
  • 88% of marketers plan to use AI for personalization efforts
  • ON24 is focusing on personalization in its innovation roadmap
  • Only 1% of B2B marketers are not doing any personalization, indicating widespread adoption
Negative
  • Only 35% of B2B marketers currently personalize based on engagement data, indicating a gap in data utilization

Insights

The study by ON24 reveals significant trends in B2B marketing, particularly the growing importance of AI in personalization efforts. 84% of B2B marketers believe AI enables personalization, while 88% plan to use AI for this purpose. This widespread adoption indicates a potential shift in marketing strategies and technologies.

However, the report also highlights a gap in current practices. Only 35% of B2B marketers personalize based on engagement data, suggesting an untapped opportunity for companies to differentiate themselves. This could lead to increased demand for advanced marketing analytics tools and AI-powered engagement platforms.

With 54% of marketers believing personalization will accelerate pipeline and close deals faster, we may see increased investment in AI-driven marketing technologies. This could benefit companies like ON24, which are positioning themselves at the forefront of this trend.

The widespread adoption of AI for personalization in B2B marketing signifies a technological shift in the industry. This trend could drive innovation in several areas:

  • Advanced machine learning algorithms for predictive analytics
  • Natural language processing for content personalization
  • Data integration and management systems to handle large-scale customer data
  • AI-powered customer journey mapping tools

The fact that only 35% of marketers currently personalize based on engagement data suggests a potential market for more sophisticated AI-driven engagement analytics platforms. Companies that can effectively bridge this gap may see significant growth opportunities in the B2B marketing technology sector.

84% of B2B marketers believe AI makes personalization possible, a critical factor for driving pipeline and revenue growth

SAN FRANCISCO--(BUSINESS WIRE)-- To help companies deliver experiences that exceed customer expectations and drive pipeline and revenue growth, ON24 (NYSE: ONTF), released findings from its latest research report, “Personalization in the AI Era.” The study reveals that AI is rapidly becoming essential for B2B marketing and sales teams to deliver personalized experiences at scale, with nearly 9 in 10 planning to use AI for personalization efforts.

“Every company knows it's mission-critical to deliver personalized experiences to achieve ongoing pipeline growth, but the truth is that few have the technology, resources and expertise to do so – especially at scale,” said Callan Young, CMO, ON24. “Our research demonstrates that AI is key for personalization to become reality. That’s why we have made personalization a key pillar of our innovation roadmap, helping sales and marketing teams engage the audiences most important to their business in a highly targeted, intelligent and impactful way to drive pipeline and revenue growth.”

The report highlights the growing importance and impact of personalization in B2B marketing, including:

  • Personalization is now a standard practice - Only 1% of B2B marketers are not doing any personalization.
  • AI is a key enabler for personalization - 84% of marketers believe AI makes personalization more attainable.
  • AI adoption for personalization is widespread - 88% of marketers plan to use AI to help with their personalization efforts.
  • Engagement-based personalization is a significant opportunity to differentiate - Only 35% of B2B marketers personalize based on engagement data, demonstrating the opportunity for marketers to unlock new ways to segment audiences.
  • Personalization is key to unlocking pipeline and revenue growth - 54% of marketers believe that personalization will accelerate pipeline and help close deals faster.

To get more insights, download the report “Personalization in the AI Era: What B2B Marketers Need To Know and What They Should Do,” here.

About ON24

ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale.

ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.

Forward-Looking Statements

This document contains “forward-looking statements” under applicable securities laws. In some cases, such statements can be identified by words such as: “expect,” “convert,” “believe,” “plan,” “future,” “may,” “should,” “will,” and similar references to future periods. Forward-looking statements include express or implied statements regarding our ability to achieve our business strategies, growth, or other future events or conditions. Such statements are based on our current beliefs, expectations, and assumptions about future events or conditions, which are subject to inherent risks and uncertainties, including the risks and uncertainties discussed in the filings we make from time to time with the Securities and Exchange Commission. Actual results may differ materially from those indicated in forward-looking statements, and you should not place undue reliance on them. All statements herein are based only on information currently available to us and speak only as of the date hereof. Except as required by law, we undertake no obligation to update any such statement.

© 2024 ON24, Inc. All rights reserved. ON24 and the ON24 logo are trademarks owned by ON24, Inc., and are registered in the United States Patent and Trademark Office and in other countries.

Media:

Tessa Barron

press@on24.com

Investor:

Lauren Sloane, The Blueshirt Group for ON24

investorrelations@on24.com

Source: ON24

FAQ

What percentage of B2B marketers believe AI enables personalization according to ON24's study?

According to ON24's study, 84% of B2B marketers believe AI makes personalization more attainable.

How many B2B marketers plan to use AI for personalization efforts?

The study reveals that 88% of B2B marketers plan to use AI to help with their personalization efforts.

What percentage of B2B marketers personalize based on engagement data?

Only 35% of B2B marketers currently personalize based on engagement data, according to the ON24 study.

How does personalization impact pipeline and revenue growth according to ON24's research?

54% of marketers believe that personalization will accelerate pipeline and help close deals faster, according to the study.

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