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PHH Mortgage Honored by Freddie Mac for Superior Loan Servicing

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Ocwen Financial Corporation (NYSE: OCN) announced that its subsidiary, PHH Mortgage, received the Gold Award from the 2021 Freddie Mac Servicer Honors and Rewards Program (SHARP). This recognition highlights PHH as the top performer among companies servicing over 200,000 Freddie Mac mortgages. The award acknowledges superior servicing, outstanding customer service, and effective delinquency management. Scott Anderson, Executive Vice President at PHH, emphasized the award's reflection of their team's commitment to excellence in mortgage servicing.

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  • PHH Mortgage won the Gold Award in the Freddie Mac SHARP program, recognizing its top performance among major mortgage servicers.
  • The award underscores PHH's commitment to superior customer service and effective management of mortgage delinquencies.
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Recognized as the Top Performer Among Top Tier Servicing Group

WEST PALM BEACH, Fla., Feb. 23, 2022 (GLOBE NEWSWIRE) -- PHH Mortgage (“PHH” or the “Company”), a subsidiary of Ocwen Financial Corporation (NYSE: OCN) and a leading non-bank mortgage servicer and originator, today announced the Company was honored with a 2021 Freddie Mac Servicer Honors and Rewards Program (SHARP)SM Award. PHH won the Gold Award for Group 1, which includes companies servicing 200,000 or more Freddie Mac mortgages. This distinction recognizes PHH as the top performer among the top tier servicing group.

SHARP recognizes servicers for superior servicing portfolio performance, outstanding customer service to borrowers, and for positive efforts to cure delinquencies. Freddie Mac measures servicer performance through specific servicing metrics, benchmarks and requirements. Awards are primarily determined by a rank within a group, which are determined by portfolio size.

“We’re honored to be recognized by Freddie Mac as the top performing mortgage servicer in our category,” said Scott Anderson, Executive Vice President and Chief Servicing Officer of PHH Mortgage. “This award speaks volumes about the dedication and commitment of our team, the high levels of customer service they deliver and the overall strength and quality of our servicing capabilities and practices. Furthermore, it demonstrates how our servicing platform delivers superior performance for homeowners, clients and investors.”

The SHARP awards are aligned with Freddie Mac’s Reimagine Servicing® mission to transform the mortgage servicing landscape, where efforts are centered around improving the client experience, reducing costs and minimizing credit risk.

Click here to learn more about the Freddie Mac servicing recognition program.

About Ocwen Financial Corporation

Ocwen Financial Corporation (NYSE: OCN) is a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage. PHH Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs. Liberty is one of the nation’s largest reverse mortgage lenders dedicated to education and providing loans that help customers meet their personal and financial needs. We are headquartered in West Palm Beach, Florida, with offices in the United States and the U.S. Virgin Islands and operations in India and the Philippines, and have been serving our customers since 1988. For additional information, please visit our website (www.ocwen.com).

FOR FURTHER INFORMATION CONTACT:

Dico Akseraylian T: (856) 917-0066 E: mediarelations@ocwen.com

 


FAQ

What did Ocwen Financial Corporation announce on February 23, 2022?

On February 23, 2022, Ocwen Financial Corporation announced that its subsidiary, PHH Mortgage, received the Gold Award in the Freddie Mac Servicer Honors and Rewards Program.

What is the Freddie Mac Servicer Honors and Rewards Program?

The Freddie Mac Servicer Honors and Rewards Program recognizes mortgage servicers for superior servicing portfolio performance and outstanding customer service.

What does the Gold Award signify for PHH Mortgage?

The Gold Award signifies that PHH Mortgage is the top performer among servicers managing 200,000 or more Freddie Mac mortgages.

How does Freddie Mac evaluate servicer performance?

Freddie Mac evaluates servicer performance based on specific metrics, benchmarks, and requirements that assess servicing quality and customer service.

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United States of America
WEST PALM BEACH