Nu Holdings Ltd. Reports Fourth Quarter and Full Year 2022 Financial Results
Nu Holdings Ltd. (NYSE: NU) reported its Q4 and FY 2022 financial results, showcasing substantial growth across key metrics. The company achieved a net income of over
- Net income increased to $58 million in Q4’22.
- Total revenues reached $1.45 billion for Q4’22, with a 168% YoY increase.
- Customer base grew to 75 million, with 20.7 million added in 2022.
- Gross profit expanded 137% to $578.3 million, with a margin of 40%.
- Operating efficiency improved with an efficiency ratio of 47.4%.
- None.
SÃO PAULO--(BUSINESS WIRE)--
“Nu posted record results this quarter, with growth across all metrics and a meaningful increase in profits. Net Income grew to over
Q4’22 & Full Year´22 Results Snapshot
Below are Q4’22 and FY’22 performance highlights of
Operating Highlights:
-
Customer growth: Nu added 4.2 million customers in Q4’22 and 20.7 million in 2022, closing the year with a total of 74.6 million customers globally. This represents a
38% growth year-over-year (YoY), which solidifies Nu's position as Brazil’s fifth largest financial institution andLatin America's sixth largest, both by number of active customers. -
Engagement and activity rates: Monthly Average Revenue per Active Customer (ARPAC) increased to
, expanding$8.2 37% YoY on a FX neutral basis (FXN)1. This expansion is motivated by the increase of primary banking relationship with customers, the maturation of customers cohorts, and the rollout of new products that foster further cross-sell as well as growing transaction and purchase volumes (up-sell). Activity rate2 hit yet another historical mark at82% . Nu has become the primary banking relationship for over58% of the monthly active customers that have been with Nu for over a year. -
Low-cost operating platform: Consistently stable throughout the quarters, Monthly Average Cost to Serve Per Active Customer at year-end was at
, reflecting Nu’s focus on operating efficiency while delivering a sustained expansion of its ecosystem at scale. The company’s efficiency ratio, which reflects Nu’s operating leverage, has improved consistently throughout the past four consecutive quarters to reach an all-time low at$0.9 47.4% , already comparable with incumbent levels in the region and yet with far more potential as the company continues to expand with one of the lowest cost to acquire in the incumbent and fintech industry. -
Asset Quality: Remained within expectations with 15-90 NPL ratio dropping 50 points-base in Q4´22 to
3.7% , while 90+NPL reached5.2% . The improvement in early delinquency indicator is explained firstly by better credit performance from Nu’s loan portfolio in response to management actions adopted in Q2, and usual positive seasonality in Q4. Nu continues to outperform the industry on a like-for-like basis, across different income bands, and with an even more pronounced comparative advantage for the lower income bands.
Financial Highlights:
-
Net & Adjusted Income: Nu reported a Net Income of
for Q4´22, delivering its second consecutive quarter of profit, excluding the one-time non-cash effect of the CSA termination announced in$58 million November 2022 , which amounts to . Regarding Adjusted Net Income3 the company reported$355.6 million in Q4´22. In$133 million Brazil specifically, Net Income grew to in the last quarter with an annualized ROE of$138 million 35% , one of the highest in the industry. -
Revenue: Nu posted
in revenues for Q4’22 and$1.45 billion for FY´22, an all time record high with a$4.8 billion 168% annual expansion YoY FXN. This comes as a result of the compounding effect of customer growth and higher levels of customer monetization inBrazil , which alone responded for of 2022 total revenues.$4.5 billion -
Gross Profit: Nu’s Q4’22 gross profit expanded
137% to , while annual gross profit increased$578.3 million 126% YoY FX to a record of . Gross profit margin expanded significantly to$1.66 billion 40% for the quarter and35% for the year, reinforcing Nu’s operational leverage capacity, effectiveness in adequately pricing credit and adapting fundings costs according to macro circumstances. -
Capital: Nu strengthened its position as one of the best capitalized players in the region with its adjusted capital reaching
.$3.8 billion -
Liquidity: Nu maintains significant excess liquidity with a loan-to-deposit ratio of
25% . OnDecember 31st, 2022 , Nu had an interest-earning portfolio of , while total deposits were four times this amount at$4 billion .$15.8 billion
Business highlights:
-
Performance and Growth in
Brazil : With the consolidation of operations in the country,Brazil accounted for93% ( ) of total revenues in 2022, while Net Income grew to$4.5 billion , from a$185 million loss in 2021. Adjusted Net Income grew to$20 million , from$282 million in 2021. Nu ended 2022 as$50 million Brazil's fifth largest financial institution in numbers of active customers andLatin America's sixth largest one. In terms of total customers, Nu expanded its Brazilian customer base to 70.9 million, which represents44% of the country’s adult population. These results highlight not only the success achieved so far in the Brazilian market, but the potential lying ahead as the company continues to escalate its business and drive further client engagement. Credit card purchase volume increased54% for Q4’22 and73% for the Full Year YoY FXN, toUS and$ 23.8 billion , respectively. Nu holds$81.0 billion 12% of the local credit card market share in terms of purchase volume. -
International Expansion: In
Mexico , its second largest market, Nu’s customer base exceeded 3.2 million at the end of 2022, reporting a129% growth. As per the last available data fromAugust 2022 , Nu's market share in terms of new cards issued in the country approached29% , while share in terms of purchase volumes for credit cards already achieved5% . InColombia , Nu delivered its strongest growth in relative terms by reaching 565,000 customers and now accounting for38% of the new credit cards in the market, as per latest available information. -
Multi-Product Platform: Nu keeps delivering at launching and expanding its products portfolio with credit cards, NuAccounts and Personal loans reaching approximately 34 million, 54 million and 5 million active customers, respectively. NuInvest reached 7 million active customers, likely positioning itself as the largest digital investments platform in
Latin America . NuCripto grew to 1.3 million active customers since its full rollout inJuly 2022 , and the base of SMEs customers expanded79% YoY to 2.5 million at the end of 2022. Insurance ended 2022 with more than 962 thousand active policies.
Footnotes
1 FX neutral measures were calculated to present what such measures in preceding periods/years would have been had exchange rates remained stable from these preceding periods/years until the date of the Company’s more recent financial information.
2 Activity rate is defined as monthly active customers divided by the total number of customers as of a specific date.
3 Adjusted Net Income (Loss) is a non-IFRS measure calculated using Net Income adjusted for expenses related to Nu's share-based compensation as well as the tax effects related to these items, among others. For more information, please see “Non-IFRS Financial Measures and Reconciliations – Adjusted Net Income Reconciliation".
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Note on forward-looking statements and non-IFRS financial measures
This release speaks at the date hereof and the Company is under no obligation to update or keep current the information contained in this release. Any information expressed herein is subject to change without notice. Any market or other third-party data included in this release has been obtained by the Company from third party sources. While the Company has compiled and extracted the market data, it can provide no assurances of the accuracy and completeness of such information and takes no responsibility for such data.
This release contains forward-looking statements. All statements other than statements of historical fact contained in this release may be forward-looking statements and include, but are not limited to, statements regarding the Company’s intent, belief or current expectations. These forward-looking statements are subject to risks and uncertainties, and may include, among others, financial forecasts and estimates based on assumptions or statements regarding plans, objectives and expectations. Although the Company believes that these estimates and forward-looking statements are based upon reasonable assumptions, they are subject to several risks and uncertainties and are made in light of information currently available, and actual results may differ materially from those expressed or implied in the forward-looking statements due to various factors, including those risks and uncertainties included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our prospectus dated
The financial information in this document includes forecasts, projections and other predictive statements that represent the Company’s assumptions and expectations in light of currently available information. These forecasts, projections and other predictive statements are based on the Company’s expectations and are subject to variables and uncertainties. The Company’s actual performance results may differ. Consequently, no guarantee is presented or implied as to the accuracy of specific forecasts, projections or predictive statements contained herein, and undue reliance should not be placed on the forward-looking statements in this press release, which are inherently uncertain.
In addition to IFRS financials, this release includes certain summarized, non-audited or non-IFRS financial information. These summarized, non-audited or non-IFRS financial measures are in addition to, and not a substitute for or superior to, measures of financial performance prepared in accordance with IFRS. References in this presentation to “R$” refer to the Brazilian real, the official currency of
About Nu
Nu is one of the world’s largest digital financial services platforms, serving around 75 million customers across
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Investors Relations
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