/C O R R E C T I O N -- Whatfix/
Whatfix, a leading Digital Adoption Platform (DAP) provider, has announced its entry into the federal sector through a partnership with the US Army's PEO-Enterprise software division. The company will support the implementation of the Integrated Personnel and Pay System - Army (IPPS-A), a comprehensive HR and payroll system serving 1.1 million active, reserve, and National Guard members worldwide.
Working alongside Insight Public Sector, a division of Insight Enterprises (NASDAQ:NSIT), Whatfix will provide real-time, in-app guidance and workflow automation to enhance user adoption of IPPS-A. The system delivers three key capabilities: Total Force Visibility, Talent Management, and Auditability.
The partnership aims to address user proficiency challenges by providing intuitive, context-sensitive guidance in real-time. Whatfix's solution includes Product Analytics to analyze user behavior and create frictionless experiences. The company recently secured $125 million in Series E funding and has been recognized across industry reports by Gartner, Forrester, IDC, and Everest Group.
Whatfix, un fornitore leader di piattaforme per l'adozione digitale (DAP), ha annunciato il suo ingresso nel settore federale attraverso una partnership con la divisione software PEO-Enterprise dell'Esercito degli Stati Uniti. L'azienda supporterà l'implementazione del Integrated Personnel and Pay System - Army (IPPS-A), un sistema completo di gestione delle risorse umane e stipendi che serve 1,1 milioni di membri attivi, riservisti e della Guardia Nazionale in tutto il mondo.
Lavorando insieme a Insight Public Sector, una divisione di Insight Enterprises (NASDAQ:NSIT), Whatfix fornirà guida in tempo reale all'interno dell'app e automazione dei flussi di lavoro per migliorare l'adozione da parte degli utenti di IPPS-A. Il sistema offre tre capacità chiave: Visibilità Totale della Forza, Gestione dei Talenti e Auditabilità.
La partnership mira ad affrontare le sfide di competenza degli utenti fornendo una guida intuitiva e contestuale in tempo reale. La soluzione di Whatfix include Product Analytics per analizzare il comportamento degli utenti e creare esperienze senza attriti. L'azienda ha recentemente ottenuto 125 milioni di dollari in finanziamenti di Serie E ed è stata riconosciuta in diversi rapporti di settore da Gartner, Forrester, IDC e Everest Group.
Whatfix, un proveedor líder de plataformas de adopción digital (DAP), ha anunciado su entrada en el sector federal a través de una asociación con la división de software PEO-Enterprise del Ejército de EE. UU. La empresa apoyará la implementación del Integrated Personnel and Pay System - Army (IPPS-A), un sistema integral de recursos humanos y nómina que atiende a 1.1 millones de miembros activos, reservistas y de la Guardia Nacional en todo el mundo.
Trabajando junto a Insight Public Sector, una división de Insight Enterprises (NASDAQ:NSIT), Whatfix proporcionará orientación en tiempo real dentro de la aplicación y automatización de flujos de trabajo para mejorar la adopción del IPPS-A por parte de los usuarios. El sistema ofrece tres capacidades clave: Visibilidad Total de la Fuerza, Gestión del Talento y Auditabilidad.
La asociación tiene como objetivo abordar los desafíos de competencia de los usuarios al proporcionar orientación intuitiva y sensible al contexto en tiempo real. La solución de Whatfix incluye Product Analytics para analizar el comportamiento del usuario y crear experiencias sin fricciones. La empresa recientemente aseguró 125 millones de dólares en financiamiento de Serie E y ha sido reconocida en informes de la industria por Gartner, Forrester, IDC y Everest Group.
Whatfix는 디지털 채택 플랫폼(DAP) 분야의 선두주자로서 미국 육군의 PEO-Enterprise 소프트웨어 부서와의 파트너십을 통해 연방 부문에 진출한다고 발표했습니다. 이 회사는 전 세계 110만 명의 현역, 예비군 및 주 방위군 구성원을 위한 포괄적인 HR 및 급여 시스템인 Integrated Personnel and Pay System - Army (IPPS-A)의 구현을 지원할 것입니다.
Insight Public Sector와 협력하여, Insight Enterprises(NASDAQ:NSIT)의 한 부서인 Whatfix는 IPPS-A의 사용자 채택을 향상시키기 위해 실시간 앱 내 가이드와 워크플로 자동화를 제공할 것입니다. 이 시스템은 총력 가시성, 인재 관리 및 감사 가능성이라는 세 가지 주요 기능을 제공합니다.
이 파트너십은 실시간으로 직관적이고 맥락에 맞는 가이드를 제공하여 사용자 숙련도 문제를 해결하는 것을 목표로 합니다. Whatfix의 솔루션에는 사용자 행동을 분석하고 마찰 없는 경험을 창출하기 위한 제품 분석이 포함되어 있습니다. 이 회사는 최근 1억 2500만 달러의 시리즈 E 자금을 확보했으며 Gartner, Forrester, IDC 및 Everest Group의 산업 보고서에서 인정받았습니다.
Whatfix, un fournisseur leader de plateformes d'adoption numérique (DAP), a annoncé son entrée dans le secteur fédéral par le biais d'un partenariat avec la division logicielle PEO-Enterprise de l'Armée américaine. L'entreprise soutiendra la mise en œuvre du Integrated Personnel and Pay System - Army (IPPS-A), un système complet de gestion des ressources humaines et de paie qui sert 1,1 million de membres actifs, réservistes et de la Garde nationale dans le monde entier.
En collaboration avec Insight Public Sector, une division d'Insight Enterprises (NASDAQ:NSIT), Whatfix fournira des conseils en temps réel dans l'application et une automatisation des flux de travail pour améliorer l'adoption par les utilisateurs d'IPPS-A. Le système offre trois capacités clés : Visibilité Totale de la Force, Gestion des Talents et Auditabilité.
Le partenariat vise à relever les défis de compétence des utilisateurs en fournissant des conseils intuitifs et contextuels en temps réel. La solution de Whatfix comprend des analyses de produit pour analyser le comportement des utilisateurs et créer des expériences sans friction. L'entreprise a récemment sécurisé 125 millions de dollars lors d'un financement de série E et a été reconnue dans des rapports sectoriels par Gartner, Forrester, IDC et Everest Group.
Whatfix, ein führender Anbieter von Digital Adoption Platforms (DAP), hat seinen Eintritt in den Bundessektor durch eine Partnerschaft mit der Softwareabteilung PEO-Enterprise der US-Armee bekannt gegeben. Das Unternehmen wird die Implementierung des Integrated Personnel and Pay System - Army (IPPS-A) unterstützen, einem umfassenden HR- und Lohnsystem, das weltweit 1,1 Millionen aktive, reservierte und Nationalgardemitglieder bedient.
In Zusammenarbeit mit Insight Public Sector, einer Sparte von Insight Enterprises (NASDAQ:NSIT), wird Whatfix Echtzeit-Anleitungen und Workflow-Automatisierung bereitstellen, um die Benutzerakzeptanz von IPPS-A zu verbessern. Das System bietet drei wichtige Funktionen: Gesamteinsatzsichtbarkeit, Talentmanagement und Prüfungsfähigkeit.
Die Partnerschaft zielt darauf ab, Herausforderungen in der Benutzerkompetenz zu bewältigen, indem sie intuitive, kontextbezogene Anleitungen in Echtzeit bereitstellt. Die Lösung von Whatfix umfasst Produktanalysen, um das Benutzerverhalten zu analysieren und reibungslose Erfahrungen zu schaffen. Das Unternehmen hat kürzlich 125 Millionen Dollar in einer Serie-E-Finanzierungsrunde gesichert und wurde in Branchenberichten von Gartner, Forrester, IDC und Everest Group anerkannt.
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In the news release, Whatfix Enters Federal Sector, Empowering US Army PEO-Enterprise with AI-Powered Digital Adoption Solutions for the World's Largest Personnel & Pay System, issued 18-Mar-2025 by Whatfix over PR Newswire, we are advised by the company that the full application name referenced in the first paragraph, second sentence should read "Integrated Personnel and Pay System - Army (IPPS-A)" rather than "Integrated Personnel and Pay Record Solutions (IPPS-A)" as originally issued inadvertently. The complete, corrected release follows:
Whatfix Enters Federal Sector, Empowering US Army PEO-Enterprise with AI-Powered Digital Adoption Solutions for the World's Largest Personnel & Pay System
Digital Adoption Platform to support 1.1 million users of critical HR and payroll system
The collaboration marks a significant step in the digital transformation of the public sector systems, enhancing operational efficiency, and supporting mission-critical functions for the US Army globally. As federal agencies prioritize modernization and digital transformation, Whatfix's solutions help government organizations enhance efficiency, reduce costs, and improve mission functionality. By equipping personnel with seamless digital adoption solutions, Whatfix ensures they can fully leverage advanced systems like IPPS-A, maximizing productivity and operational readiness.
It also reinforces Whatfix's commitment to expanding in the public sector, solidifying its role as a trusted partner in transforming large-scale, mission-critical government systems with cutting-edge digital adoption solutions.
"We are honored to collaborate with the US Army IPPS-A in their pursuit of delivering next-generation digital services to those who serve," said Khadim Batti, CEO and co-founder of Whatfix. "With the introduction of the new pay module, Whatfix's Digital Adoption Platform (DAP) will support over 1.1 million active, reserve, and National Guard members worldwide, including 47,000 HR professionals, by transforming a vital HR and payroll system that affects lives daily. This partnership underscores Whatfix's capability to execute and secure mission-critical implementations in the most complex and high-stakes environments. By enhancing IPPS-A's accessibility and usability, Whatfix is not only elevating operational efficiency but also reinforcing trust and accuracy in data and payroll management, ensuring the Army's personnel receive the exceptional support they expect seamlessly and reliably."
The implementation addresses a key challenge faced by many large-scale IT systems, which is ensuring user proficiency and adoption. For IPPS-A, many support requests stem from users struggling to navigate the system seamlessly, rather than from technical issues with the platform itself. Whatfix's solution is designed to bridge this gap, providing intuitive, context-sensitive guidance to users in real-time, as they interact with the IPPS-A platform to reduce digital friction, minimize errors, and ultimately enhance the overall efficiency of Army human resource and pay processes.
IPPS-A chose Whatfix's Digital Adoption Platform to enhance its members' experience and enable them to use new IPPS-A capabilities effectively. This strategic partnership with Whatfix, the leading pure-play provider of digital adoption solutions, aligns with IPPS-A's commitment to stay ahead in modernizing its technology and improving member readiness. By leveraging Whatfix's innovative platform, IPPS-A will make complex technology more user-friendly, streamline processes, and ultimately enhance mission success. IPPS-A is excited to work with Whatfix to achieve these goals.
Whatfix is working with Insight Public Sector, a division of leading solutions integrator Insight Enterprises (NASDAQ:NSIT), which solves technology challenges by combining the right hardware, software, and services. The collaboration unites the proprietary technology, infrastructure, and subject matter expertise necessary to provide the Army's premier HR system with an integrated training solution.
Whatfix's contribution extends beyond traditional IT support, leveraging its expertise in digital adoption for Human Capital Management (HCM) software. For the US Army, the company's platform provides real-time, in-app guidance, automates workflows, and enhances HR process governance, ensuring seamless adoption of the IPPS-A system. With Product Analytics, the Army can capture and analyze HCM end-user behavior and adoption without engineering support, including user actions, attributes, event attributes, and auto-capture to create frictionless user experiences and workflows.
Established as a trusted leader in DAP, Whatfix is recognized across industry reports by Gartner, Forrester, IDC, and Everest Group. It was also the only DAP to be named a Customers' Choice in the 2024 Gartner® Peer Insights™ Voice of the Customer report and ranked as a leader for the second consecutive year in 2025. Its inclusion in the Deloitte Fast 500 list for four consecutive years as the highest-ranking DAP underscores its rapid growth and sustained impact in the industry.
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About Whatfix
Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix's product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing applications. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Schneider Electric, and UPS Supply Chain Solutions. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix. For more information, visit the Whatfix website.
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