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Norfolk Southern, BLET, and SMART-TD partner with FRA to launch groundbreaking C3RS pilot program

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Norfolk Southern Corporation (NYSE: NSC) has announced a joint participation in an FRA Confidential Close Call Reporting System (C3RS) pilot program with labor organizations and the Federal Railroad Administration (FRA) to enhance railroad safety. The one-year pilot program aims to collect currently unreported unsafe practices, behaviors, or situations, identify and implement corrective actions, and share general trends and statistics to enhance railroad safety. The program will provide covered employees with a confidential platform to report safety concerns without fear of discipline.
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The implementation of the Confidential Close Call Reporting System (C3RS) pilot program by Norfolk Southern Corporation (NSC) in collaboration with labor unions and the Federal Railroad Administration represents a significant step in the proactive management of workplace safety within the rail industry. This initiative is likely to have a material impact on the company's operational risk profile.

By encouraging employees to report safety concerns without fear of reprisal, NSC is likely to see an increase in reported incidents. However, this should not be viewed negatively, as it indicates a stronger safety culture and a move towards a more transparent and responsive safety management system. The data collected through this system can be instrumental in identifying patterns and potential hazards before they result in accidents or injuries, thus potentially reducing downtime and associated costs.

Furthermore, the collaboration with NASA for data de-identification and analysis adds an additional layer of credibility to the program. The involvement of an external and reputable agency ensures impartiality in data handling and may contribute to more effective safety interventions.

From an industry perspective, NSC's adoption of the C3RS pilot program could set a precedent for other Class I railroads. As safety is a critical concern in the transportation sector, initiatives that enhance safety standards can lead to competitive advantages. Improved safety records may not only reduce insurance and liability costs but also strengthen the company's reputation among customers and investors.

Participation in this pilot program could also be seen as a strategic move to align with regulatory bodies and labor organizations, potentially mitigating future regulatory risks and fostering stronger labor relations. This alignment can be critical for smooth operations and avoiding disruptions due to labor disputes, which can have a substantial impact on a company's performance and stock valuation.

For investors, NSC's commitment to safety through the C3RS pilot program is indicative of a forward-thinking management team focused on sustainable operations. The proactive approach to safety management can be appealing to socially responsible investors who prioritize corporate governance and ethical operations.

While the direct financial impact of the program may not be immediately quantifiable, the long-term benefits of reducing accident-related costs and improving the company's safety record could positively influence investor sentiment. Additionally, the transparency and collaboration demonstrated in this initiative may enhance investor confidence in the management's ability to handle operational challenges effectively.

Joint safety initiative provides employees confidential forum to report safety issues 

ATLANTA and INDEPENDENCE, Ohio, Jan. 29, 2024 /PRNewswire/ -- Norfolk Southern Corporation (NYSE: NSC), the Brotherhood of Locomotive Engineers and Trainmen (BLET), and the International Association of Sheet Metal, Air, Rail and Transportation Workers – Transportation Division (SMART-TD), in partnership with the Federal Railroad Administration (FRA), announced Monday their joint participation in an FRA Confidential Close Call Reporting System (C3RS) pilot program designed to enhance railroad safety.

"NS is proud to partner with our labor leaders and FRA to make another industry-leading advancement in safety," said Alan H. Shaw, Norfolk Southern President and CEO.  "We are committed to setting the gold standard for rail safety, and we are proud to be the first Class I railroad to deliver on our promise to co-develop and launch a C3RS program."

Under the one-year C3RS pilot, covered NS employees can report safety concerns with the certainty that such reports will not result in discipline. NASA will deidentify data and provide it for review by a joint committee of NS and labor representatives, who, with FRA's guidance, will identify and implement corrective actions to improve safety.

"It should be the goal of everyone who works in the railroad industry to continually improve safety," said BLET National President Eddie Hall. "Providing a confidential platform to report unsafe practices allows us to harness the power of every worker's voice. NS and its CEO, Alan Shaw, should be applauded for taking this step. I hope that this will become a model for other Class I freight railroads." Added Hall, "I also would like to commend the leadership shown by General Chairmen Scott Bunten, Dewayne Dehart, and Jerry Sturdivant who helped make this happen by negotiating on behalf of our NS members."

"This is huge step forward for the safety of our brothers and sisters at Norfolk Southern," said SMART-TD President Jeremy Ferguson. "SMART-TD has been a long-time champion of C3RS, and this new program will allow our members to speak up when they see unsafe conditions without fear of negative repercussions. I would like to thank General Chairmen James Ball, Joe Borders, Tommy Gholson, David Phillips, and Dan Weir for their unwavering commitment to bringing C3RS to their members."

Participation in this C3RS pilot underscores NS, BLET, and SMART-TD's shared belief that collaboration and transparency are foundational pillars of an effective safety program. Key goals of the C3RS pilot program include:

  • Collecting currently unreported unsafe practices, behaviors, or situations;
  • Identifying and implementing corrective actions; and
  • Sharing general trends and statistics to enhance railroad safety.

Throughout the program, FRA will provide oversight, guidance, and support to the parties as they analyze safety data and work to effect positive change.

"FRA's C3RS program provides a useful industry-wide platform to gather valuable insights from frontline railroad workers when they experience close calls – helping to uncover risks and providing opportunities for railroads and their workers to take actions to prevent serious safety incidents," said Amit Bose, FRA Administrator. "We appreciate BLET, NS, and SMART-TD's collaboration on this important partnership, and FRA remains committed to further expanding participation in the C3RS program to advance safety."

About Norfolk Southern
Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid approximately 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country's population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

About the BLET
The Brotherhood of Locomotive Engineers and Trainmen represents nearly 57,000 professional locomotive engineers and trainmen throughout the United States employed in both freight and passenger rail.  Founded in 1863, BLET is the oldest union in the United States. The BLET also is the founding member of the Rail Conference, International Brotherhood of Teamsters. For more information visit the union's website at www.BLET.org.

About SMART-TD
SMART Transportation Division is comprised of approximately 125,000 active and retired members who work in a variety of different crafts in the transportation industry. These crafts include employees on every Class I railroad, Amtrak, many shortline railroads, bus and mass transit employees and airport personnel. More information about the union is available at www.smart-union.org.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/norfolk-southern-blet-and-smart-td-partner-with-fra-to-launch-groundbreaking-c3rs-pilot-program-302047011.html

SOURCE Norfolk Southern Corporation

FAQ

What is the purpose of the FRA Confidential Close Call Reporting System (C3RS) pilot program announced by Norfolk Southern Corporation (NSC)?

The purpose of the C3RS pilot program is to enhance railroad safety by collecting currently unreported unsafe practices, behaviors, or situations, identifying and implementing corrective actions, and sharing general trends and statistics to enhance railroad safety.

Who are the key participants in the joint initiative for the FRA C3RS pilot program?

The key participants in the joint initiative are Norfolk Southern Corporation (NSC), the Brotherhood of Locomotive Engineers and Trainmen (BLET), the International Association of Sheet Metal, Air, Rail and Transportation Workers – Transportation Division (SMART-TD), and the Federal Railroad Administration (FRA).

What is the duration of the C3RS pilot program?

The C3RS pilot program is set to run for one year.

How will the C3RS pilot program benefit the employees of Norfolk Southern Corporation (NSC)?

The program will provide covered employees with a confidential platform to report safety concerns with the certainty that such reports will not result in discipline.

What is the role of the Federal Railroad Administration (FRA) in the C3RS pilot program?

The FRA will provide oversight, guidance, and support to the parties as they analyze safety data and work to effect positive change.

Norfolk Southern Corp.

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