NorthStar Gaming Enhances the Customer Experience with Strategic Product Innovations

Rhea-AI Summary

NorthStar Gaming Holdings Inc. (TSXV: BET) (OTCQB: NSBBF) has announced a series of enhancements to its NorthStar Bets online betting platform. The company's product innovation strategy focuses on being 'Incrementally Better' and 'Fundamentally Different'. Recent improvements include:

1. Strengthened Casino section with streamlined navigation and doubled game selection
2. NorthStar Elite Blackjack for VIP players
3. Sports Insights 2.0 with new features and improved user experience
4. Enhanced Sportsbook with dynamic navigation, personalized prop bets, and intelligent parlay suggestions

These innovations aim to differentiate NorthStar in the marketplace, simplify the customer experience, and reinforce its premium positioning. The company's 2024 strategy focuses on balancing incremental advancements with groundbreaking features to appeal to high-value customers and drive strong customer satisfaction and loyalty.

Positive

• Doubled casino game selection since the start of 2024
• Launched NorthStar Elite Blackjack for VIP players
• Introduced Sports Insights 2.0 with improved features and user experience
• Implemented AI-driven personalized prop bets in the Sportsbook
• Added intelligent parlay suggestions to enhance single bets

Negative

• None.

Company Embraces Vision of "Incrementally Better, Fundamentally Different"

Toronto, Ontario--(Newsfile Corp. - September 5, 2024) - NorthStar Gaming Holdings Inc. (TSXV: BET) (OTCQB: NSBBF) ("NorthStar" or the "Company") today announced a series of enhancements to its NorthStar Bets online betting platform. The latest product innovations are crafted to elevate and consistently surpass the expectations of NorthStar Bets customers, reinforcing the Company's position as the definitive premium choice in the gaming industry.

"We are excited to roll out a broad range of product enhancements to our customers," said Michael Moskowitz, Chair and CEO of NorthStar. "Innovation has always been a core value for NorthStar as we seek to maintain a best-of-breed platform that evolves alongside changing preferences and emerging technologies. We focus on upgrades that will differentiate us in the marketplace, simplify the customer experience, and reinforce our premium positioning."

NorthStar's product innovation strategy can be summarized by two complementary propositions. "Incrementally Better" refers to ongoing, often small-scale improvements aimed at optimizing such attributes as reliability, trust, speed, simplicity and performance. "Fundamentally Different" means targeting efforts on features or offerings that are highly valued, drive customer loyalty, and set NorthStar apart from competitors.

Product enhancements recently introduced by NorthStar include the following:

• Strengthened Casino section. A new streamlined navigation simplifies the user experience, while NorthStar's selection of games and titles has doubled since the start of 2024.

• NorthStar Elite Blackjack. A bespoke branded table crafted to exceed the exacting standards of VIP players, embodying the premium experience that defines NorthStar Bets.

• Sports Insights 2.0. Overhaul of industry-leading sports content vertical with new features, statistics, design and user experience, launched today on NorthStarBets.ca.

• Enhanced Sportsbook.

– Dynamic Navigation: The latest innovation introduces a feature that streamlines navigation, quickly guiding users to top sports and events, minimizing the steps required to place a bet.

– Personalized Prop Bets: An advanced AI-driven algorithm analyzes individual betting patterns to generate customized prop bets that are tailored to each customer's betting history.

– Intelligent Parlay Suggestions: This intuitive functionality also appears on the bet slip, where companion bets are offered to enhance single bets, enabling customers to effortlessly create logical parlays at the point of the bet decision.

"Today's announcement offers a preview of the innovation fueling our 2024 strategy. Our product team is executing an ambitious roadmap that balances incremental advancements with groundbreaking features, all meticulously crafted to elevate the attributes our customers value most-reliability, performance, and simplicity," said Dean MacNeil, VP of Product & Managed Services, NorthStar.

"As a premium brand, we strategically harness innovation to amplify our appeal to high-value customers, solidifying our distinct advantage in the industry. By consistently enhancing the customer experience, we reaffirm our commitment to delivering a premium service that drives strong customer satisfaction and earns their loyalty."

About NorthStar

NorthStar proudly owns and operates NorthStar Bets, a Canadian-born casino and sportsbook platform that delivers a premium, distinctly local gaming experience. Designed with high-stakes players in mind, NorthStar Bets Casino offers a curated selection of the most popular games, ensuring an elevated user experience. Our sportsbook stands out with its exclusive Sports Insights feature, seamlessly integrating betting guidance, stats, and scores, all tailored to meet the expectations of a premium audience.

As a Canadian company, NorthStar is uniquely positioned to cater to customers who seek a high-quality product and an exceptional level of personalized service, setting a new standard in the industry. NorthStar is committed to operating at the highest level of responsible gaming standards.

No stock exchange, securities commission or other regulatory authority has approved or disapproved the information contained herein. Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this press release.

Cautionary Note Regarding Forward-Looking Information and Statements

This communication contains "forward-looking information" within the meaning of applicable securities laws in Canada ("forward-looking statements"), including without limitation, statements with respect to the following: expected performance of the Company's business, timing and expected benefits of the introduction of product innovations, and future growth opportunities. The foregoing are provided for the purpose of presenting information about management's current expectations and plans relating to the future and allowing investors and others to get a better understanding of the Company's anticipated financial position, results of operations, and operating environment. Often, but not always, forward-looking statements can be identified by the use of words such as "plans", "expects", "is expected", "budget", "scheduled", "estimates", "continues", "forecasts", "projects", "predicts", "intends", "anticipates" or "believes", or variations of, or the negatives of, such words and phrases, or state that certain actions, events or results "may", "could", "would", "should", "might" or "will" be taken, occur or be achieved. This information involves known and unknown risks, uncertainties and other factors that may cause actual results or events to differ materially from those anticipated in such forward-looking statements. This forward-looking information is based on management's opinions, estimates and assumptions that, while considered by NorthStar to be appropriate and reasonable as of the date of this press release, are subject to known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, levels of activity, performance, or achievements to be materially different from those expressed or implied by such forward- looking information. Such factors include, among others, the following: risks related to the Company's business and financial position; risks associated with general economic conditions; adverse industry risks; future legislative and regulatory developments; the ability of the Company to implement its business strategies; and those factors discussed in greater detail under the "Risk Factors" section of the Company's most recent annual information form, which is available under NorthStar's profile on SEDAR+ at www.sedarplus.com. Many of these risks are beyond the Company's control.

If any of these risks or uncertainties materialize, or if the opinions, estimates or assumptions underlying the forward-looking information prove incorrect, actual results or future events might vary materially from those anticipated in the forward-looking statements. Although the Company has attempted to identify important risk factors that could cause actual results to differ materially from those contained in the forward-looking statements, there may be other risk factors not presently known to the Company or that the Company presently believes are not material that could also cause actual results or future events to differ materially from those expressed in such forward-looking statements. There can be no assurance that such information will prove to be accurate, as actual results and future events could differ materially from those anticipated in such information. No forward-looking statement is a guarantee of future results. Accordingly, you should not place undue reliance on forward-looking information, which speaks only as of the date made. The forward-looking information contained in this press release represents NorthStar's expectations as of the date specified herein, and are subject to change after such date. However, the Company disclaims any intention or obligation or undertaking to update or revise any forward-looking information whether as a result of new information, future events or otherwise, except as required under applicable securities laws.

All of the forward-looking information contained in this press release is expressly qualified by the foregoing cautionary statements.

For further information:

Company Contact:

Corey Goodman
Chief Development Officer
647-530-2387
investorrelations@northstargaming.ca

Investor Relations:
RB Milestone Group LLC (RBMG)
Northstar@rbmilestone.com

To view the source version of this press release, please visit https://www.newsfilecorp.com/release/222296

FAQ

What new features has NorthStar Gaming (NSBBF) added to its betting platform?

NorthStar Gaming has added several new features to its NorthStar Bets platform, including a strengthened Casino section with streamlined navigation, NorthStar Elite Blackjack for VIP players, Sports Insights 2.0 with improved content and user experience, and an enhanced Sportsbook with dynamic navigation, personalized prop bets, and intelligent parlay suggestions.

How has NorthStar Gaming (NSBBF) improved its casino game selection?

NorthStar Gaming has doubled its selection of casino games and titles since the start of 2024, offering a wider variety of options for its customers on the NorthStar Bets platform.

What is NorthStar Gaming's (NSBBF) product innovation strategy?

NorthStar Gaming's product innovation strategy is summarized by two complementary propositions: 'Incrementally Better,' which focuses on ongoing small-scale improvements, and 'Fundamentally Different,' which targets features that are highly valued, drive customer loyalty, and set NorthStar apart from competitors.

How is NorthStar Gaming (NSBBF) using AI in its betting platform?

NorthStar Gaming is using AI in its Sportsbook feature, where an advanced AI-driven algorithm analyzes individual betting patterns to generate customized prop bets tailored to each customer's betting history.