Signature Healthcare Elevates Patient Experience and Workforce Engagement Through Strategic Partnership With NRC Health
Signature Healthcare has partnered with NRC Health to enhance its healthcare network through human-centered solutions and data-driven insights. The collaboration aims to improve both patient experience and workforce engagement across Southeastern Massachusetts. Signature Healthcare, a not-for-profit integrated healthcare system, selected NRC Health for its innovative solutions and collaborative approach to healthcare experience management. The partnership focuses on implementing patient experience and employee engagement solutions, leveraging NRC Health's comprehensive platform and AI-powered technology to create deeper human connections in healthcare delivery.
Signature Healthcare ha collaborato con NRC Health per migliorare la sua rete sanitaria attraverso soluzioni centrate sull'umano e approfondimenti basati sui dati. La collaborazione mira a migliorare sia l'esperienza del paziente che il coinvolgimento del personale nel Sudest del Massachusetts. Signature Healthcare, un sistema sanitario integrato senza scopo di lucro, ha scelto NRC Health per le sue soluzioni innovative e il suo approccio collaborativo nella gestione dell'esperienza sanitaria. La partnership si concentra sull'implementazione di soluzioni per l'esperienza del paziente e il coinvolgimento dei dipendenti, sfruttando la piattaforma completa di NRC Health e la tecnologia alimentata dall'IA per creare connessioni umane più profonde nella fornitura dei servizi sanitari.
Signature Healthcare se ha asociado con NRC Health para mejorar su red de atención médica a través de soluciones centradas en la persona y conocimientos basados en datos. La colaboración busca mejorar tanto la experiencia del paciente como el compromiso de los empleados en el sureste de Massachusetts. Signature Healthcare, un sistema de salud integrado sin fines de lucro, eligió a NRC Health por sus soluciones innovadoras y su enfoque colaborativo en la gestión de la experiencia de atención médica. La asociación se centra en implementar soluciones para la experiencia del paciente y el compromiso de los empleados, aprovechando la plataforma integral de NRC Health y la tecnología impulsada por IA para crear conexiones humanas más profundas en la prestación de atención médica.
Signature Healthcare는 NRC Health와 협력하여 인간 중심의 솔루션과 데이터 기반 통찰력을 통해 의료 네트워크를 강화하고 있습니다. 이 협업은 매사추세츠 남동부 지역에서 환자 경험과 직원 참여를 모두 개선하는 것을 목표로 하고 있습니다. 비영리 통합 의료 시스템인 Signature Healthcare는 혁신적인 솔루션과 의료 경험 관리에 대한 협력적 접근 방식으로 NRC Health를 선택했습니다. 이 파트너십은 NRC Health의 종합 플랫폼과 AI 기반 기술을 활용하여 의료 제공에서 더 깊은 인간 관계를 창출하는 환자 경험 및 직원 참여 솔루션을 구현하는 데 중점을 두고 있습니다.
Signature Healthcare s'est associé à NRC Health pour renforcer son réseau de soins de santé grâce à des solutions centrées sur l'humain et des informations basées sur les données. Cette collaboration vise à améliorer à la fois l'expérience des patients et l'engagement des employés dans le sud-est du Massachusetts. Signature Healthcare, un système de santé intégré à but non lucratif, a sélectionné NRC Health pour ses solutions innovantes et son approche collaborative de la gestion de l'expérience de soins de santé. Le partenariat se concentre sur la mise en œuvre de solutions pour l'expérience des patients et l'engagement des employés, en tirant parti de la plateforme complète de NRC Health et de la technologie alimentée par l'IA pour créer des connexions humaines plus profondes dans la prestation des soins de santé.
Signature Healthcare hat sich mit NRC Health zusammengeschlossen, um sein Gesundheitsnetzwerk durch menschenzentrierte Lösungen und datengestützte Erkenntnisse zu verbessern. Die Zusammenarbeit zielt darauf ab, sowohl die Patientenerfahrung als auch das Engagement der Mitarbeiter im Südosten von Massachusetts zu verbessern. Signature Healthcare, ein gemeinnütziges integriertes Gesundheitsystem, wählte NRC Health wegen seiner innovativen Lösungen und des kollaborativen Ansatzes im Gesundheitsmanagement. Die Partnerschaft konzentriert sich auf die Implementierung von Lösungen zur Patientenerfahrung und Mitarbeiterengagement, wobei die umfassende Plattform und die KI-gestützte Technologie von NRC Health genutzt werden, um tiefere menschliche Verbindungen in der Gesundheitsversorgung zu schaffen.
- Strategic partnership to enhance healthcare delivery network
- Implementation of advanced AI-powered healthcare solutions
- Expansion of service capabilities in Southeastern Massachusetts
- None.
Insights
The partnership between NRC Health and Signature Healthcare represents a strategic expansion in NRC's market presence in the Southeastern Massachusetts region. While this deal adds a notable healthcare system to NRC's client portfolio, the financial terms and direct revenue impact remain undisclosed, limiting the ability to quantify its immediate effect on NRC's financials.
The collaboration focuses on implementing NRC's patient experience management and employee engagement solutions, which could strengthen NRC's recurring revenue stream. However, given NRC's
The integration of AI-powered solutions and data analytics tools suggests potential for long-term value creation through improved client retention and service expansion opportunities.
Signature Healthcare has selected NRC Health to enhance its network through human-centered healthcare solutions and next-generation, data-driven insights that deliver Human Understanding to its patients, employees, and communities. (Photo: Business Wire)
As a leading not-for-profit, integrated healthcare system, Signature Healthcare provides a wide range of services to patients of all ages throughout
“We are committed to not only enhancing patient safety and quality care but also empowering our workforce to thrive in a supportive and engaging environment,” said Melissa DeMayo, MSN, RN, LNC, Signature Healthcare’s Vice President and Quality & Chief Quality Officer. “Our collaboration with NRC Health has allowed us to redefine the patient experience through solutions that prioritize compassionate, relationship-based care.”
NRC Health, a nationally recognized leader in experience management, brings together its comprehensive platform and advanced technology and techniques to drive the most human healthcare experiences. Its patient experience and employee engagement solutions and next-gen AI-powered product suite support leading hospitals and health systems in actively creating deeper human connections.
“Collaboration is key to transforming healthcare experiences,” said NRC Health’s Chief Experience Officer, Jennifer Baron. “At NRC Health, we believe that by joining forces with healthcare organizations like Signature Healthcare and delivering innovative solutions, we can create environments where both patients and staff thrive. This partnership with Signature Healthcare has already led to impressive strides. We look forward to continued success and meaningful connections that enhance quality care.”
About Signature Healthcare
Signature Healthcare is a leading healthcare organization based in
About NRC Health
For more than 40 years, NRC Health (NASDAQ: NRC) has led the charge to humanize healthcare and support organizations in their understanding of each unique individual.
NRC Health’s commitment to Human Understanding helps leading healthcare systems get to know each person they serve not as point-in-time insights, but in the context of an ongoing relationship. Guided by its uniquely empathic heritage, patient-focused approach, unmatched market research, and emphasis on consumer preferences, NRC Health is transforming the healthcare experience, creating strong outcomes for patients and entire healthcare systems.
NRC Health received the 2023 Best in KLAS Award for Patient Experience Improvement. The recognition affirms NRC Health’s success in helping health systems nationwide transform the healthcare industry with a human-first approach.
For more information, email info@nrchealth.com or visit www.nrchealth.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20241120338139/en/
Claudia Witczak
cwitczak@bpdhealthcare.com
239-776-0174
Source: NRC Health
FAQ
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