NRC Health Partners with UC Health to Enhance Healthcare Consumer Experience

LINCOLN, Neb.--(BUSINESS WIRE)-- NRC Health is proud to partner with UC Health, a relationship designed to support the evolving needs of the patients, consumers, and broader communities UC Health serves.

NRC Health is proud to partner with UC Health, a relationship designed to support the evolving needs of the patients, consumers, and broader communities UC Health serves. UC Health will leverage NRC Health’s innovative and trusted Market Insights and Community Insights solutions to truly understand the unique needs, behaviors, and preferences of consumers in today’s complex healthcare landscape. (Photo: Business Wire)

UC Health will leverage NRC Health’s innovative and trusted Market Insights and Community Insights solutions to truly understand the unique needs, behaviors, and preferences of consumers in today’s complex healthcare landscape.

UC Health is a nationally recognized academic health system serving Greater Cincinnati and Northern Kentucky. The health system is dedicated to advancing medicine and improving the health of all people by fostering groundbreaking medical research and education. The health system’s expert teams combine cutting-edge research with compassionate care, offering patients advanced treatment options for complex medical conditions.

“UC Health is an esteemed organization that shares our vision of building greater Human Understanding across the healthcare journey,” said Helen Hrdy, Chief Operating Officer at NRC Health. “Our solutions bring unrivaled market intelligence to the heart of every business decision. We are eager to see UC Health leverage these insights to further its mission.”

NRC Health’s Market Experience and Consumer Experience solutions are designed to equip healthcare organizations like UC Health with comprehensive data to inform business decisions, build long-term loyalty, and foster trust among healthcare consumers.

Market Insights

Market Insights harnesses the power of more than 300,000 consumer voices annually to measure, track, and assess what matters using over 200 unique metrics in hundreds of U.S. markets. Used by leading hospitals and health systems across the country, Market Insights provides access to the richest syndicated data collection in the healthcare industry, a proprietary report-generating interface, and the opportunity for tailored research solutions to help answer specific business questions.

Community Insights

Community Insights delivers actionable insights to inform pressing healthcare business challenges and identify consumer behaviors, needs, expectations, and experiences. NRC Health has supported more than 200 diverse health systems in getting the insights and voices they need to support a variety of strategic and operational business challenges facing healthcare leaders.

About NRC Health

NRC Health has received the 2025 Best in KLAS Award for Healthcare Experience Management. This recognition independently validates NRC Health’s relentless pursuit of excellence in healthcare through innovation and deep partnerships, bringing together its comprehensive experience management platform, advanced technology, and proven techniques to drive the most human healthcare experiences.

For more than 40 years, NRC Health (NASDAQ: NRC) has led the charge to humanize healthcare and support organizations in their understanding of each unique individual. NRC Health’s commitment to Human Understanding helps leading healthcare systems get to know the patients, consumers, employees, and communities they serve on a human level. Guided by its uniquely empathic heritage, human-centered approach, unmatched market research, and emphasis on consumer preferences, NRC Health is transforming the healthcare experience, creating strong outcomes across the healthcare journey. For more information, email info@nrchealth.com or visit www.nrchealth.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250211543226/en/

marketing@nrchealth.com

Source: NRC Health

FAQ

What solutions will UC Health implement from NRC Health's partnership?

UC Health will implement NRC Health's Market Insights and Community Insights solutions to understand consumer needs and preferences in healthcare.

How many consumer voices does NRC Health's Market Insights solution analyze annually?

NRC Health's Market Insights solution analyzes over 300,000 consumer voices annually across U.S. markets.

How many health systems has NRC Health supported with Community Insights?

NRC Health has supported more than 200 diverse health systems with their Community Insights solution.

What geographical area will benefit from the NRC Health and UC Health partnership?

The partnership will benefit the Greater Cincinnati and Northern Kentucky regions where UC Health operates.