NRC Health Partners with UC Health to Enhance Healthcare Consumer Experience
NRC Health has announced a new partnership with UC Health, a nationally recognized academic health system serving Greater Cincinnati and Northern Kentucky. UC Health will implement NRC Health's Market Insights and Community Insights solutions to better understand consumer needs and preferences in healthcare.
The Market Insights solution collects data from over 300,000 consumer voices annually, measuring more than 200 unique metrics across U.S. markets. Community Insights provides actionable data to address healthcare business challenges and has supported over 200 health systems. Both solutions aim to help healthcare organizations make informed business decisions and build consumer trust.
UC Health, known for combining medical research with patient care, will use these solutions to advance their mission of improving healthcare delivery and patient outcomes in their service areas.
NRC Health ha annunciato una nuova partnership con UC Health, un sistema sanitario accademico di riconosciuto valore nazionale che serve la Grande Cincinnati e il Kentucky Settentrionale. UC Health implementerà le soluzioni Market Insights e Community Insights di NRC Health per comprendere meglio le esigenze e le preferenze dei consumatori nel settore sanitario.
La soluzione Market Insights raccoglie dati da oltre 300.000 voci di consumatori ogni anno, misurando più di 200 metriche uniche sui mercati statunitensi. Community Insights fornisce dati utili per affrontare le sfide aziendali nel settore sanitario e ha supportato oltre 200 sistemi sanitari. Entrambe le soluzioni mirano ad aiutare le organizzazioni sanitarie a prendere decisioni aziendali informate e a costruire fiducia tra i consumatori.
UC Health, nota per combinare ricerca medica con assistenza ai pazienti, utilizzerà queste soluzioni per avanzare nella loro missione di migliorare la qualità della consegna dei servizi sanitari e i risultati per i pazienti nelle loro aree di servizio.
NRC Health ha anunciado una nueva asociación con UC Health, un sistema de salud académico de reconocido prestigio nacional que atiende la Gran Cincinnati y el Norte de Kentucky. UC Health implementará las soluciones Market Insights y Community Insights de NRC Health para comprender mejor las necesidades y preferencias de los consumidores en el sector de la salud.
La solución Market Insights recopila datos de más de 300,000 voces de consumidores anualmente, midiendo más de 200 métricas únicas en los mercados de EE. UU. Community Insights proporciona datos prácticos para abordar los desafíos comerciales en el sector salud y ha apoyado a más de 200 sistemas de salud. Ambas soluciones tienen como objetivo ayudar a las organizaciones de salud a tomar decisiones comerciales informadas y generar confianza en los consumidores.
UC Health, conocida por combinar la investigación médica con la atención al paciente, utilizará estas soluciones para avanzar en su misión de mejorar la prestación de servicios de salud y los resultados para los pacientes en sus áreas de servicio.
NRC Health는 그레이터 신시내티 및 노던 켄터키를 обслуж하는 국가적으로 인정받는 학술 보건 시스템인 UC Health와 새로운 파트너십을 발표했습니다. UC Health는 NRC Health의 Market Insights 및 Community Insights 솔루션을 구현하여 의료 분야에서 소비자의 요구와 선호도를 더 잘 이해할 것입니다.
Market Insights 솔루션은 매년 300,000명 이상의 소비자 목소리로부터 데이터를 수집하며, 미국 시장에서 200개 이상의 고유 지표를 측정합니다. Community Insights는 의료 비즈니스 문제를 해결하기 위한 실행 가능한 데이터를 제공하며, 200개 이상의 건강 시스템을 지원했습니다. 두 솔루션은 의료 조직이 정보에 기반한 비즈니스 결정을 내리고 소비자 신뢰를 구축하는 데 도움을 주는 것을 목표로 합니다.
의료 연구와 환자 치료를 결합하는 것으로 알려진 UC Health는 이러한 솔루션을 사용하여 자신의 서비스 지역에서 의료 제공 및 환자 결과를 개선하려는 사명을 발전시킬 것입니다.
NRC Health a annoncé un nouveau partenariat avec UC Health, un système de santé académique de renommée nationale qui sert la Grande Cincinnati et le Kentucky du Nord. UC Health mettra en œuvre les solutions Market Insights et Community Insights de NRC Health pour mieux comprendre les besoins et les préférences des consommateurs dans le secteur de la santé.
La solution Market Insights recueille des données provenant de plus de 300 000 voix de consommateurs chaque année, mesurant plus de 200 indicateurs uniques sur les marchés américains. Community Insights fournit des données exploitables pour relever les défis commerciaux dans le secteur de la santé et a soutenu plus de 200 systèmes de santé. Les deux solutions visent à aider les organisations de santé à prendre des décisions commerciales éclairées et à bâtir la confiance des consommateurs.
UC Health, connue pour allier recherche médicale et soins aux patients, utilisera ces solutions pour faire avancer sa mission d'améliorer la prestation des soins de santé et les résultats pour les patients dans ses zones de service.
NRC Health hat eine neue Partnerschaft mit UC Health bekannt gegeben, einem national anerkannten akademischen Gesundheitssystem, das die Region Greater Cincinnati und Northern Kentucky bedient. UC Health wird die Lösungen Market Insights und Community Insights von NRC Health implementieren, um die Bedürfnisse und Präferenzen der Verbraucher im Gesundheitswesen besser zu verstehen.
Die Market Insights-Lösung sammelt jährlich Daten von über 300.000 Verbraucherstimmen und misst mehr als 200 einzigartige Metriken in den US-Märkten. Community Insights bietet umsetzbare Daten zur Bewältigung geschäftlicher Herausforderungen im Gesundheitswesen und hat über 200 Gesundheitssysteme unterstützt. Beide Lösungen zielen darauf ab, Gesundheitsorganisationen zu helfen, informierte Geschäftsentscheidungen zu treffen und das Vertrauen der Verbraucher zu gewinnen.
UC Health, bekannt für die Kombination von medizinischer Forschung und Patientenversorgung, wird diese Lösungen nutzen, um ihre Mission voranzutreiben, die Gesundheitsversorgung und Patientenergebnisse in ihren Dienstgebieten zu verbessern.
- Partnership with major academic health system UC Health expands market presence
- Market Insights solution reaches 300,000 consumer voices annually
- Established track record with over 200 health systems using Community Insights
- None.
Insights
The strategic partnership between NRC Health and UC Health marks a significant development in the healthcare analytics sector, with potentially positive implications for NRC Health's market position and revenue growth. The collaboration leverages NRC Health's extensive database of over 300,000 consumer voices and 200+ unique metrics across U.S. markets, positioning the company to capture a larger share of the rapidly growing healthcare analytics market.
This partnership is particularly noteworthy as UC Health represents a prestigious academic health system in the Greater Cincinnati and Northern Kentucky regions. The implementation of both Market Insights and Community Insights solutions suggests a comprehensive deployment that could serve as a valuable reference case for NRC Health's business development efforts with other major health systems.
From a business perspective, this partnership offers several strategic advantages:
- Recurring Revenue Potential: The nature of these analytics solutions typically involves long-term subscriptions, contributing to stable revenue streams
- Market Validation: UC Health's adoption of both major solutions validates NRC Health's product offerings in the competitive healthcare analytics market
- Scalability Demonstration: Success with a major academic health system proves the solutions' capability to handle complex healthcare environments
The timing of this partnership is strategic, as healthcare systems increasingly prioritize data-driven decision-making and patient experience optimization. This trend aligns with the broader digital transformation in healthcare, where organizations are seeking sophisticated analytics tools to understand and adapt to changing consumer behaviors and preferences.

NRC Health is proud to partner with UC Health, a relationship designed to support the evolving needs of the patients, consumers, and broader communities UC Health serves. UC Health will leverage NRC Health’s innovative and trusted Market Insights and Community Insights solutions to truly understand the unique needs, behaviors, and preferences of consumers in today’s complex healthcare landscape. (Photo: Business Wire)
UC Health will leverage NRC Health’s innovative and trusted Market Insights and Community Insights solutions to truly understand the unique needs, behaviors, and preferences of consumers in today’s complex healthcare landscape.
UC Health is a nationally recognized academic health system serving
“UC Health is an esteemed organization that shares our vision of building greater Human Understanding across the healthcare journey,” said Helen Hrdy, Chief Operating Officer at NRC Health. “Our solutions bring unrivaled market intelligence to the heart of every business decision. We are eager to see UC Health leverage these insights to further its mission.”
NRC Health’s Market Experience and Consumer Experience solutions are designed to equip healthcare organizations like UC Health with comprehensive data to inform business decisions, build long-term loyalty, and foster trust among healthcare consumers.
Market Insights
Market Insights harnesses the power of more than 300,000 consumer voices annually to measure, track, and assess what matters using over 200 unique metrics in hundreds of
Community Insights
Community Insights delivers actionable insights to inform pressing healthcare business challenges and identify consumer behaviors, needs, expectations, and experiences. NRC Health has supported more than 200 diverse health systems in getting the insights and voices they need to support a variety of strategic and operational business challenges facing healthcare leaders.
About NRC Health
NRC Health has received the 2025 Best in KLAS Award for Healthcare Experience Management. This recognition independently validates NRC Health’s relentless pursuit of excellence in healthcare through innovation and deep partnerships, bringing together its comprehensive experience management platform, advanced technology, and proven techniques to drive the most human healthcare experiences.
For more than 40 years, NRC Health (NASDAQ: NRC) has led the charge to humanize healthcare and support organizations in their understanding of each unique individual. NRC Health’s commitment to Human Understanding helps leading healthcare systems get to know the patients, consumers, employees, and communities they serve on a human level. Guided by its uniquely empathic heritage, human-centered approach, unmatched market research, and emphasis on consumer preferences, NRC Health is transforming the healthcare experience, creating strong outcomes across the healthcare journey. For more information, email info@nrchealth.com or visit www.nrchealth.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250211543226/en/
Source: NRC Health
FAQ
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