ServiceNow to Make Strategic Growth Investment in Leading Telecommunications Services Partner Prodapt
ServiceNow (NYSE: NOW) has announced a strategic investment in Prodapt, a leading provider of digital and network services for the telecom and technology industries. This marks ServiceNow's first Ecosystem Ventures investment targeting the telco industry segment. The partnership aims to:
1. Expand business transformation using the Now Platform
2. Develop new AI-enabled solutions for the Telecom & Technology industry
3. Enhance industry-specific go-to-market capabilities
4. Increase the number of certified ServiceNow experts
Prodapt plans to increase its certified ServiceNow professionals by 400% in the next four years, reaching over 1,500 full-time employees globally. The collaboration will also establish a new ServiceNow AI Center of Excellence, focusing initially on the U.S. and European markets.
ServiceNow (NYSE: NOW) ha annunciato un investimento strategico in Prodapt, un fornitore leader di servizi digitali e di rete per le industrie delle telecomunicazioni e della tecnologia. Questo segna il primo investimento di Ecosystem Ventures di ServiceNow rivolto al segmento dell'industria telco. La partnership mira a:
1. Espandere la trasformazione aziendale utilizzando la Now Platform
2. Sviluppare nuove soluzioni abilitate dall'IA per le industrie delle Telecomunicazioni e della Tecnologia
3. Migliorare le capacità specifiche del mercato per il settore
4. Aumentare il numero di esperti certificati di ServiceNow
Prodapt prevede di aumentare i propri professionisti certificati di ServiceNow del 400% nei prossimi quattro anni, raggiungendo oltre 1.500 dipendenti a tempo pieno a livello globale. La collaborazione creerà anche un nuovo Centro di Eccellenza per l'IA di ServiceNow, focalizzandosi inizialmente sui mercati statunitensi e europei.
ServiceNow (NYSE: NOW) ha anunciado una inversión estratégica en Prodapt, un proveedor líder de servicios digitales y de red para las industrias de telecomunicaciones y tecnología. Esto marca la primera inversión de Ecosystem Ventures de ServiceNow dirigida al segmento de la industria telco. La asociación tiene como objetivo:
1. Ampliar la transformación empresarial utilizando la Now Platform
2. Desarrollar nuevas soluciones habilitadas por IA para la industria de Telecomunicaciones y Tecnología
3. Mejorar las capacidades específicas del mercado de la industria
4. Aumentar el número de expertos certificados en ServiceNow
Prodapt planea aumentar sus profesionales certificados en ServiceNow en un 400% en los próximos cuatro años, alcanzando más de 1,500 empleados a tiempo completo a nivel mundial. La colaboración también establecerá un nuevo Centro de Excelencia en IA de ServiceNow, enfocado inicialmente en los mercados de EE. UU. y Europa.
ServiceNow (NYSE: NOW)는 통신 및 기술 산업을 위한 디지털 및 네트워크 서비스의 선두 공급업체인 Prodapt에 전략적 투자를 발표했습니다. 이는 ServiceNow의 첫 번째 에코시스템 벤처 투자가 통신 산업을 겨냥한 것입니다. 파트너십의 목표는 다음과 같습니다:
1. Now 플랫폼을 사용하여 비즈니스 혁신 확대
2. 통신 및 기술 산업을 위한 새로운 AI 기반 솔루션 개발
3. 산업별 시장 진출 능력 향상
4. 인증된 ServiceNow 전문가 수 증가
Prodapt는 향후 4년간 인증된 ServiceNow 전문가를 400% 증가시켜 전 세계적으로 1,500명 이상의 정규직을 달성할 계획입니다. 이 협업은 또한 미국 및 유럽 시장을 초기에 중점적으로 다루는 새로운 ServiceNow AI 우수 센터를 설립할 것입니다.
ServiceNow (NYSE: NOW) a annoncé un investissement stratégique dans Prodapt, un fournisseur leader de services numériques et réseau pour les industries des télécommunications et de la technologie. Cela marque le premier investissement d'Ecosystem Ventures de ServiceNow ciblant le segment de l'industrie des télécommunications. Le partenariat vise à :
1. Étendre la transformation des affaires en utilisant la Now Platform
2. Développer de nouvelles solutions alimentées par l'IA pour l'industrie des télécommunications et de la technologie
3. Améliorer les capacités spécifiques au marché de l'industrie
4. Augmenter le nombre d'experts certifiés ServiceNow
Prodapt prévoit d'augmenter ses professionnels certifiés ServiceNow de 400 % au cours des quatre prochaines années, atteignant plus de 1 500 employés à temps plein dans le monde. La collaboration établira également un nouveau Centre d'Excellence en IA de ServiceNow, se concentrant initialement sur les marchés américain et européen.
ServiceNow (NYSE: NOW) hat eine strategische Investition in Prodapt angekündigt, einen führenden Anbieter von digitalen und Netzwerkdiensten für die Telekommunikations- und Technologiebranchen. Dies stellt die erste Investition von Ecosystem Ventures von ServiceNow dar, die auf den Telco-Sektor abzielt. Die Partnerschaft verfolgt folgende Ziele:
1. Ausweitung der Geschäftstransformation mit der Now-Plattform
2. Entwicklung neuer KI-gestützter Lösungen für die Telekommunikations- und Technologiebranche
3. Verbesserung der branchenspezifischen Marktfähigkeiten
4. Erhöhung der Anzahl der zertifizierten ServiceNow-Experten
Prodapt plant, die Zahl seiner zertifizierten ServiceNow-Fachleute in den nächsten vier Jahren um 400 % zu steigern und weltweit über 1.500 Vollzeitmitarbeiter zu erreichen. Die Zusammenarbeit wird außerdem ein neues ServiceNow AI Center of Excellence etablieren, das zunächst auf die Märkte in den USA und Europa fokussiert sein wird.
- Strategic investment in Prodapt to expand ServiceNow's presence in the telco industry
- Development of new AI-enabled solutions for the Telecom & Technology industry
- Establishment of a ServiceNow AI Center of Excellence
- Prodapt aims to increase certified ServiceNow professionals by 400% in 4 years
- Launch of TechCo Toolkit integration for Communications Service Providers
- None.
Insights
ServiceNow's strategic investment in Prodapt marks a significant move in the telecom industry's digital transformation landscape. This partnership aims to leverage AI-enabled solutions and expand the Now Platform's reach, potentially boosting ServiceNow's market share in the telecom sector.
The investment aligns with IDC's finding that
Prodapt's commitment to increasing its ServiceNow-certified professionals by
While specific financial terms weren't disclosed, this investment could yield significant returns if it successfully accelerates the development and adoption of AI solutions in the telecom industry. Investors should monitor future earnings reports for indicators of growth in ServiceNow's telecom sector revenue and overall ecosystem expansion.
ServiceNow's investment in Prodapt represents a strategic move to strengthen its position in the telecommunications industry's digital transformation journey. By partnering with a telecom-focused services provider, ServiceNow is addressing the industry's shift from legacy systems to AI-driven automated platforms.
The creation of a ServiceNow AI Center of Excellence is particularly noteworthy. This initiative could accelerate the development of industry-specific AI solutions, potentially giving ServiceNow a competitive edge in the telecom sector. The TechCo Toolkit, already available in the ServiceNow Store, demonstrates the tangible outcomes of this partnership, offering practical solutions for Communications Service Providers (CSPs).
Prodapt's plan to embed Rise Up with ServiceNow's curriculum within Prodapt University is a forward-thinking approach to address the skills gap in the industry. By aiming to increase ServiceNow-certified professionals to over 1,500, this initiative could significantly expand the ecosystem of skilled implementers, potentially driving faster adoption and more successful deployments of ServiceNow's platform in the telecom sector.
This investment aligns with the broader trend of AI integration in telecom operations, positioning ServiceNow to capitalize on the industry's digital transformation needs. Investors should watch for the development of new AI-enabled solutions and their adoption rates among telecom clients as indicators of this partnership's success.
First ServiceNow telco-focused Ecosystem Ventures investment will help further digital business transformation through AI-enabled solutions, enhanced go-to-market capabilities, and Now Platform skills expansion
ServiceNow to make strategic growth investment in leading telecommunications services partner Prodapt (Graphic: Business Wire)
As enterprises around the world seek game changing pathways to increase growth and productivity, they are also looking to eliminate tech debt, consolidate system sprawl, and capitalize on the considerable opportunity with GenAI, especially in the telco industry. According to IDC,
“Prodapt’s stellar reputation in the telco space and their proficiency with ServiceNow are a winning combination for customers seeking to accelerate their business transformation journeys,” said David Parsons, senior vice president of Ecosystem Ventures at ServiceNow. “Given the tremendous demand for ServiceNow expertise in various industry segments, our Ecosystem Ventures investments align to our corporate RiseUp objectives, enabling us to accelerate partners’ capability development to help get customers to value, faster. Our partnership with Prodapt does just that, by bringing the transformative power of AI to companies seeking competitive differentiation and advantage in today’s evolving market.”
“This investment is a strong testimony to Prodapt’s deep commitment to modernizing the Telecom Industry’s process and technology stack with an AI-first playbook and a strong focus on leading the Telco to TechCo transformation journey,” said Manish Vyas, Executive Director & Board Member, Prodapt. “By combining Prodapt's deep domain expertise and accelerators with ServiceNow's leading AI platform, we will co-create & deliver innovative AI-led next-generation customer experiences and operational efficiencies.”
To meet its goal of ensuring that more than
As an established ServiceNow partner since 2022, Prodapt has already combined its industry offerings with the Now Platform to launch integrations including the TechCo Toolkit, which helps Communications Service Providers (CSPs) accelerate service activation, automate manual work, and use AI capabilities for business operations. The toolkit is now available in the ServiceNow Store.
ServiceNow Ecosystem Ventures is investing in Prodapt in support of the program’s goal to accelerate growth in services partners focused on targeted c-suite buyer personas, market segments and key industries. Recent investments include Plat4mation in
About ServiceNow
ServiceNow (NYSE: NOW) is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes. For more information, visit: www.servicenow.com.
© 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in
About Prodapt
Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across
Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical. We design, configure, and operate solutions across their digital landscape, network infrastructure, and business operations – and craft experiences that delight their customers.
Today, our clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world. Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more.
A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts in 30+ countries across
Visit www.prodapt.com for more information. Follow us on LinkedIn.
1 IDC, 2023 Telecommunications Service Provider Transformation Plans and Strategies Survey Highlights, Doc# US49352223, May 2023
View source version on businesswire.com: https://www.businesswire.com/news/home/20240724964825/en/
ServiceNow
Lindsay Capurro
503-551-2655
Press@servicenow.com
Prodapt
Sangeetha Mohan
Sangeetha.Mohan@prodapt.com
Source: ServiceNow, Inc.
FAQ
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