NICE Actimize X-Sight ActOne Platform Redefines Financial Crime Investigations with Agentic AI
NICE Actimize (NASDAQ: NICE) has unveiled the next generation of X-Sight ActOne, featuring new Agentic AI capabilities designed to transform fraud and financial crime prevention programs. The platform integrates advanced Machine Learning, Natural Language Processing, and Generative AI to automate financial crime prevention workflows.
The enhanced platform's InvestigateAI component demonstrates a 50% reduction in investigation time by understanding institutional policies, recognizing investigation context, and determining relevant data sources. Key features include autonomous investigation planning, real-time data integration, and continuous learning capabilities.
The system maintains transparency through explainable AI insights and actions, ensuring confidence for analysts and auditors. It leverages access to billions of daily financial transactions and global insights on confirmed fraud, money laundering, and trading misconduct, while maintaining compliance with data privacy regulations through robust security measures.
NICE Actimize (NASDAQ: NICE) ha presentato la prossima generazione di X-Sight ActOne, caratterizzata da nuove capacità di intelligenza artificiale agentica progettate per trasformare i programmi di prevenzione delle frodi e dei crimini finanziari. La piattaforma integra avanzate tecnologie di Machine Learning, elaborazione del linguaggio naturale e intelligenza artificiale generativa per automatizzare i flussi di lavoro nella prevenzione dei crimini finanziari.
Il componente potenziato della piattaforma, InvestigateAI, dimostra una riduzione del 50% del tempo di indagine comprendendo le politiche istituzionali, riconoscendo il contesto dell'indagine e determinando le fonti di dati rilevanti. Le caratteristiche principali includono la pianificazione autonoma delle indagini, l'integrazione dei dati in tempo reale e le capacità di apprendimento continuo.
Il sistema mantiene la trasparenza attraverso intuizioni e azioni di intelligenza artificiale spiegabile, garantendo fiducia per gli analisti e gli auditor. Sfrutta l'accesso a miliardi di transazioni finanziarie quotidiane e a informazioni globali su frodi confermate, riciclaggio di denaro e comportamenti scorretti nel trading, mantenendo la conformità con le normative sulla privacy dei dati attraverso robuste misure di sicurezza.
NICE Actimize (NASDAQ: NICE) ha presentado la próxima generación de X-Sight ActOne, que cuenta con nuevas capacidades de inteligencia artificial agentiva diseñadas para transformar los programas de prevención de fraudes y delitos financieros. La plataforma integra avanzadas tecnologías de aprendizaje automático, procesamiento de lenguaje natural e inteligencia artificial generativa para automatizar los flujos de trabajo en la prevención de delitos financieros.
El componente mejorado de la plataforma, InvestigateAI, muestra una reducción del 50% en el tiempo de investigación al comprender las políticas institucionales, reconocer el contexto de la investigación y determinar las fuentes de datos relevantes. Las características clave incluyen la planificación autónoma de investigaciones, la integración de datos en tiempo real y capacidades de aprendizaje continuo.
El sistema mantiene la transparencia a través de percepciones y acciones de inteligencia artificial explicable, asegurando confianza para analistas y auditores. Aprovecha el acceso a miles de millones de transacciones financieras diarias y a información global sobre fraudes confirmados, lavado de dinero y conductas indebidas en el comercio, mientras mantiene el cumplimiento de las regulaciones de privacidad de datos mediante robustas medidas de seguridad.
NICE Actimize (NASDAQ: NICE)는 사기 및 금융 범죄 예방 프로그램을 혁신하기 위해 설계된 새로운 에이전틱 AI 기능을 갖춘 X-Sight ActOne의 차세대 버전을 공개했습니다. 이 플랫폼은 고급 기계 학습, 자연어 처리 및 생성적 AI를 통합하여 금융 범죄 예방 워크플로를 자동화합니다.
향상된 플랫폼의 InvestigateAI 구성 요소는 기관 정책을 이해하고, 조사 맥락을 인식하며, 관련 데이터 소스를 결정하여 조사 시간을 50% 단축하는 성과를 보여줍니다. 주요 기능으로는 자율 조사 계획, 실시간 데이터 통합 및 지속적인 학습 기능이 포함됩니다.
이 시스템은 설명 가능한 AI 통찰력과 행동을 통해 투명성을 유지하여 분석가와 감사인에게 신뢰를 보장합니다. 매일 수십억 건의 금융 거래와 확인된 사기, 자금 세탁 및 거래 부정 행위에 대한 글로벌 통찰력을 활용하며, 강력한 보안 조치를 통해 데이터 개인 정보 보호 규정을 준수합니다.
NICE Actimize (NASDAQ: NICE) a dévoilé la prochaine génération de X-Sight ActOne, dotée de nouvelles capacités d'IA agentique conçues pour transformer les programmes de prévention des fraudes et des crimes financiers. La plateforme intègre un apprentissage automatique avancé, un traitement du langage naturel et une IA générative pour automatiser les flux de travail de prévention des crimes financiers.
Le composant amélioré de la plateforme, InvestigateAI, démontre une réduction de 50 % du temps d'enquête en comprenant les politiques institutionnelles, en reconnaissant le contexte de l'enquête et en déterminant les sources de données pertinentes. Les fonctionnalités clés incluent la planification autonome des enquêtes, l'intégration des données en temps réel et des capacités d'apprentissage continu.
Le système maintient la transparence grâce à des perspectives et actions d'IA explicables, garantissant la confiance des analystes et des auditeurs. Il tire parti de l'accès à des milliards de transactions financières quotidiennes et d'informations mondiales sur les fraudes confirmées, le blanchiment d'argent et les comportements inappropriés en matière de trading, tout en respectant les réglementations sur la confidentialité des données grâce à des mesures de sécurité robustes.
NICE Actimize (NASDAQ: NICE) hat die nächste Generation von X-Sight ActOne vorgestellt, die über neue agentische KI-Funktionen verfügt, die darauf abzielen, Programme zur Prävention von Betrug und Finanzkriminalität zu transformieren. Die Plattform integriert fortschrittliches maschinelles Lernen, natürliche Sprachverarbeitung und generative KI, um Arbeitsabläufe zur Prävention von Finanzkriminalität zu automatisieren.
Die verbesserte Komponente der Plattform, InvestigateAI, zeigt eine Reduzierung der Ermittlungszeit um 50%, indem sie institutionelle Richtlinien versteht, den Kontext der Ermittlungen erkennt und relevante Datenquellen bestimmt. Zu den Hauptmerkmalen gehören autonome Ermittlungsplanung, Echtzeit-Datenintegration und kontinuierliche Lernfähigkeiten.
Das System gewährleistet Transparenz durch erklärbare KI-Einblicke und -Handlungen, was Vertrauen bei Analysten und Prüfern schafft. Es nutzt den Zugang zu Milliarden von täglichen Finanztransaktionen und globalen Einblicken in bestätigten Betrug, Geldwäsche und Handelsmissbrauch, während es die Einhaltung der Datenschutzbestimmungen durch robuste Sicherheitsmaßnahmen sicherstellt.
- 50% reduction in investigation time through InvestigateAI implementation
- Access to billions of daily financial transactions for enhanced fraud detection
- Automated workflow capabilities reducing operational costs
- Advanced AI integration with explainable insights for regulatory compliance
- Human oversight still required for certain operations
- System requires continuous training to maintain effectiveness
Insights
NICE Actimize's introduction of Agentic AI to its X-Sight ActOne platform represents a significant advancement in financial crime investigation technology. The platform's ability to reduce investigation time by 50% or more addresses a crucial pain point for financial institutions that face mounting regulatory pressures and operational costs.
The strategic value lies in how this solution orchestrates all fraud and financial crime prevention workflows on a single platform. Financial institutions typically operate multiple siloed systems for different types of financial crimes, creating inefficiencies and potential gaps in detection. This unified approach allows for more consistent risk management while potentially reducing technology overhead.
What stands out is the platform's ability to autonomously craft investigation plans by applying NLP to a financial institution's existing policies and procedures. This represents a leap forward from traditional rule-based systems that require constant manual updates. The emphasis on explainability and transparency in AI-driven decisions is particularly important in the heavily regulated financial services sector, where institutions must justify their compliance processes to regulators.
The timing aligns with industry trends as financial institutions increasingly seek ways to contain compliance costs while enhancing effectiveness against increasingly sophisticated financial crimes. With access to billions of financial transactions daily, NICE Actimize has positioned itself to leverage this data advantage in training and refining its AI models, potentially creating a widening competitive moat in the regtech space.
NICE Actimize's implementation of Agentic AI in their X-Sight ActOne platform demonstrates a sophisticated application of multiple AI technologies working in concert. The integration of Machine Learning, Natural Language Processing, and Generative AI creates a system that goes beyond basic automation to achieve what appears to be genuine cognitive assistance in complex investigation scenarios.
The key technical achievement is the platform's ability to understand context and exercise agency - deciding what data sources to pull from and when human intervention is necessary. This represents an evolution from passive AI tools to active systems that can make but meaningful decisions within their operational parameters.
Particularly impressive is the platform's capability to ingest and operationalize unstructured data from policy documents. Converting enterprise policies into executable investigation workflows is a complex NLP challenge that requires deep contextual understanding beyond simple keyword extraction.
The system's learning capabilities suggest a feedback loop where investigative outcomes improve model performance over time. This continuous learning approach is critical for adapting to evolving financial crime patterns. While many enterprise AI implementations struggle with transparency, NICE Actimize appears to have prioritized explainability - essential for adoption in regulated environments where black-box solutions face significant resistance.
The claimed 50% reduction in investigation time indicates that the technology has already been validated in practical applications rather than remaining theoretical. If these efficiency gains prove consistent across different financial institution environments, this represents a genuine technological milestone in applied AI for compliance operations.
NICE Actimize’s Agentic AI harnesses advanced Machine Learning, NLP, and GenAI to automate processes and engage human oversight when essential
Leveraging access to billions of financial transactions daily and an unmatched global perspective on confirmed fraud, money laundering, and trading misconduct, NICE Actimize’s Agentic AI capabilities deliver analytic precision and investigator efficiency while supporting compliance with data privacy regulations through robust encryption, access controls, and role-based permissions.
The latest Agentic AI capabilities are now available via X-Sight ActOne’s InvestigateAI which has the ability to understand financial institutions policies and procedures guidelines, the reasoning to recognize the context of an investigation and the agency to determine what data, data sources and Actimize-curated risk signals to leverage for accurate and fast decisioning. Investigate AI currently reduces investigation time by
Other capabilities of embedded Agentic-AI include:
- Applying natural language processing (NLP) on a financial institution’s policy and procedures to autonomously craft an investigation plan.
- Reasoning to understand the context of an investigation and execute upon the plan.
- Agency to inject real-time data including transactional data, CRM, and external sources.
- Learning capabilities to become even more effective with continued use.
- Ability to be trained to act upon many tasks and reverse prompt to engage humans when necessary.
- Explainability of AI insights and actions needed for full transparency and confidence for analysts and auditors.
“NICE Actimize’s Agentic AI significantly enriches our X-Sight platform and our portfolio of solutions delivering exceptional value throughout the financial crime ecosystem. By harnessing advanced Machine Learning, NLP, and GenAI, X-Sight ActOne automates processes, engaging human oversight only when essential. This empowers financial institutions to scale operations and realize transformative cost and labor efficiencies,” stated Craig Costigan, CEO, NICE Actimize.
"As criminal sophistication and regulatory demands intensify, financial services firms must strive to transform their financial crime operations and embrace technologies that drive both efficiency and effectiveness,” noted Chuck Subrt, Head of Fraud & AML at Datos Insights. “Technologies such as NICE Actimize’s Agentic AI enable organizations to move beyond traditional approaches and empower their investigators to focus on what they do best – apply human judgement to analysis and complex decision-making.”
The X-Sight ActOne platform was developed for trust and transparency. Equipped with AI and advanced analytics, the platform delivers outcomes and empowers investigators with the intelligence required for swift, accurate, and efficient investigations. Every AI insight is traceable to its underlying data points, and all actions are accessible to users and auditors providing a clear rationale for each decision.
Please visit our website here for further information on NICE Actimize’s Agentic AI capabilities.
About NICE Actimize
As a global leader in artificial intelligence, platform services, and cloud solutions, NICE Actimize excels in preventing fraud, detecting financial crime, and supporting regulatory compliance. Over 1,000 organizations across more than 70 countries trust NICE Actimize to protect their institutions and safeguard assets throughout the entire customer lifecycle. With NICE Actimize, customers gain deeper insights and mitigate risks. Learn more at www.niceactimize.com.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security breaches against the Company; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the
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Corporate Media Contact
Cindy Morgan-Olson, +1 646 408 5896, media@nice.com, ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
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Source: NICE
FAQ
What are the key benefits of NICE Actimize's new X-Sight ActOne Agentic AI platform?
How does NICE's X-Sight ActOne ensure data security and compliance?
What types of financial crimes can NICE Actimize's Agentic AI detect and prevent?
How does NICE Actimize's InvestigateAI feature work in financial crime prevention?
