Hidalgo County Criminal District Attorney’s Office Digitally Transforms Evidence Management with NICE Justice
NICE (Nasdaq: NICE) announced that the Hidalgo County Criminal District Attorney's Office has chosen NICE Justice, an AI-powered solution from NICE's Evidencentral platform, to modernize their evidence management system. The implementation aims to streamline case processing and enhance justice delivery in one of Texas's most populous counties, serving approximately one million residents.
The DA's office, handling 24,000 to 30,000 criminal cases annually, currently receives evidence from over 25 law enforcement agencies in various formats, primarily through physical media. NICE Justice will provide a unified, cloud-based portal for evidence submission, featuring AI-powered capabilities including object detection, automated case building, video/audio transcription, translation, and analytics.
The solution addresses key challenges by eliminating manual evidence handling, automating discovery sharing with defense attorneys, and providing integrated tools for trial preparation. District Attorney Terry Palacios emphasized that this digital transformation will help manage growing evidence intake more efficiently while protecting defendants' due process rights.
NICE (Nasdaq: NICE) ha annunciato che l'
L'ufficio del Procuratore gestisce 24.000 a 30.000 casi penali all'anno e attualmente riceve prove da oltre 25 agenzie di pubblica sicurezza in vari formati, principalmente tramite supporti fisici. NICE Justice fornirà un portale unificato basato su cloud per la presentazione delle prove, con funzionalità potenziate dall'IA, tra cui rilevamento di oggetti, costruzione automatizzata dei casi, trascrizione di video/audio, traduzione e analisi.
La soluzione affronta sfide chiave eliminando la gestione manuale delle prove, automatizzando la condivisione delle scoperte con gli avvocati difensori e fornendo strumenti integrati per la preparazione al processo. Il Procuratore Distrettuale Terry Palacios ha sottolineato che questa trasformazione digitale aiuterà a gestire in modo più efficiente l'aumento delle prove ricevute, tutelando al contempo i diritti di giusto processo degli imputati.
NICE (Nasdaq: NICE) anunció que la Oficina del Fiscal del Distrito Criminal del Condado de Hidalgo ha elegido NICE Justice, una solución impulsada por IA de la plataforma Evidencentral de NICE, para modernizar su sistema de gestión de pruebas. La implementación tiene como objetivo agilizar el procesamiento de casos y mejorar la entrega de justicia en uno de los condados más poblados de Texas, que atiende a aproximadamente un millón de residentes.
La oficina del fiscal maneja 24,000 a 30,000 casos criminales anualmente y actualmente recibe pruebas de más de 25 agencias de aplicación de la ley en varios formatos, principalmente a través de medios físicos. NICE Justice proporcionará un portal unificado basado en la nube para la presentación de pruebas, con capacidades impulsadas por IA que incluyen detección de objetos, construcción automatizada de casos, transcripción de video/audio, traducción y análisis.
La solución aborda desafíos clave al eliminar el manejo manual de pruebas, automatizar el intercambio de descubrimientos con los abogados defensores y proporcionar herramientas integradas para la preparación del juicio. El Fiscal del Distrito Terry Palacios enfatizó que esta transformación digital ayudará a gestionar de manera más eficiente el creciente ingreso de pruebas, protegiendo al mismo tiempo los derechos de debido proceso de los acusados.
NICE (Nasdaq: NICE)는 히달고 카운티 형사 지방 검사 사무소가 NICE의 Evidencentral 플랫폼에서 제공하는 AI 기반 솔루션인 NICE Justice를 선택하여 증거 관리 시스템을 현대화했다고 발표했습니다. 이 구현의 목적은 사건 처리 과정을 간소화하고 텍사스에서 인구가 가장 많은 카운티 중 하나에서 약 100만 명의 주민에게 정의를 전달하는 것을 향상시키는 것입니다.
지방 검사 사무소는 매년 24,000에서 30,000건의 형사 사건을 처리하며, 현재 25개 이상의 법 집행 기관으로부터 다양한 형식의 증거를 주로 물리적 매체를 통해 수신하고 있습니다. NICE Justice는 증거 제출을 위한 통합 클라우드 기반 포털을 제공하며, 여기에는 객체 감지, 자동 사건 구축, 비디오/오디오 전사, 번역 및 분석을 포함한 AI 기반 기능이 포함됩니다.
이 솔루션은 수동 증거 처리를 없애고, 방어 변호사와의 발견 공유를 자동화하며, 재판 준비를 위한 통합 도구를 제공함으로써 주요 문제를 해결합니다. 지방 검사인 테리 팔라시오스는 이 디지털 전환이 증가하는 증거 수집을 보다 효율적으로 관리하는 데 도움이 될 것이며, 피고인의 적법한 절차 권리를 보호할 것이라고 강조했습니다.
NICE (Nasdaq: NICE) a annoncé que le Bureau du Procureur de District Criminel du Comté de Hidalgo a choisi NICE Justice, une solution alimentée par l'IA de la plateforme Evidencentral de NICE, pour moderniser son système de gestion des preuves. L'implémentation vise à rationaliser le traitement des affaires et à améliorer la délivrance de la justice dans l'un des comtés les plus peuplés du Texas, servant environ un million de résidents.
Le bureau du procureur gère 24 000 à 30 000 affaires criminelles par an et reçoit actuellement des preuves de plus de 25 agences d'application de la loi sous divers formats, principalement par le biais de supports physiques. NICE Justice fournira un portail unifié basé sur le cloud pour la soumission de preuves, avec des capacités alimentées par l'IA, y compris la détection d'objets, la construction automatisée de cas, la transcription vidéo/audio, la traduction et l'analyse.
La solution répond à des défis clés en éliminant la gestion manuelle des preuves, en automatisant le partage des découvertes avec les avocats de la défense et en fournissant des outils intégrés pour la préparation des procès. Le Procureur de District Terry Palacios a souligné que cette transformation numérique aidera à gérer plus efficacement l'augmentation des preuves tout en protégeant les droits des accusés à un procès équitable.
NICE (Nasdaq: NICE) gab bekannt, dass die Staatsanwaltschaft des Criminal District von Hidalgo County sich für NICE Justice entschieden hat, eine KI-gestützte Lösung von NICEs Evidencentral-Plattform, um ihr Beweismmanagementsystem zu modernisieren. Die Implementierung zielt darauf ab, die Fallbearbeitung zu optimieren und die Rechtsprechung in einem der bevölkerungsreichsten Bezirke Texas, der etwa eine Million Einwohner bedient, zu verbessern.
Die Staatsanwaltschaft bearbeitet 24.000 bis 30.000 Strafsachen jährlich und erhält derzeit Beweise von über 25 Strafverfolgungsbehörden in verschiedenen Formaten, hauptsächlich über physische Medien. NICE Justice wird ein einheitliches, cloudbasiertes Portal für die Einreichung von Beweisen bereitstellen, das KI-gestützte Funktionen wie Objekterkennung, automatisierte Fallbearbeitung, Video-/Audio-Transkription, Übersetzung und Analytik umfasst.
Die Lösung adressiert zentrale Herausforderungen, indem sie die manuelle Beweisverwaltung eliminiert, den Austausch von Entdeckungen mit Verteidigungsanwälten automatisiert und integrierte Werkzeuge für die Prozessvorbereitung bereitstellt. Bezirksstaatsanwalt Terry Palacios betonte, dass dieser digitale Wandel helfen wird, den wachsenden Beweisaufkommen effizienter zu verwalten und gleichzeitig die Rechte der Angeklagten auf ein faires Verfahren zu schützen.
- Implementation of AI-powered automation to reduce manual workload
- Centralized evidence management system for 25+ law enforcement agencies
- Cloud-based scalable solution improving operational efficiency
- Streamlined discovery process reducing administrative overhead
- None.
Insights
NICE's new contract with the Hidalgo County Criminal District Attorney's Office represents a strategic win in the public sector market. This implementation addresses critical pain points in the justice system's digital evidence workflow - a growing problem as evidence volumes expand across jurisdictions.
The selection showcases NICE's competitive advantage in AI-powered evidence management. With Hidalgo handling 24,000-30,000 criminal cases annually from 25+ law enforcement agencies, this deployment demonstrates scalability in high-volume environments. The current manual evidence processes create significant inefficiencies that NICE's cloud solution directly eliminates.
This win positions NICE to expand its justice sector footprint, as evidence management challenges are universal across prosecutor offices. The contract validates NICE's product-market fit in the government sector, which typically has longer sales cycles but offers stable recurring revenue. While financial terms aren't disclosed, government contracts often provide predictable revenue streams with potential for expansion.
Most significantly, this implementation represents the digitization of core prosecutorial workflows - transforming how cases move through the justice system rather than merely digitizing existing processes. The AI components for video/audio transcription, translation, and evidence connections address high-value tasks that currently consume substantial staff time.
DA’s Office for one of the most populous counties in
The cloud-based NICE Justice solution will digitally transform how attorneys and office staff receive, interact with, manage and share digital evidence. Freed from dealing with discs, drives, emails, and logging into multiple systems to manage and prepare evidence, attorneys and staff can focus on building and presenting compelling cases. NICE Justice also features built-in AI and automation capabilities for object detection, automated case building, video and audio transcription and translation, optical character recognition (OCR), analytics and finding evidence connections. Additionally, NICE Justice enables customizable retention of case evidence in a cloud-based solution that is both scalable and secure.
Hidalgo County Criminal District Attorney Terry Palacios, said, “The Hidalgo County District Attorney’s Office is dedicated to seeking the truth and ensuring justice gets done, to giving victims a voice and prosecuting offenders vigorously and fairly. Digital evidence is essential to this mission, but without a system in place to manage our growing digital evidence intake, trial preparation, and comply with discovery obligations, staff can get overwhelmed. With our investment in NICE Justice, we’re leading the way in digitally transforming evidence management, to move cases through the justice system faster, and ensure defendants’ due process rights are protected through thorough and timely discovery.”
Chris Wooten, Executive Vice President, NICE, commented, “The manual work of managing digital evidence can slow the pace of justice. Powered by AI, analytics and workflow automation, NICE Justice removes the manual hurdles involved in managing digital evidence, so attorneys can focus on building cases, and get the complete view of the truth that justice demands.”
With a substantial criminal caseload of 24,000 to 30,000 cases annually, ranging from Class ’B’ Misdemeanors to Capital Felony offenses, the Hidalgo County District Attorney’s office receives evidence from more than 25 different law enforcement agencies. There is no uniform format or method for submitting evidence and most of it arrives on discs and thumb drives, without needed video players. The office also needs to comply with discovery mandates to share evidence with defense counsel which increases staff workload significantly. The cumbersome process of downloading, uploading and copying digital evidence is repeated thousands of times every week.
NICE Justice simplifies and streamlines evidence intake by providing a single, secure online portal for law enforcement agencies to share digital evidence. Uploaded evidence is automatically organized in NICE Justice digital case folders in the cloud to jumpstart case-building. With complete digital evidence consolidated in one place, and the ability to view video and other evidence chronologically on timelines, NICE Justice makes it easy to discover all the facts of a case, to ensure that victims’ rights are protected.
NICE Justice also features integrated tools to streamline trial preparation, such as the ability to create video clips, redact evidence, and transcribe and translate audio. The solution also provides a secure, seamless and fully trackable method for sharing discovery with defense attorneys, eliminating the need to manually copy evidence onto CDs and disks.
To learn more about NICE’s digital transformation solutions for Public Safety and Justice:
- Visit the NICE website by clicking here.
- Email PSInfo@NICE.com for more information.
About the Hidalgo County Criminal District Attorney’s Office
Under the leadership of District Attorney Toribio "Terry" Palacios, the Hidalgo County Criminal District Attorney’s Office is dedicated to providing justice and protecting the people of
NICE Public Safety & Justice
With over 3,000 customers and 30 years of experience, NICE helps all types of public safety and criminal justice agencies, from emergency communications and law enforcement to prosecutors and courts, digitally transform how they manage digital evidence and data from beginning to end, to get to the truth faster. NICE’s Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better – whether it’s responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NICE also helps everyone work better together, so justice flows more smoothly, from incident to court. https://www.nicepublicsafety.com
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
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Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security breaches against the Company; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the
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FAQ
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