NICE Actimize Recognized as a Leader in Enterprise Fraud Management with High Scores in Current Offering & Strategy Criteria
NICE Actimize, a NICE (NASDAQ: NICE) business, has been recognized as a Leader in Enterprise Fraud Management by Forrester Research in their Q2 2024 Wave report. The company received the highest possible scores in several criteria, including:
- Machine learning based risk scoring and alerting
- Productized and in-house models
- Queue management
- Channels
- Reporting
- Scale
Forrester highlighted NICE's investment in AI for fraud detection and prediction, praising their typology-based scoring, entity risk scoring, and innovations in generative AI-based transaction trajectory models. The report also commended NICE's strong machine learning capabilities, segmentation management, and out-of-the-box models for transaction risk scoring across various channels.
NICE Actimize, un'azienda di NICE (NASDAQ: NICE), è stata riconosciuta come Leader nella Gestione delle Frodi Aziendali da Forrester Research nel loro rapporto Wave del Q2 2024. L'azienda ha ricevuto i massimi punteggi possibili in diversi criteri, tra cui:
- Scoring e allerta basati su machine learning
- Modelli prodotti e sviluppati internamente
- Gestione delle code
- Canali
- Reporting
- Scalabilità
Forrester ha messo in evidenza l'investimento di NICE nell'IA per la rilevazione e previsione delle frodi, elogiando il loro scoring basato sulla tipologia, lo scoring del rischio degli enti e le innovazioni nei modelli di traiettoria delle transazioni basati su IA generativa. Il rapporto ha anche lodato le forti capacità di machine learning di NICE, la gestione della segmentazione e i modelli prontosall'uso per lo scoring del rischio delle transazioni su vari canali.
NICE Actimize, una empresa de NICE (NASDAQ: NICE), ha sido reconocida como Líder en Gestión de Fraude Empresarial por Forrester Research en su informe Wave del Q2 2024. La empresa recibió los máximos puntajes posibles en varios criterios, incluidos:
- Puntuación de riesgo y alertas basadas en aprendizaje automático
- Modelos producidos y desarrollados internamente
- Gestión de colas
- Canales
- Informes
- Escalabilidad
Forrester destacó la inversión de NICE en IA para la detección y predicción de fraudes, elogiando su puntuación basada en tipología, la puntuación de riesgo de entidades y las innovaciones en modelos de trayectoria de transacciones basados en IA generativa. El informe también elogió las sólidas capacidades de aprendizaje automático de NICE, la gestión de segmentación y los modelos listos para usar para la puntuación del riesgo de transacciones en varios canales.
NICE Actimize는 NICE(NASDAQ: NICE)의 사업부로, Forrester Research의 2024년 2분기 Wave 보고서에서 기업 사기 관리의 리더로 인정받았습니다. 이 회사는 여러 기준에서 최고 점수를 받았습니다. 주요 기준은 다음과 같습니다:
- 머신 러닝 기반의 위험 점수 및 경고
- 제품화된 자사 모델
- 대기 관리
- 채널
- 보고서
- 확장성
Forrester는 NICE의 사기 탐지 및 예측을 위한 AI 투자를 강조하며, 그들의 유형 기반 점수 매기기, 개체 위험 점수 및 생성적 AI 기반 거래 경로 모델의 혁신을 칭찬했습니다. 이 보고서는 또한 NICE의 강력한 머신 러닝 능력, 세분화 관리, 다양한 채널에서의 거래 위험 점수에 대한 즉시 사용 가능한 모델을 높이 평가했습니다.
NICE Actimize, une entreprise de NICE (NASDAQ: NICE), a été reconnue comme Leader dans la Gestion des Fraudes d'Entreprise par Forrester Research dans leur rapport Wave du Q2 2024. L'entreprise a obtenu les meilleurs scores possibles dans plusieurs critères, notamment :
- Scoring de risque et alertes basés sur l'apprentissage automatique
- Modèles produits et développés en interne
- Gestion des files d'attente
- Canaux
- Rapport
- Évolutivité
Forrester a mis en avant l'investissement de NICE dans l'IA pour la détection et la prédiction des fraudes, louant leur scoring basé sur typologie, le scoring de risque des entités et les innovations dans les modèles de trajectoire de transaction basés sur l'IA générative. Le rapport a également salué les solides capacités d'apprentissage automatique de NICE, la gestion de la segmentation et les modèles prêts à l'emploi pour le scoring du risque de transaction à travers divers canaux.
NICE Actimize, ein Unternehmen von NICE (NASDAQ: NICE), wurde von Forrester Research im Q2 2024 Wave-Bericht als Führer im Enterprise Fraud Management anerkannt. Das Unternehmen erhielt die höchstmöglichen Punktzahlen in mehreren Kriterien, darunter:
- Auf maschinellem Lernen basierende Risikobewertung und Alarmierung
- Produzierte und interne Modelle
- Warenausgangsmanagement
- Kanäle
- Berichterstattung
- Skalierung
Forrester hob NICEs Investitionen in KI zur Betrugserkennung und -vorhersage hervor und lobte ihre typologie-basierte Bewertung, die Risikobewertung von Entitäten und Innovationen in generativen KI-basierten Transaktionsverlaufmodellen. Der Bericht lobte auch NICEs starke Fähigkeiten im maschinellen Lernen, das Segmentierungsmanagement und die sofort einsetzbaren Modelle zur Transaktionsrisikobewertung über verschiedene Kanäle hinweg.
- None.
- None.
NICE Actimize received the highest possible scores in machine learning based risk scoring and alerting, productized and in-house models, and roadmap criteria
NICE Actimize received the highest possible scores in numerous criteria within the current offering and strategy categories. In the current offering category, the criteria with the highest scores possible were machine learning based risk scoring and alerting; productized and in-house models; queue management; channels; reporting; and scale. NICE Actimize also received Forrester’s highest scores possible in the community, roadmap and supporting services and offerings criteria within the strategy category.
In NICE Actimize's vendor profile, the Forrester Enterprise Fraud Report stated, “NICE has been on the forefront of investing into AI for detecting and predicting fraud on customer accounts. NICE has had typology-based scoring and entity risk scoring, contributing to risk prediction. The vendor has also been innovating using generative AI based transaction trajectory models (TTM) and real-time network analysis to augment investigators’ manual visual link analysis. The vendor’s EFM roadmap, user community building strategy and supporting services and offerings are ahead of the competition.”
The Forrester report also cited, "NICE’s machine learning based risk scoring and alerting using the vendor’s catalog of productized models are strong. Segmentation management of users’ profile attributes (address, location), and investigator queue management and routing are powerful as are out-of-the-box models for transaction risk scoring on various (online, branch, phone) channels.”
“As scams and authorized fraud continue to rise, NICE Actimize continues to invent and deliver AI-based solutions to help our global clients prevent fraud and mitigate losses,” said Craig Costigan, President, NICE Actimize. "We are honored that Forrester has recognized us as a leader in its 2024 Enterprise Fraud Wave report."
To download a complimentary copy of “The Forrester Wave™ report for Enterprise Fraud Management, Q2, 2024,” please visit this page here.
Additional assets:
- For more information on NICE Actimize’s Enterprise Fraud solutions, please click here.
- To learn more about NICE Actimize’s Scams and Mule Defense capabilities, please click here.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud, and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security breaches against the Company; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the
View source version on businesswire.com: https://www.businesswire.com/news/home/20240820700576/en/
Corporate Media:
Cindy Morgan-Olson, +1 646 408 5896, NICE Actimize, cindy.morgan-olson@niceactimize.com, ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
Source: NICE Actimize
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