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The Saikyo Bank Partners with nCino to Enhance Operational Efficiency and Customer-Centric Services

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nCino, Inc. partners with The Saikyo Bank, Ltd. in Japan to enhance mortgage operations and customer experience through nCino's platform, aiming to streamline processes and improve efficiency.
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The integration of nCino's cloud banking platform by The Saikyo Bank signifies a strategic move towards digital transformation in the financial sector, specifically within regional banking. This adoption can potentially lead to an increase in operational efficiency and customer satisfaction, which are critical competitive factors in the banking industry. By streamlining mortgage operations, Saikyo Bank may reduce costs associated with manual processes and improve turnaround times for loan approvals, potentially increasing its market share in the mortgage sector.

Furthermore, the focus on enhancing customer experience aligns with the broader industry trend where banks leverage technology to provide more personalized and convenient services. This shift can result in higher customer retention rates and attract new clients, boosting the bank's growth prospects. The strategic partnership with nCino also suggests a long-term commitment to innovation, which could be a positive signal to investors about the bank's future adaptability and performance.

nCino's announcement of its partnership with The Saikyo Bank may have implications for nCino's financial performance and stock valuation. The expansion into the Japanese market, with Saikyo as a regional partner, opens up new revenue streams for nCino, which could positively influence future earnings reports. Investors will likely monitor the success of this implementation as an indicator of nCino's ability to penetrate international markets and scale its business model effectively.

It is also worth noting that partnerships with reputable financial institutions can enhance nCino's brand credibility and lead to further global opportunities. However, the costs associated with supporting and customizing the platform for Saikyo's specific needs, as well as the ongoing investments in innovation mentioned, will need to be balanced against the incremental revenue generated to assess the overall financial impact on nCino.

The selection of nCino by The Saikyo Bank underscores the increasing importance of cloud-based solutions in the banking industry. nCino's platform uses cloud computing to offer a single platform for various banking operations, which can provide significant advantages in terms of scalability, security and cost-effectiveness. The ability to reduce administrative tasks and provide data-informed experiences is indicative of the platform's advanced analytics capabilities, which are becoming a standard expectation in the industry.

Moreover, the flexibility of nCino's platform for continuous system evolution is crucial for adapting to the rapid pace of technological change in financial services. The bank's ability to integrate future services such as unsecured and commercial lending on the same platform can create a cohesive ecosystem, enhancing both operational efficiency and user experience. This technological edge could become a key differentiator for Saikyo in a highly competitive market.

Japanese regional bank selects nCino to create a customer-driven mortgage lending experience by streamlining processes and systems onto a single platform

TOKYO, Feb. 28, 2024 (GLOBE NEWSWIRE) -- nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking for the global financial services industry, today announced that The Saikyo Bank, Ltd. (Saikyo), a $20B-asset regional bank in Japan, will implement nCino to improve operational efficiencies and customer convenience. Saikyo will start its single platform journey with nCino by introducing the technology to its mortgage operations.

The adoption of nCino's platform aims to streamline Saikyo's mortgage business, from reception, screening, case management and electronic contracting to the execution of mortgage loan operations, allowing the Bank to improve efficiency and customer experience. Leveraging nCino's platform, the Bank will be able to increase the time that employees spend with customers by reducing administrative tasks, as well as provide data-informed experiences to both the small- and medium-sized businesses and individuals Saikyo serves.

Saikyo chose to partner with nCino based on the company’s reputation of working with financial institutions worldwide. nCino’s ability to integrate the entire mortgage process, including customer experience, allows for thorough enhancement of business processes and customer convenience. Additionally, the flexibility provided by nCino's platform can facilitate continuous system evolution to meet the changing needs and expectations of customers and employees. nCino’s ongoing investments in innovation and support were also valued in the selection process.

Itsuki Nomura, Representative Director and Country Manager, Japan at nCino, reflected on the partnership, "We are honored to support The Saikyo Bank in realizing its vision of becoming a digitally enabled financial institution focused on helping its relationship managers to become ‘consultants’ to help solve clients' business issues. nCino is being introduced in the mortgage area at this time, but we look forward to expanding at Saikyo to include unsecured loans for individuals, and commercial lending all on our single platform in the future."

About nCino
nCino (NASDAQ: NCNO) is the worldwide leader in cloud banking. Through its single software-as-a-service (SaaS) platform, nCino helps financial institutions serving corporate and commercial, small business, consumer, and mortgage customers modernize and more effectively onboard clients, make loans, manage the loan lifecycle, and open accounts. Transforming how financial institutions operate through innovation, reputation and speed, nCino is partnered with more than 1,800 financial services providers globally. For more information, visit www.ncino.com.

About Saikyo Bank

The Saikyo Bank is a regional financial institution headquartered in Shunan City, Yamaguchi Prefecture. Positioned as a bank that revitalizes the local community, values communication with its customers, and proactively anticipates and creates solutions for contemporary needs, The Saikyo Bank is committed to enhancing its product offerings and strengthening its services. For more information, please visit https://www.saikyobank.co.jp.

Media Contacts
Natalia Moose
press@ncino.com

This press release contains forward-looking statements within the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements generally include actions, events, results, strategies and expectations and are often identifiable by use of the words “believes,” “expects,” “intends,” “anticipates,” “plans,” “seeks,” “estimates,” “projects,” “may,” “will,” “could,” “might,” or “continues” or similar expressions. Any forward-looking statements contained in this press release are based upon nCino’s historical performance and its current plans, estimates, and expectations, and are not a representation that such plans, estimates, or expectations will be achieved. These forward-looking statements represent nCino’s expectations as of the date of this press release. Subsequent events may cause these expectations to change and, except as may be required by law, nCino does not undertake any obligation to update or revise these forward-looking statements. These forward-looking statements are subject to known and unknown risks and uncertainties that may cause actual results to differ materially including, among others, risks and uncertainties relating to the market adoption of our solution and privacy and data security matters. Additional risks and uncertainties that could affect nCino’s business and financial results are included in reports filed by nCino with the U.S. Securities and Exchange Commission (available on our web site at www.ncino.com or the SEC's web site at www.sec.gov). Further information on potential risks that could affect actual results will be included in other filings nCino makes with the SEC from time to time.


FAQ

What is the partnership announced in the press release?

The press release announces the partnership between nCino, Inc. and The Saikyo Bank, Ltd. in Japan to implement nCino's platform for enhancing mortgage operations and customer experience.

Which bank is involved in the partnership with nCino?

The Saikyo Bank, Ltd., a $20B-asset regional bank in Japan, is partnering with nCino for implementing nCino's platform.

What is the main goal of implementing nCino's platform at Saikyo Bank?

The main goal is to streamline Saikyo Bank's mortgage business processes, from reception to the execution of mortgage loan operations, to improve efficiency and customer experience.

Why did Saikyo Bank choose to partner with nCino?

Saikyo Bank chose to partner with nCino due to nCino's reputation of working with financial institutions worldwide, ability to integrate the entire mortgage process, flexibility for system evolution, and ongoing investments in innovation and support.

What areas does nCino plan to expand its platform at Saikyo Bank in the future?

nCino plans to expand its platform at Saikyo Bank to include unsecured loans for individuals and commercial lending, all on a single platform in the future.

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