Security Bank of Kansas City Expands Partnership with NCR Atleos to Transform Self-Service Banking

Rhea-AI Summary

NCR Atleos Corporation (NYSE: NATL) announced that Security Bank of Kansas City has selected NCR Atleos ATM as a Service and Atleos ITM as a Service to expand self-service banking options for customers. The bank aims to save employee time and resources while evolving its self-service strategy with greater efficiency and ease.

Insights

Financial Analyst

The partnership between Security Bank of Kansas City and NCR Atleos represents a strategic shift in the bank's operational model towards outsourcing ATM and ITM services. This move is likely to result in cost savings and operational efficiencies, as the bank can redirect resources and focus on core business activities. From a financial perspective, the reduction in capital expenditure for maintaining their own ATM fleet and the transition to a service model could improve the bank's EBITDA margins over time. Additionally, this could potentially lead to an improved customer experience, which might increase customer retention and attract new business, positively impacting the bank's revenue growth.

Market Research Analyst

Given the banking industry's competitive landscape, the decision by Security Bank of Kansas City to enhance its self-service options through NCR Atleos' ATM as a Service and ITM as a Service could be a significant differentiator. Market trends show that consumers value convenience and technological innovation. By outsourcing to Atleos, the bank is poised to implement new features and functionalities more rapidly, which could improve its market position. This proactive approach to adopting new technologies is essential for retaining tech-savvy customers and appealing to a younger demographic, which could lead to market share growth in the long-term.

Technology Implementation Specialist

The adoption of NCR Atleos' ATM and ITM services by Security Bank of Kansas City underscores the increasing trend of financial institutions leveraging advanced technologies to enhance customer service. The integration of these services will likely streamline the bank's self-service capabilities, reducing downtime and ensuring more reliable service availability. This transition not only reflects a significant investment in customer-centric infrastructure but also indicates the bank's commitment to digital transformation. The ability to quickly adapt and roll out new functionalities could be crucial in staying ahead of technological advancements and meeting evolving customer expectations.

ATLANTA--(BUSINESS WIRE)-- NCR Atleos Corporation (NYSE: NATL) (“Atleos”), a leader in expanding financial access for financial institutions, retailers and consumers, today announced that Security Bank of Kansas City has selected NCR Atleos ATM as a Service as well as Atleos ITM as a Service to enable simple, convenient self-service banking for customers.

Security Bank of Kansas City has been serving businesses and consumers in and around Kansas City for 90 years. A growing but aging ATM fleet caused the bank to reconsider the deployment model and strategy behind its self-service banking offerings. As a result, the bank is trusting the experts at Atleos to provide end-to-end ATM and ITM maintenance and management, allowing the bank to expand self-service banking options for customers while saving employee time and bank resources for higher value core business activity.

“We have a track record of success with Atleos as a dependable partner for hardware and managed services. Now relying on Atleos for comprehensive ATM and ITM management and deployment as well, we will be able to evolve our self-service strategy with greater efficiency and ease,” said Thomas Davies, EVP/Chief Retail Officer at Security Bank of Kansas City. “We look forward to Atleos helping us facilitate more convenient, accessible customer interactions while supporting our continued growth.”

“The ATM and ITM continue to be crucial touchpoints as customers increasingly view flexibility and choice as deciding factors when it comes to bank loyalty,” explained Diego Navarrete, executive vice president, Global Sales for Atleos. “By outsourcing this critical channel with us, the bank is boosting efficiencies, providing greater availability to customers, and is positioning itself to more quickly implement new features and functionality. We are proud to support this banking leader, helping them future proof their business and achieve strategic priorities.”

About Atleos

Atleos (NYSE: NATL) is a leader in expanding financial access by shifting transactions to the self-service channel and enabling financial institutions and retailers to leverage its ATM network – the largest independently-owned network in the world. Through its digital-first technology and unmatched global services operation, Atleos optimizes the branch, improves operational efficiency and maximizes self-service availability. Atleos is headquartered in Atlanta, Georgia, with 20,000 employees globally.

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View source version on businesswire.com: https://www.businesswire.com/news/home/20240104601253/en/

Scott Sykes

NCR Atleos

scott.sykes@ncratleos.com

Source: NCR Atleos Corporation

FAQ

What services has Security Bank of Kansas City selected from NCR Atleos Corporation?

Security Bank of Kansas City has selected NCR Atleos ATM as a Service and Atleos ITM as a Service.

How long has Security Bank of Kansas City been serving businesses and consumers in and around Kansas City?

Security Bank of Kansas City has been serving businesses and consumers in and around Kansas City for 90 years.

Who is the EVP/Chief Retail Officer at Security Bank of Kansas City?

Thomas Davies is the EVP/Chief Retail Officer at Security Bank of Kansas City.

Who is the executive vice president, Global Sales for Atleos?

Diego Navarrete is the executive vice president, Global Sales for Atleos.

What are the benefits of outsourcing the ATM and ITM management and deployment to Atleos?

Outsourcing to Atleos boosts efficiencies, provides greater availability to customers, and positions the bank to more quickly implement new features and functionality.

Why did Security Bank of Kansas City decide to reconsider its self-service banking offerings?

A growing but aging ATM fleet caused the bank to reconsider the deployment model and strategy behind its self-service banking offerings.

What is the aim of Security Bank of Kansas City in selecting NCR Atleos ATM as a Service and Atleos ITM as a Service?

The bank aims to save employee time and resources while evolving its self-service strategy with greater efficiency and ease.