Maximus Awarded Centers for Medicare & Medicaid Services Contract for Contact Center Operations
Maximus (NYSE: MMS) has secured a new contract valued at
- Secured a
$6.6 billion contract with CMS for Contact Center Operations. - Will support 75 million Americans in accessing Medicare and insurance through the Federal Marketplace.
- The contract includes a base transition period with nine optional one-year extensions.
- None.
Contract valued at
TYSONS, Va.--(BUSINESS WIRE)--
Maximus (NYSE: MMS), a leading employer and provider of government services worldwide, today announced that it has been awarded a contract for a base period for transition plus nine (one year) option periods with a total value of
The work performed by Maximus under the contract supports CMS’ mission to help Americans find information and understand their healthcare access and coverage through a wide range of federal healthcare programs, including Medicare and the
“We are honored to have been selected by CMS to continue to deliver a high-quality customer experience for millions of Americans who rely on Contact Center Operations to make important decisions about their healthcare. This award reflects the commitment of thousands of Maximus employees who each day provide exceptional service to their fellow citizens,” said
Maximus is a global leader in contact center operations across government agencies at the local, state, federal, and international levels. The company enables employees to provide timely, accurate, and empathetic customer service through solutions that support live agents through the use of innovative technologies.
“Our strength in supporting CMS lies in our unique combination of understanding our customer’s mission and program execution,” said
About Maximus
As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs. For more information, visit maximus.com.
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