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Markel International invests in wholesale claims leadership team with three senior promotions

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Markel International, a subsidiary of Markel Corporation (NYSE: MKL), announced three senior promotions to enhance its wholesale claims operations. Jonathan Pestell becomes head of claims performance for specialty, focusing on broker engagement and service improvement. Thomas Upton is appointed head of claims performance for marine and energy, while Dan Lofty takes on the role of head of claims operations and special projects team. These changes aim to align claims and underwriting teams as Markel targets US$2 billion in gross written premium.

Positive
  • Strengthened leadership team with over 50 years of combined claims experience.
  • Focus on enhancing broker relationships to improve claims service.
  • Strategic alignment of claims and underwriting teams to drive profitable growth.
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  • None.

LONDON, Sept. 22, 2022 /PRNewswire/ -- Markel International, a subsidiary of Markel Corporation (NYSE: MKL) today announces three senior promotions that build out the leadership team within its wholesale claims operation. This latest investment in leadership plays an important part of Markel's strategy to scale further growth across the organisation's wholesale business.

Under the new leadership team, Jonathan Pestell will assume the role of head of claims performance for speciality, where he will concentrate on driving broker engagement, while identifying areas to strengthen Markel's claims service across its professional and financial risk (PFR), cyber, equine, and trade credit, political risk, and surety (TCPRS) classes of business.

Pestell has been with Markel International for more than 12 years during which time he has held the role of claims manager of professional indemnity at the organisation.

Meanwhile, Thomas Upton has been named head of claims performance for marine and energy. Akin to Pestell's position, Upton will focus on enhancing relationships with brokers, ensuring that complex claims continue to be dealt with quickly and efficiently for clients operating in the marine and energy liability space.

Upton started as a senior claims adjuster at Markel International more than seven years ago. Since then, he has climbed the ranks to become claims manager of energy liability and terrorism.

Completing the line-up of appointments is Dan Lofty, as the new head of claims operations and special projects team (SPT). Lofty will be responsible for managing vendor relationships, ensuring the business continues to deploy the correct systems and processes.

Lofty joined Markel International more than seven years ago; starting as a senior casualty claims adjuster in the reinsurance division, before progressing to the role of reinsurance and special projects claims manager.

Collectively, the trio, who have more than 50 years of experience in claims between them, will ensure the wholesale claims and underwriting teams are closely aligned, as they take Markel's claims service to the next level.

Pestell, Upton, and Lofty will be based at Markel's London office and report to Chris O'Shea, wholesale claims director at Markel International.

O'Shea commented: "We would like to congratulate Jon, Tom, and Dan, on their recent promotions. With their wealth of knowledge and experience in claims, I am confident that they will further enhance our award-winning claims service, by working closely with our brokers, clients, and underwriting teams to drive profitable growth, as our wholesale business navigates to US$2bn gross written premium (GWP)."

About Markel

Markel Corporation is a diverse financial holding company serving a variety of niche markets. The company's principal business markets and underwrites specialty insurance products. In each of the Company's businesses, it seeks to provide quality products and excellent customer service so that it can be a market leader. The financial goals of the company are to earn consistent underwriting and operating profits and superior investment returns to build shareholder value. Markel® is a registered trademark of the Markel Corporation. Visit Markel on the web at markel.com.

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SOURCE Markel International

FAQ

What recent changes were made to Markel Corporation's leadership team?

Markel Corporation promoted Jonathan Pestell, Thomas Upton, and Dan Lofty within its wholesale claims operation to enhance leadership and service.

What roles did Jonathan Pestell, Thomas Upton, and Dan Lofty assume at Markel International?

Jonathan Pestell became head of claims performance for specialty, Thomas Upton as head of claims performance for marine and energy, and Dan Lofty took the role of head of claims operations and special projects.

How will these promotions impact Markel Corporation's business strategy?

The promotions are intended to strengthen broker relationships and improve claims service, aligning teams to support the goal of achieving US$2 billion in gross written premium.

What is the experience level of the new leaders at Markel International?

The three newly promoted leaders bring over 50 years of combined experience in claims management to their new roles.

What is Markel Corporation's target for gross written premium?

Markel Corporation aims to reach US$2 billion in gross written premium as part of their growth strategy.

Markel Group Inc.

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