Markel further enhances Wholesale Claims service with key promotions and Technical Claims Lead hire
Markel (NYSE:MKL) has announced significant enhancements to its Wholesale Claims service through three internal promotions and a key external hire. Dan Thomas joins as Marine Technical Claims Lead, bringing over 20 years of industry experience from his previous role as Head of Marine Claims at Helvetia Global Solutions UK.
The internal promotions include Debbie Larkin as Claims Manager – Energy, Liability and Terrorism, Rachel Tighe as Claims Manager – Professional Indemnity, and Natalie Myhill as Claims Manager – Financial Institutions. These appointments aim to strengthen Markel's claims service amid evolving risks, inflationary pressures, and international supply chain disruptions.
The restructuring responds to increasing geopolitical tensions, regulatory changes, and technological developments driving demand for insurance coverage and more technical approaches to claims settlement.
Markel (NYSE:MKL) ha annunciato importanti miglioramenti al suo servizio di Reclami all'Ingrosso attraverso tre promozioni interne e un'assunzione chiave dall'esterno. Dan Thomas entra come Responsabile Tecnico dei Reclami Marittimi, portando oltre 20 anni di esperienza nel settore dal suo precedente ruolo di Responsabile dei Reclami Marittimi presso Helvetia Global Solutions UK.
Le promozioni interne includono Debbie Larkin come Manager dei Reclami – Energia, Responsabilità e Terrorismo, Rachel Tighe come Manager dei Reclami – Indennità Professionale e Natalie Myhill come Manager dei Reclami – Istituzioni Finanziarie. Queste nomine mirano a rafforzare il servizio di reclami di Markel in un contesto di rischi in evoluzione, pressioni inflazionistiche e interruzioni della catena di approvvigionamento internazionale.
La ristrutturazione risponde a crescenti tensioni geopolitiche, cambiamenti normativi e sviluppi tecnologici che alimentano la domanda di coperture assicurative e approcci più tecnici alla risoluzione dei reclami.
Markel (NYSE:MKL) ha anunciado importantes mejoras en su servicio de Reclamaciones al por Mayor a través de tres promociones internas y una contratación clave externa. Dan Thomas se une como Líder Técnico de Reclamaciones Marítimas, aportando más de 20 años de experiencia en la industria desde su anterior puesto como Jefe de Reclamaciones Marítimas en Helvetia Global Solutions UK.
Las promociones internas incluyen a Debbie Larkin como Gerente de Reclamaciones – Energía, Responsabilidad y Terrorismo, Rachel Tighe como Gerente de Reclamaciones – Indemnización Profesional y Natalie Myhill como Gerente de Reclamaciones – Instituciones Financieras. Estos nombramientos tienen como objetivo fortalecer el servicio de reclamaciones de Markel en medio de riesgos en evolución, presiones inflacionarias y interrupciones en la cadena de suministro internacional.
La reestructuración responde a crecientes tensiones geopolíticas, cambios regulatorios y desarrollos tecnológicos que impulsan la demanda de cobertura de seguros y enfoques más técnicos para la resolución de reclamaciones.
Markel (NYSE:MKL)는 세 가지 내부 승진과 주요 외부 채용을 통해 도매 청구 서비스에 대한 중요한 개선 사항을 발표했습니다. Dan Thomas는 해양 기술 청구 책임자로 합류하며, 이전에 Helvetia Global Solutions UK에서 해양 청구 책임자로 일하며 20년 이상의 산업 경험을 쌓았습니다.
내부 승진에는 Debbie Larkin이 에너지, 책임 및 테러리즘 청구 관리자, Rachel Tighe가 전문 배상 청구 관리자, Natalie Myhill이 금융 기관 청구 관리자 역할을 맡았습니다. 이러한 임명은 진화하는 위험, 인플레이션 압력 및 국제 공급망 중단 속에서 Markel의 청구 서비스를 강화하기 위한 것입니다.
이 구조조정은 증가하는 지정학적 긴장, 규제 변화 및 보험 보장에 대한 수요를 촉진하는 기술 발전에 대응합니다.
Markel (NYSE:MKL) a annoncé d'importantes améliorations de son service de Réclamations en Gros grâce à trois promotions internes et une embauche externe clé. Dan Thomas rejoint l'entreprise en tant que Responsable Technique des Réclamations Maritimes, apportant plus de 20 ans d'expérience dans l'industrie depuis son précédent poste de Responsable des Réclamations Maritimes chez Helvetia Global Solutions UK.
Les promotions internes incluent Debbie Larkin en tant que Responsable des Réclamations – Énergie, Responsabilité et Terrorisme, Rachel Tighe en tant que Responsable des Réclamations – Indemnité Professionnelle, et Natalie Myhill en tant que Responsable des Réclamations – Institutions Financières. Ces nominations visent à renforcer le service de réclamations de Markel face à des risques en évolution, des pressions inflationnistes et des perturbations de la chaîne d'approvisionnement internationale.
La restructuration répond à des tensions géopolitiques croissantes, des changements réglementaires et des développements technologiques qui stimulent la demande de couverture d'assurance et des approches plus techniques pour le règlement des réclamations.
Markel (NYSE:MKL) hat bedeutende Verbesserungen seines Großhandels-Schadenservices durch drei interne Beförderungen und eine wichtige externe Einstellung angekündigt. Dan Thomas tritt als Technischer Schadensleiter für Marine ein und bringt über 20 Jahre Branchenerfahrung aus seiner vorherigen Rolle als Leiter der Marine-Schäden bei Helvetia Global Solutions UK mit.
Die internen Beförderungen umfassen Debbie Larkin als Schadensmanagerin – Energie, Haftung und Terrorismus, Rachel Tighe als Schadensmanagerin – Berufshaftpflicht und Natalie Myhill als Schadensmanagerin – Finanzinstitute. Diese Ernennungen zielen darauf ab, den Schadensservice von Markel inmitten sich entwickelnder Risiken, Inflationsdruck und internationaler Lieferkettenunterbrechungen zu stärken.
Die Umstrukturierung reagiert auf zunehmende geopolitische Spannungen, regulatorische Veränderungen und technologische Entwicklungen, die die Nachfrage nach Versicherungsschutz und technischeren Ansätzen zur Schadenregulierung antreiben.
- Strategic strengthening of claims management team with experienced professionals
- Enhanced technical expertise in marine insurance through key external hire
- Internal promotion of three executives demonstrates strong talent development
- Improved organizational structure to handle complex claims across multiple divisions
- Increasing claims pressure from social inflation and complex operating environments
- Growing challenges from geopolitical tensions and supply chain disruptions
The quartet of appointments include Dan Thomas, who's joined the business as Marine Technical Claims Lead, where he'll work closely as part of Markel's Marine Liability Claims team with the underwriters by providing feedback on policy wordings and claims insights for both renewal and new business, while fostering relationships with broker partners. He'll also collaborate with the business' Actuarial and Outwards Reinsurance teams, making sure that they're kept abreast of key developments.
Thomas brings a wealth of industry experience and expertise to his role, spanning more than two decades. Previously, he was Head of Marine Claims at Helvetia Global Solutions
Based at Markel's
Complementing Thomas's appointment, Markel has promoted Debbie Larkin to Claims Manager – Energy, Liability and Terrorism, effective March 31. In this role, she'll be responsible for the businesses' Upstream, Midstream and Downstream Energy claims, along with claims written as part of Markel's Sustainable Energy, Conventional Power and Terrorism portfolios. She will lead a dedicated team of claims handlers, maintaining fast response times to resolve claims matters and help to streamline processes to offer an enhanced service for clients.
Larkin has been with Markel for almost two years', spending this time managing all levels of claims within the organisation's Energy, Liability and Terrorism business classes. Previously, she spent 15 years as a lawyer advising insurance carriers on coverage, defence and policy wordings – bringing cross-functional expertise to the business.
Meanwhile, Rachel Tighe has been promoted to Claims Manager – Professional Indemnity (PI), effective immediately. In her new position, Tighe's principal duties will include managing the PI Wholesale Claims team, ensuring they continue to provide a market-leading claims service, ensuring closer broker interaction, and supporting other members in her team with their professional development.
Tighe joined Markel over five years ago, starting at the business as a senior claims adjuster for Markel's PI team, before progressing to Assistant Claims Manager – PI. As a qualified solicitor with more than 14 years of experience in PI and insurance, Tighe brings a wealth of knowledge to the role of Claims Manager – PI. Prior to her arrival at Markel, Tighe worked as a Claims Solicitor at AmTrust Europe Ltd., where she specialised in solicitors PI, financial services PI and construction PI.
The third promotion is Natalie Myhill, who will assume the role of Claims Manager – Financial Institutions (FI). Her primary objectives will involve managing the FI Wholesale Claims team by supporting them in resolving complex claims matters for FI and Fintech clients. She will also carry on building strong relationships with Markel's broker network and collaborate with the organisation's FI and Fintech underwriting teams – keeping them abreast of important claims trends and developments, so they can continue providing tailored coverage to support their clients' evolving risk exposures.
Myhill is a seasoned claims professional with 14 years of experience within the
In addition to their day-to-day responsibilities, Myhill and Tighe are co-founders of Markel's and DAC Beachcroft's joint initiative 'Mentoring the Market (MTM)', which was launched five years ago to support knowledge transfer and professional development among claims and legal professionals within the insurance sphere. It is their positive contributions both inside and outside of Markel which have led to Myhill and Tighe's recent appointments.
Based at Markel's
Speaking of Thomas's arrival, Warren comments: "Evolving risks, inflationary pressures and ongoing international supply chain disruptions are continuing to bring uncertainty and an increase in claims for marine insurers. Dan's impressive background and technical expertise in handling complex claims will be of significant importance as we continue to support clients during these uncertain times through our best-in-class claims service and expertise. We look forward to seeing him take our claims service forward in 2025 and beyond."
Building on Warren's sentiment, Chris O'Shea, Managing Director – International Claims, says: "Increasing geopolitical tensions, combined with ongoing regulatory and technological developments, are spearheading the demand for insurance cover and a more technical and pragmatic approach to settling claims disputes across various shorttail and longtail lines.
"Throughout their career journeys at Markel, Debbie, Rachel and Natalie have demonstrated exceptional leadership, stakeholder management and delivered a best-in-class service for broker partners, particularly in light of the economic headwinds that the insurance market will continue to face into the future. With their deep sector knowledge and expertise, I'm looking forward to seeing them elevate Markel's Wholesale Claims operation by leading their respective teams and continuing to deliver a nimble and value add service as we position ourselves for further profitable growth.
O'Shea concludes: "We're also very excited to enhance our expertise with the addition of Dan Thomas. With the increased pressures from social inflation, litigious plaintiff bars and more complex operating environments, Markel has recognised the need to continue to evolve its claims service to best support our clients. The new Technical claims lead role and Dan's experience will be invaluable in ensuring we can assist clients when they need us the most."
About Markel
We are Markel, a leading global specialty insurer with a truly people-first approach. As the insurance operations within Markel Group Inc. (NYSE: MKL), we operate the Markel Specialty, Markel International, and Markel Global Reinsurance divisions, as well as State National, our portfolio protection and program services operations, and Nephila, our insurance-linked securities operations. Our broad array of capabilities and expertise allow us to create intelligent solutions for the most complex risk management needs. However, it is our people—and the deep, valued relationships they develop with colleagues, brokers and clients—that differentiates us worldwide.
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