Schülke & Mayr Chooses Medallia for Experience Management
Medallia, Inc. (NYSE: MDLA), a leader in experience management, has been selected by Schülke & Mayr to provide its experience management platform. This partnership highlights the importance of customer experience in the healthcare and dental sectors, where Schülke & Mayr delivers hygiene products. Medallia's Experience Cloud utilizes proprietary AI technology to enhance customer engagement and drive significant business results such as reducing churn and increasing revenue. This strategic collaboration aims to improve customer interactions, further validating Medallia's role in experience management.
- Partnership with Schülke & Mayr enhances Medallia's market presence in the healthcare sector.
- Medallia's Experience Cloud leverages AI technology, improving customer engagement and satisfaction.
- Potential for revenue growth through reduced customer churn and increased upsell opportunities.
- None.
Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that Schülke & Mayr has selected Medallia as its experience management platform of choice.
“Schülke & Mayr’s business delivers important hygiene products to the healthcare and dental provider industry where business-to-business customer experience is front and center in the current environment. Companies across all industries critical in today’s economy use Medallia to engage customers and ensure they are delivering stellar experiences,” said Elizabeth Carducci, chief revenue officer for Medallia.
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About Medallia
Medallia (NYSE: MDLA) is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. www.medallia.com
© 2020 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20201221005198/en/
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