Cognizant and McDonald's Renew Strategic Partnership to Transform Global Enterprise Systems, Focus on AI & Cloud Solutions
Cognizant (CTSH) and McDonald's (MCD) have announced a multi-year extension of their strategic partnership that began in 2017. The renewed agreement focuses on enhancing McDonald's operations through advanced technology solutions, particularly in Global Finance Systems and Human Capital Management.
The partnership will continue supporting key enterprise areas including payroll processing, franchisee management, master data management, and legal applications. Cognizant plans to implement its proprietary platforms such as Cognizant Neuro® IT Operations and SkygradeTM to improve McDonald's systems' observability, reliability, and agility.
The collaboration will leverage Cognizant's expertise in Cloud, Enterprise AI, and Generative AI, combined with their experience in the Food Services industry, to drive innovation and operational excellence in McDonald's global operations.
Cognizant (CTSH) e McDonald's (MCD) hanno annunciato un'estensione pluriennale della loro partnership strategica, iniziata nel 2017. Il nuovo accordo si concentra sul miglioramento delle operazioni di McDonald's attraverso soluzioni tecnologiche avanzate, in particolare nei Sistemi Finanziari Globali e nella Gestione del Capitale Umano.
La partnership continuerà a supportare aree chiave dell'impresa, inclusi l'elaborazione delle buste paga, la gestione dei franchisee, la gestione dei dati master e le applicazioni legali. Cognizant prevede di implementare le proprie piattaforme esclusive come Cognizant Neuro® IT Operations e SkygradeTM per migliorare l'osservabilità, l'affidabilità e l'agilità dei sistemi di McDonald's.
La collaborazione sfrutterà l'esperienza di Cognizant in Cloud, Intelligenza Artificiale per le Imprese e Intelligenza Artificiale Generativa, combinata con la loro esperienza nel settore dei servizi alimentari, per guidare l'innovazione e l'eccellenza operativa nelle operazioni globali di McDonald's.
Cognizant (CTSH) y McDonald's (MCD) han anunciado una extensión de varios años de su asociación estratégica que comenzó en 2017. El nuevo acuerdo se centra en mejorar las operaciones de McDonald's a través de soluciones tecnológicas avanzadas, especialmente en Sistemas Financieros Globales y Gestión del Capital Humano.
La asociación seguirá apoyando áreas clave de la empresa, incluyendo el procesamiento de nóminas, la gestión de franquiciados, la gestión de datos maestros y las aplicaciones legales. Cognizant planea implementar sus plataformas exclusivas como Cognizant Neuro® IT Operations y SkygradeTM para mejorar la observabilidad, la fiabilidad y la agilidad de los sistemas de McDonald's.
La colaboración aprovechará la experiencia de Cognizant en Nubes, IA Empresarial e IA Generativa, combinada con su experiencia en la industria de servicios alimentarios, para impulsar la innovación y la excelencia operativa en las operaciones globales de McDonald's.
코그니전트 (CTSH)와 맥도날드 (MCD)는 2017년에 시작된 전략적 파트너십의 다년간 연장을 발표했습니다. 새로 갱신된 계약은 글로벌 재무 시스템 및 인적 자본 관리를 통해 맥도날드의 운영 개선에 중점을 두고 있습니다.
파트너십은 급여 처리, 가맹점 관리, 마스터 데이터 관리 및 법적 애플리케이션 등 주요 기업 분야를 계속 지원할 것입니다. 코그니전트는 Cognizant Neuro® IT Operations 및 SkygradeTM와 같은 고유한 플랫폼을 구현하여 맥도날드 시스템의 관찰 가능성, 신뢰성 및 민첩성을 향상시킬 계획입니다.
이번 협업은 클라우드, 기업 AI 및 생성 AI에 대한 코그니전트의 전문성과 식음료 서비스 산업에서의 경험을 결합하여 맥도날드의 글로벌 운영에서 혁신과 운영 우수성을 추진할 것입니다.
Cognizant (CTSH) et McDonald's (MCD) ont annoncé une prolongation de plusieurs années de leur partenariat stratégique, qui a débuté en 2017. Le nouvel accord se concentre sur l'amélioration des opérations de McDonald's grâce à des solutions technologiques avancées, en particulier dans les Systèmes Financiers Mondiaux et la Gestion du Capital Humain.
Le partenariat continuera de soutenir des domaines clés de l'entreprise, y compris le traitement des paies, la gestion des franchisés, la gestion des données de référence et les applications juridiques. Cognizant prévoit d'implémenter ses plateformes exclusives telles que Cognizant Neuro® IT Operations et SkygradeTM pour améliorer l'observabilité, la fiabilité et l'agilité des systèmes de McDonald's.
La collaboration s'appuiera sur l'expertise de Cognizant en Cloud, IA d'Entreprise et IA Générative, combinée à leur expérience dans le secteur des services alimentaires, pour favoriser l'innovation et l'excellence opérationnelle dans les opérations mondiales de McDonald's.
Cognizant (CTSH) und McDonald's (MCD) haben eine mehrjährige Verlängerung ihrer strategischen Partnerschaft angekündigt, die 2017 begann. Die erneuerte Vereinbarung konzentriert sich auf die Verbesserung der Abläufe bei McDonald's durch fortschrittliche technologische Lösungen, insbesondere in globale Finanzsysteme und Personalmanagement.
Die Partnerschaft wird weiterhin wichtige Unternehmensbereiche unterstützen, darunter die Gehaltsabrechnung, das Franchise-Management, das Master-Datenmanagement und rechtliche Anwendungen. Cognizant plant die Implementierung eigener Plattformen wie Cognizant Neuro® IT Operations und SkygradeTM, um die Beobachtbarkeit, Zuverlässigkeit und Agilität der Systeme von McDonald's zu verbessern.
Die Zusammenarbeit wird die Expertise von Cognizant in den Bereichen Cloud, Unternehmens-KI und generative KI nutzen, kombiniert mit ihrer Erfahrung in der Lebensmittelbranche, um Innovation und betriebliche Exzellenz in den globalen Abläufen von McDonald's voranzutreiben.
- Strategic partnership renewal with major client McDonald's (MCD)
- Expansion of services into advanced technologies including Cloud, Enterprise AI, and Generative AI
- Implementation of proprietary platforms for improved system performance
- None.
Insights
This renewed strategic partnership between Cognizant and McDonald's represents a significant expansion of their existing relationship, with substantial implications for both companies. The integration of Cognizant's proprietary platforms - Neuro® IT Operations and SkygradeTM - into McDonald's infrastructure signals a major technological transformation that could drive operational efficiencies and cost savings across McDonald's global operations.
The focus on Cloud, Enterprise AI and Generative AI solutions positions this partnership at the forefront of restaurant industry innovation. For Cognizant, this deal reinforces their position in the enterprise solutions market and provides a stable revenue stream from a blue-chip client. The agreement's emphasis on global finance systems and human capital management suggests a deal value likely in the hundreds of millions of dollars annually, given McDonald's massive global scale with over 40,000 locations worldwide.
Think of this as upgrading from a basic smartphone to a sophisticated AI-powered device - it's not just about maintaining existing functions, but adding new capabilities that can transform how the entire system operates. The implementation of cloud-based solutions will enable McDonald's to be more agile in responding to market changes and optimize their global operations in real-time.
The strategic value of this partnership lies in its comprehensive approach to enterprise modernization. By transitioning from legacy systems to cloud-based solutions, McDonald's gains several competitive advantages: reduced operational costs, improved scalability and enhanced data analytics capabilities. The inclusion of Cognizant's specialized platforms suggests a deep integration that will be difficult for competitors to replicate.
For investors, this partnership extension signals strong execution of Cognizant's enterprise strategy and demonstrates their ability to retain major clients in a competitive market. The focus on payroll processing, franchisee management and master data management indicates this is a high-value, mission-critical engagement that provides stable, recurring revenue. Consider this partnership as building a digital nervous system for McDonald's global operations - it's essential infrastructure that will be deeply embedded in their business operations.
New agreement aims to drive innovation and operational excellence in global finance and human capital management
As part of the renewed agreement, Cognizant plans to continue supporting McDonald's in various important enterprise areas, including Global Finance Systems and Human Capital Management, which encompass payroll processing, franchisee management, master data management, and legal applications.
"We are thrilled to extend and expand our partnership with McDonald's as part of this critical agreement. Our collaboration has enabled the transformation from a legacy enterprise to a modern cloud-based business, delivering exceptional value," said Anup Prasad, Senior Vice President and Head of the Consumer Business Unit, Cognizant. "The continuity of this partnership is a testament to our mutual commitment to leveraging technology and driving business success. We look forward to leveraging Cognizant's differentiated platforms such as Cognizant Neuro® IT Operations and SkygradeTM, for better observability, reliability and agility at McDonald's."
The agreement aims to leverage Cognizant's product expertise, digital engineering, and unique quality assurance services, along with innovations in Cloud, Enterprise AI, and Generative AI, all supported by deep domain expertise in the Food Services industry.
"Cognizant has been an invaluable partner in helping us streamline our enterprise applications across major markets and further our journey to the cloud," said JT Scott, Vice President, Global Technology Enterprise Products & Platforms, McDonald's. "Cognizant brings a rich history across our enterprise and deep expertise in global finance and people systems that enabled us to focus on our core mission of delivering delicious food and exceptional customer experiences. The next several years will undoubtedly bring exciting advancements as we continue working together to embrace new technologies and innovation."
This strategic agreement between Cognizant and McDonald's underscores both companies' dedication to technological excellence and innovative solutions, paving the way for greater customer success in the restaurant industry.
About Cognizant
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes, and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
About McDonald's Corporation
McDonald's is the world's leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately
For more information, contact:
Maribel Lopez
Maribel.Lopez@cognizant.com
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SOURCE Cognizant
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