Manhattan Named a Leader in Point-of-Service and Order Management Analyst Evaluations
Manhattan Associates has been named a Leader in The Forrester Wave™: Point-of-Service (POS) Solutions, Q4 2024 report, achieving the highest score possible in the most criteria among 9 evaluated vendors. The company was particularly recognized for its strong store inventory management and store fulfillment capabilities. Manhattan delivers omnichannel customer experience through Manhattan Active® Omni, which unifies Point of Sale, Order Management, Customer Engagement & Service, and Store Inventory & Fulfillment applications. The company was also previously named the only Leader in The Forrester Wave™: Order Management Systems (OMS), Q2 2023 report.
Manhattan Associates è stata nominata Leader nel report The Forrester Wave™: Soluzioni Point-of-Service (POS), Q4 2024, ottenendo il punteggio più alto possibile nella maggior parte dei criteri tra i 9 fornitori valutati. L'azienda è stata particolarmente apprezzata per la sua forte gestione dell'inventario e delle capacità di evasione degli ordini nel negozio. Manhattan offre un'esperienza cliente omnicanale attraverso Manhattan Active® Omni, che unifica le applicazioni di Punto Vendita, Gestione Ordini, Coinvolgimento e Servizio Clienti, e Inventario & Evasione degli Ordini. L'azienda era stata precedentemente nominata l'unico Leader nel report The Forrester Wave™: Sistemi di Gestione degli Ordini (OMS), Q2 2023.
Manhattan Associates ha sido nombrada Líder en el informe The Forrester Wave™: Soluciones de Punto de Servicio (POS), Q4 2024, logrando la puntuación más alta posible en la mayoría de los criterios entre los 9 proveedores evaluados. La compañía fue reconocida especialmente por su fuerte gestión de inventarios en tienda y sus capacidades de cumplimiento de pedidos. Manhattan ofrece una experiencia del cliente omnicanal a través de Manhattan Active® Omni, que unifica las aplicaciones de Punto de Venta, Gestión de Pedidos, Compromiso y Servicio al Cliente, e Inventario y Cumplimiento de Tienda. La empresa también fue anteriormente nombrada como el único Líder en el informe The Forrester Wave™: Sistemas de Gestión de Pedidos (OMS), Q2 2023.
맨해튼 어소시에이츠가 2024년 4분기 보고서인 The Forrester Wave™: POS 솔루션 부문에서 9개 평가 업체 중 가장 많은 기준에서 최고 점수를 기록하며 리더로 선정되었습니다. 이 회사는 특히 강력한 매장 재고 관리 및 주문 이행 능력으로 인정받았습니다. 맨해튼은 Manhattan Active® Omni를 통해 포괄적인 고객 경험을 제공하며, 이는 판매 시점, 주문 관리, 고객 참여 및 서비스, 매장 재고 및 주문 이행 애플리케이션을 통합합니다. 이 회사는 또한 이전에 2023년 2분기 보고서인 The Forrester Wave™: 주문 관리 시스템(OMS)에서 유일한 리더로 선정되었습니다.
Manhattan Associates a été désignée Leader dans le rapport The Forrester Wave™: Solutions de Point de Service (POS), T4 2024, atteignant le score le plus élevé possible dans la plupart des critères parmi les 9 fournisseurs évalués. L'entreprise a été particulièrement reconnue pour sa forte gestion des stocks en magasin et ses capacités de traitement des commandes. Manhattan offre une expérience client omnicanale grâce à Manhattan Active® Omni, qui unifie les applications de Point de Vente, de Gestion des Commandes, d'Engagement et de Service Client, ainsi que de Gestion des Stocks et de Fulfillment. L'entreprise a également été précédemment nommée seul Leader dans le rapport The Forrester Wave™: Systèmes de Gestion des Commandes (OMS), T2 2023.
Manhattan Associates wurde im Bericht The Forrester Wave™: Point-of-Service (POS) Lösungen, Q4 2024, als führendes Unternehmen ausgezeichnet und erzielte die höchstmögliche Punktzahl in den meisten Kriterien unter den 9 bewerteten Anbietern. Das Unternehmen wurde besonders für sein starkes Management des Lagerbestands im Geschäft und seine Fulfillment-Fähigkeiten gewürdigt. Manhattan bietet ein omnichannel Kundenerlebnis über Manhattan Active® Omni, das die Anwendungen für Point of Sale, Auftragsmanagement, Kundenengagement & Service sowie Lagerbestands- und Fulfillment-Management vereint. Das Unternehmen wurde auch zuvor als der einzige Marktführer im Bericht The Forrester Wave™: Auftragsmanagement-Systeme (OMS), Q2 2023, benannt.
- Named Leader in Forrester Wave POS Solutions Q4 2024
- Achieved highest score possible among 9 vendors
- Strong performance in store inventory management and fulfillment capabilities
- Named sole Leader in Forrester Wave OMS Q2 2023
- None.
Insights
Being named a Leader in both Forrester Wave reports for Point-of-Service and Order Management Systems has immediate financial impact but validates Manhattan Associates' strong market position in retail technology. While the recognition from Forrester, a respected industry analyst firm, may help with sales cycles and customer confidence, it doesn't directly affect revenue or earnings.
Manhattan Active® Omni's unified commerce suite addresses critical retail needs around omnichannel fulfillment and customer experience, positioning the company well in a growing market. However, this report primarily confirms existing capabilities rather than revealing new business developments that would materially impact investor considerations.
As digital commerce continues to grow, retailers are repurposing their stores to meet the needs of modern shoppers. They are discovering their stores hold the key to sustainable differentiation - not as mere fulfillment points or showrooms, but as sophisticated engines of customer intelligence and relationship building. Modern retail stores are moving beyond selling products and completing checkout transactions to providing a seamless, customer-centric experience that merges the best of digital convenience with the value of human interaction provided by in-store shopping.
“We’re honored to be named a Leader in the 2024 Forrester POS Wave and view it as further affirmation of Manhattan’s dedication to helping retailers deliver a seamless omnichannel experience,” said Robby Dewling, director, Product Management, Manhattan Associates. “Last year,
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About Manhattan Associates:
Manhattan Associates is a global technology leader in supply chain and omnichannel commerce. We unite information across the enterprise, converging front-end sales with back-end supply chain execution. Our software, platform technology and unmatched experience help drive both top-line growth and bottom-line profitability for our customers. Manhattan Associates designs, builds and delivers leading edge cloud and on-premises solutions so that across the store, through your network or from your fulfillment center, you are ready to reap the rewards of the omnichannel marketplace. For more information, please visit www.manh.com.
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Devika Goel
Manhattan Associates
470-435-1566 (Mobile)
Dgoel@manh.com
Source: Manhattan Associates
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