Manhattan Associates Named the Only Leader in Order Management Systems

Rhea-AI Summary

Manhattan Associates (NASDAQ: MANH) has been recognized as the Leader in Forrester Wave's Q2 2023 report for Order Management Systems (OMS). It is the only provider to achieve a perfect score (5.00) in 16 out of 24 evaluated criteria under Current Offering. The report commends Manhattan's OMS for its comprehensive features, particularly in inventory management and order orchestration capabilities.

Forrester's analysis highlighted the company's strengths in community engagement and planned enhancements, affirming its strategic positioning within the market. The recognition is seen as a validation of Manhattan’s commitment to innovation and customer partnership. The Unified Commerce Benchmark indicates that a streamlined OMS can potentially boost revenue growth by up to 6X.

Positive

• Recognized as Lead in Forrester Wave's OMS report, Q2 2023.
• Achieved perfect score (5.00) in 16 of 24 criteria evaluated.
• Commended for comprehensive inventory management and order orchestration.
• Strength in community engagement and planned enhancements noted by Forrester.
• Potential for revenue growth increase of up to 6X identified in Unified Commerce Benchmark.

Negative

• None.

ATLANTA--(BUSINESS WIRE)-- Manhattan Associates Inc. (NASDAQ: MANH) today announced that it has been named the Leader in The Forrester Wave™: Order Management Systems (OMS), Q2 2023 report. Manhattan was the only OMS solution provider to receive this recognition, receiving the highest possible score (5.00) in 16 of the 24 criteria evaluated under Current Offering. Specifically architected for omnichannel environments, Manhattan Active^® Omni received the highest scores in two of the three high-level categories of the Forrester evaluation – Current Offering and Market Presence.

The Forrester report describes Manhattan’s OMS as “the most comprehensive solution in the market.” In the report, Forrester analysts recognized Manhattan as strategically strong in its community engagement, planned enhancements, and partner ecosystem, and noted the company’s strength in inventory management, order orchestration rules, and “buy online, pick up” configuration.

“We’re honored to be named the only Leader in the 2023 Forrester OMS Wave and view it as further affirmation of the significant ongoing investment in innovation we make in partnership with our customers,” said Amy Tennent, senior director, Product Management, Manhattan Associates.

The functional richness of Manhattan Active Omni has been deliberately crafted to help retailers of all sizes meet their unified commerce goals and continuously evolve. Manhattan’s recent Unified Commerce Benchmark revealed that having a single view into business can increase revenue growth by up to 6X, and we believe a strong OMS can play a critical role in achieving this. Manhattan’s cloud-native OMS capabilities include inventory management, store fulfillment, store associate tools, endless aisle, self-service, order orchestration tools, ML-enhanced promising, dynamic exchange and return management, and customer service amongst others.

Click here to download a copy of the Forrester report. Receive up-to-date product, customer and partner news directly from Manhattan Associates on LinkedIn, Twitter and Facebook.

About Manhattan Associates:

Manhattan Associates is a technology leader in supply chain and omnichannel commerce. We unite information across the enterprise, converging front-end sales with back-end supply chain execution. Our software, platform technology and unmatched experience help drive both top-line growth and bottom-line profitability for our customers. Manhattan Associates designs, builds and delivers leading edge cloud and on-premises solutions so that across the store, through your network or from your fulfillment center, you are ready to reap the rewards of the omnichannel marketplace. For more information, please visit www.manh.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20230412005037/en/

Devika Goel

Manhattan Associates

470-435-1566 (Mobile)

Dgoel@manh.com

Source: Manhattan Associates Inc.

FAQ

What recognition did Manhattan Associates receive in Q2 2023?

Manhattan Associates was named the Leader in Forrester Wave's Order Management Systems report.

What key scores did Manhattan Associates achieve in the Forrester report?

Manhattan Associates received a perfect score (5.00) in 16 out of 24 criteria evaluated.

How does Manhattan's OMS contribute to revenue growth?

The Unified Commerce Benchmark suggests a strong OMS can increase revenue growth by up to 6X.

What strengths did Forrester highlight about Manhattan Associates?

Forrester noted Manhattan's strengths in inventory management, order orchestration, and community engagement.