Rapid Tech Reskilling: Experis and ServiceNow Join Forces to Fill Talent Shortage
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Insights
From a market research perspective, the partnership between Experis and ServiceNow addresses a critical economic issue: the technology skills gap. The collaboration has the potential to influence the IT labor market significantly by expanding the talent pool through training and upskilling. By focusing on 'whole-person' competencies, the initiative may also redefine what it means to be 'tech talent', potentially broadening the scope for non-traditional candidates to enter the IT workforce.
For businesses, the availability of a skilled workforce is a key competitive factor. This partnership could reduce hiring costs and time-to-hire for companies seeking specialized IT skills, ultimately improving operational efficiencies. Moreover, the initiative's focus on 'power skills' like critical thinking and creativity aligns with the evolving needs of the digital economy where such soft skills are increasingly valued alongside technical expertise.
From a financial analysis standpoint, the strategic partnership could be a significant value driver for both Experis and ServiceNow. Upskilling candidates in the ServiceNow portfolio could lead to a surge in demand for ServiceNow's products, as a larger skilled workforce can utilize and implement its solutions. This, in turn, could have a positive impact on ServiceNow's revenue growth and market share.
For Experis and ManpowerGroup, this initiative may enhance their service offerings and potentially increase their marketability to clients who are in dire need of skilled IT professionals. The partnership could also lead to long-term financial benefits by establishing Experis as a leader in IT resourcing and training, thereby attracting new business and retaining existing clients seeking specialized talent.
An economist would note that the initiative could have broader economic implications beyond the immediate sectors involved. By aiming to upskill one million people, the partnership could contribute to economic growth by improving labor productivity in the tech sector. Additionally, by targeting disadvantaged groups, the program may help to reduce economic inequality and promote more inclusive growth.
The long-term economic benefits could be substantial, as a more skilled workforce can lead to greater innovation, higher wages and increased consumer spending. Furthermore, the initiative could serve as a model for public-private partnerships aimed at addressing labor market mismatches, which are a concern for many economies facing digital transformation challenges.
IT and data skills are the most sought after by employers, according to the 2024 ManpowerGroup Talent Shortage Survey and this collaboration will see Experis become a RiseUp ServiceNow Placement Partner, helping to upskill and train individuals in the ServiceNow portfolio globally via the Experis Academy. The Academy is an innovative IT solution, which looks at a wider pool of candidates who may not have all the technical skills for a given role but have adjacent skills showing the right behaviors, mindset, and capabilities and upskills them through a bespoke training program designed to meet the needs of the role.
"Through Experis Academy, we can train candidates on the most in-demand and cutting-edge tech skills that the industry desperately needs today. And as a RiseUp ServiceNow Placement Partner, we can rapidly reskill talent and fill dire talent gaps so ServiceNow can tap into a highly qualified, future-ready workforce," said Ger Doyle, Head of Experis US. "This is a win-win-win for candidates looking to launch thriving digital careers, for hiring managers struggling to find technical talent, and for companies aiming to remain competitive and innovative in a complex business landscape. There's simply huge value here for the entire tech ecosystem."
Aiming to create equitable on-ramps to digital careers, opening new doors for disadvantaged groups to access the technological future, this endeavor will expand training and career pathways in high-demand digital fields.
"As more organizations look to technology to drive productivity and efficiency, digital talent is essential for success, but increasingly hard to identify," said Amy Regan Morehouse, Senior Vice President of global education at ServiceNow. "We are thrilled Experis chose RiseUp with ServiceNow to help close that opportunity gap. Through the program, individuals will be empowered to build meaningful technology careers with a promising trajectory."
As a Placement Partner, Experis supports RiseUp with ServiceNow's ambitions to upskill one million people on the company's platform by the end of 2024. RiseUp with ServiceNow also expands on the traditional definition of tech talent by emphasising "whole–person" competencies and human "power skills" such as critical thinking, interpersonal communication, and creativity.
ABOUT MANPOWERGROUP
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, and Talent Solutions – creates substantially more value for candidates and clients across more than 70 countries and territories and has done so for more than 75 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality, and Disability, and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th time – all confirming our position as the brand of choice for in-demand talent.
For more information, visit www.manpowergroup.com, or follow us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
ABOUT EXPERIS
Experis® is the global leader in professional resourcing and project-based solutions. Experis accelerates organizations' growth by attracting, assessing, and placing specialized expertise in IT to deliver in-demand talent for mission-critical positions and projects, enhancing the competitiveness of the organizations and people we serve. Experis is part of the ManpowerGroup® (NYSE: MAN) family of companies, which also includes Manpower and Talent Solutions.
For more information, visit www.experis.com, or follow us on LinkedIn and X (formerly Twitter).
ABOUT SERVICENOW
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud–based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine.
The world works with ServiceNow™. For more information, visit: www.servicenow.com.
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SOURCE ManpowerGroup
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