New Research from Right Management Uncovers Alarming Employee-Employer Disconnect, Engagement Crisis
Right Management, part of the ManpowerGroup, unveiled its first report in the 'State of Careers' series, titled 'The Engagement Illusion.' Released on May 16, 2024, the report highlights a significant disconnect between leaders' perceptions and the reality of employee engagement and loyalty. Based on surveys of over 400 leaders and 1,000 employees in the U.S. and Canada, findings reveal that 83% of leaders believe their workforce is fully engaged, compared to only 48% of employees. Additionally, while 75% of employees express a desire to stay with their organization, half are open to new opportunities. Mid-career employees are the least engaged and most likely to seek new jobs. The report emphasizes the need for investment in employee development to enhance engagement and retention.
- Right Management's new report provides valuable insights into employee engagement and retention.
- 83% of leaders believe their workforce is fully engaged, highlighting a positive perception among leadership.
- 75% of employees express a desire to stay with their organization.
- The research offers actionable recommendations to improve engagement, emphasizing investment in talent and career development.
- Future reports in the 'State of Careers' series promise continued insights and trends.
- Only 48% of employees actually feel fully engaged, indicating a significant disconnect between leaders and employees.
- Half of the employees, despite expressing a desire to stay, are open to new job opportunities.
- Mid-career employees (3-5 years tenure) are the least engaged and most likely to leave, posing a retention risk.
- There is a notable gap in perceived and actual employee loyalty.
- The engagement crisis could lead to reduced productivity and loss of top talent if not addressed.
Backed by extensive proprietary research and surveys of more than 400 leaders and 1,000 employees in
Key findings and insights:
- Leaders grossly overestimate employee engagement.
83% of leaders responded that their workforce is fully engaged, while only48% of employees would categorize themselves as fully engaged. This suggests a large gulf between what leaders think and reality. - Employees are also less loyal than leaders perceive. While three-quarters of employee participants noted that they'd like to stay at their organization for the foreseeable future, half of them are open to taking steps toward taking a job elsewhere.
- There is an unexpected relationship between engagement and retention.
Only highly engaged employees are more likely to remain at their organizations. Those who are somewhat engaged are just as likely to leave as disengaged employees. - The least engaged employee segment consists of mid-career and middle-layer employees. Our research found that those who have been at the organization for three to five years are most likely to be actively looking for a new job.
- There is a light at the end of the tunnel. Investing in employee development drives engagement. Employees want to be loyal, engaged, and productive; they just need additional support from leadership to meet their needs. Organizations must prioritize employee engagement with career management and talent development approaches that will drive organizational change, particularly at the middle layer and mid-career levels of the organization.
"Right Management's research is a wakeup call to leaders everywhere. Employees are not as engaged and loyal as leaders think they are," Karel van der Mandele, SVP of Right Management North America, said. "Fortunately, the research also shows what leaders need to do to improve engagement, and that is to invest in their talent and career development."
This report marks the beginning of a broader conversation, with three additional reports slated for release later this year. With the latest proprietary research, newest trends, and expert insights from Right Management, HR and business leaders will successfully navigate the engagement crisis and bridge the gap between themselves and their employees. This way, organizations will future-proof themselves against reduced productivity and the loss of top talent.
"The Engagement Illusion," complete with actionable insights and recommendations for organizations, is available now at www.right.com/state-of-careers.
ABOUT MANPOWERGROUP
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, and Talent Solutions – creates substantially more value for candidates and clients across more than 70 countries and territories and has done so for more than 75 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality, and Disability, and in 2024 ManpowerGroup was named one of the World's Most Ethical Companies for the 15th time – all confirming our position as the brand of choice for in-demand talent.
For more information, visit www.manpowergroup.com, or follow us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
ABOUT MANPOWERGROUP TALENT SOLUTIONS RIGHT MANAGEMENT
Talent Solutions combines our leading global offerings—RPO, TAPFIN-MSP and Right Management—to help organizations address their complex workforce needs. Talent Solutions leverages our deep industry expertise and understanding of what talent wants to provide end-to-end, data-driven capabilities across the talent lifecycle. From talent attraction and acquisition to upskilling, development and retention, we provide seamless delivery, leveraging best-in-class technology and extensive workforce insights across multiple countries at scale. Right Management, part of the ManpowerGroup® family of companies—including Manpower and Experis—is our global talent management offering for outplacement, career management and leader development solutions.
For more information, visit right.com, or follow us on LinkedIn, X (formerly Twitter), and Facebook.
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SOURCE ManpowerGroup
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