Susan Muigai Joins Mastercard as Chief People Officer
Mastercard (NYSE: MA) has announced the appointment of Susan Muigai as its new Chief People Officer, effective April 7, 2025. Muigai will succeed Michael Fraccaro, who will serve as an advisor until departing at year-end. She will report directly to CEO Michael Miebach and join the Executive Leadership Team.
Muigai joins from TransUnion, where she served as Executive Vice President and Chief Human Resources Officer since 2021. She previously spent 16 years at Walmart in various senior roles across the U.S., Canada, and India. She holds a Master of Law in International Business from the University of London and a Bachelor of Law from the University of Windsor.
In her new role, Muigai will lead Mastercard's human resources strategy, overseeing culture, learning & development, talent acquisition, engagement, compensation, and benefits.
Mastercard (NYSE: MA) ha annunciato la nomina di Susan Muigai come nuovo Chief People Officer, con effetto dal 7 aprile 2025. Muigai succederà a Michael Fraccaro, che rimarrà come consulente fino alla sua partenza a fine anno. Riporterà direttamente al CEO Michael Miebach e si unirà al Leadership Team Esecutivo.
Muigai proviene da TransUnion, dove ha ricoperto il ruolo di Executive Vice President e Chief Human Resources Officer da ottobre 2021. In precedenza, ha trascorso 16 anni in Walmart in vari ruoli senior negli Stati Uniti, Canada e India. Ha conseguito un Master in Diritto Internazionale presso l'Università di Londra e una Laurea in Giurisprudenza presso l'Università di Windsor.
Nel suo nuovo ruolo, Muigai guiderà la strategia delle risorse umane di Mastercard, supervisando la cultura, l'apprendimento e lo sviluppo, l'acquisizione di talenti, il coinvolgimento, la compensazione e i benefici.
Mastercard (NYSE: MA) ha anunciado el nombramiento de Susan Muigai como nueva Directora de Personas, con efecto a partir del 7 de abril de 2025. Muigai sucederá a Michael Fraccaro, quien seguirá como asesor hasta su partida a finales de año. Reportará directamente al CEO Michael Miebach y se unirá al equipo de liderazgo ejecutivo.
Muigai proviene de TransUnion, donde se desempeñó como Vicepresidenta Ejecutiva y Directora de Recursos Humanos desde octubre de 2021. Anteriormente, pasó 16 años en Walmart en varios roles senior en los Estados Unidos, Canadá e India. Tiene una Maestría en Derecho Internacional de la Universidad de Londres y una Licenciatura en Derecho de la Universidad de Windsor.
En su nuevo cargo, Muigai liderará la estrategia de recursos humanos de Mastercard, supervisando la cultura, el aprendizaje y desarrollo, la adquisición de talento, el compromiso, la compensación y los beneficios.
마스터카드 (NYSE: MA)는 수잔 무이가이를 새로운 최고 인사 책임자(Chief People Officer)로 임명했다고 발표했습니다. 이는 2025년 4월 7일부로 시행됩니다. 무이가이는 연말에 떠나는 마이클 프라카로를 뒤이어 역할을 맡게 되며, 프라카로는 자문 역할을 계속 수행합니다. 무이가이는 CEO 마이클 미바흐에게 직접 보고하며, 이사회팀에 합류합니다.
무이가이는 2021년부터 트랜스유니언에서 부사장 겸 최고 인사 책임자를 역임했습니다. 이전에는 미국, 캐나다, 인도에서 월마트에서 16년 동안 여러 고위직에 있었습니다. 그녀는 런던 대학교에서 국제 비즈니스 법학 석사 학위를, 윈저 대학교에서 법학 학사 학위를 취득했습니다.
새로운 역할에서 무이가이는 마스터카드의 인사 전략을 이끌며, 문화, 학습 및 개발, 인재 확보, 참여도, 보상 및 복리후생을 감독할 것입니다.
Mastercard (NYSE: MA) a annoncé la nomination de Susan Muigai en tant que nouvelle Directrice des Ressources Humaines, à compter du 7 avril 2025. Muigai succédera à Michael Fraccaro, qui continuera à servir en tant que conseiller jusqu'à son départ à la fin de l'année. Elle rendra directement compte au PDG Michael Miebach et rejoindra l'équipe de direction exécutive.
Muigai vient de TransUnion, où elle a exercé les fonctions de vice-présidente exécutive et de Directrice des Ressources Humaines depuis 2021. Auparavant, elle a passé 16 ans chez Walmart dans divers postes de direction aux États-Unis, au Canada et en Inde. Elle est titulaire d'un Master en Droit International de l'Université de Londres et d'une Licence en Droit de l'Université de Windsor.
Dans son nouveau rôle, Muigai dirigera la stratégie des ressources humaines de Mastercard, supervisant la culture, l'apprentissage et le développement, l'acquisition de talents, l'engagement, la rémunération et les avantages sociaux.
Mastercard (NYSE: MA) hat die Ernennung von Susan Muigai zur neuen Chief People Officer bekannt gegeben, die am 7. April 2025 wirksam wird. Muigai folgt auf Michael Fraccaro, der bis zu seinem Ausscheiden zum Jahresende als Berater tätig sein wird. Sie berichtet direkt an den CEO Michael Miebach und wird dem Executive Leadership Team beitreten.
Muigai wechselt von TransUnion, wo sie seit Oktober 2021 als Executive Vice President und Chief Human Resources Officer tätig war. Zuvor war sie 16 Jahre bei Walmart in verschiedenen leitenden Positionen in den USA, Kanada und Indien tätig. Sie hat einen Master of Law in International Business von der University of London und einen Bachelor of Law von der University of Windsor.
In ihrer neuen Rolle wird Muigai die Personalstrategie von Mastercard leiten und dabei Kultur, Lernen und Entwicklung, Talentakquise, Engagement, Vergütung und Sozialleistungen überwachen.
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Susan Muigai (Photo: Business Wire)
Susan will lead Mastercard’s human resources strategy and function, focusing on all aspects of the organization, from culture to learning & development to talent acquisition and engagement to compensation and benefits. She will report to Michael Miebach, Mastercard’s Chief Executive Officer, and will be part of the Executive Leadership Team.
“I’m thrilled to welcome Susan to Mastercard. Her extensive background and global experience in HR strategy, human capital management, and organizational leadership make her an invaluable addition as we continue to empower people and power economies,” said Miebach.
Susan joins Mastercard from TransUnion, where she served as Executive Vice President, Chief Human Resources Officer since 2021. She was responsible for leading TransUnion’s human resource strategy and function and nurturing a high-performance culture to help TransUnion achieve its vision and strategy. She previously spent 16 years at Walmart, holding various senior roles across the
“I’m excited to join the Mastercard team and look forward to building on the strong platform of talent and fostering a culture that enables its people and business to thrive,” said Muigai.
Susan earned a Master of Law in International Business from the University of
Michael originally joined Mastercard in 2012 as Executive Vice President for the company’s Global Products and Solutions business. Earlier in his career, he was a core member of the HR leadership team at HSBC Group.
“Michael has been a critical partner throughout my time at the company. I’m truly grateful for his countless contributions, unwavering partnership, and steadfast support of all of our people,” said Miebach. “Michael’s people-first mindset has been instrumental in evolving our culture and establishing Mastercard as one of the best places to work. We wish him all the best as he transitions into this next phase.”
“It has been an absolute honor and privilege to work alongside such incredible people and be part of this amazing team. I wish everyone continued success and heartfelt thanks for making this an unforgettable chapter in my life,” said Fraccaro.
About Mastercard Incorporated (NYSE: MA), www.mastercard.com
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250204051965/en/
Investor Relations: Devin Corr or Jud Staniar, investor.relations@mastercard.com, 914-249-4565
Communications: Seth Eisen, seth.eisen@mastercard.com, 914-249-3153
Source: Mastercard Investor Relations
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