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Mastercard Introduces Accessible Card for Blind and Partially Sighted People

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Mastercard (NYSE: MA) has unveiled a new accessible card standard, the Touch Card, aimed at supporting the 2.2 billion people globally with visual impairments. This card features unique notches to help users identify whether they are holding a credit, debit, or prepaid card by touch alone. Developed in collaboration with organizations such as the Royal National Institute of Blind People, the Touch Card emphasizes Mastercard's commitment to inclusivity and accessibility in financial services. This innovation is set to enhance security and independence for visually impaired consumers.

Positive
  • Introduction of the Touch Card enhances accessibility for 2.2 billion people worldwide with visual impairments.
  • Touch Card design allows users to identify card types (credit, debit, prepaid) by touch, improving user experience.
  • Endorsement from organizations like the Royal National Institute of Blind People supports the card's effectiveness.
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  • None.

2.2 billion people around the world have visual impairments

Unique notches on the Touch Card’s short side allow the person to distinguish it between a credit, debit or prepaid card

PURCHASE, N.Y.--(BUSINESS WIRE)-- Mastercard extends its commitment to inclusivity by introducing a new accessible card standard for blind and partially sighted people, called the Touch Card. There are few effective ways for the visually impaired to quickly determine whether they're holding a credit, debit or prepaid card, particularly as more cards move to flat designs without embossed name and numbers. Mastercard is addressing this challenge with a simple yet effective innovation.

Mastercard Touch Card (Photo: Business Wire)

Mastercard Touch Card (Photo: Business Wire)

“The Touch Card will provide a greater sense of security, inclusivity and independence to the 2.2 billion people around the world with visual impairments,“ says Raja Rajamannar, chief marketing and communications officer. “For the visually impaired, identifying their payment cards is a real struggle. This tactile solution allows consumers to correctly orient the card and know which payment card they are using.”

With the new Touch Card, Mastercard has improved upon a current design standard by introducing a system of notches on the side of the card to help consumers use the right card, the right way, by touch alone. The new Touch Card credit cards have a round notch; debit cards have a broad squarish notch; and prepaid cards have a triangular notch. The standard has been designed to work with point-of-sale terminals and ATMs, ensuring it can be deployed at scale.

Mastercard’s concept has been vetted and endorsed by The Royal National Institute of Blind People (RNIB) in the U.K. and VISIONS/Services for the Blind and Visually Impaired in the U.S. The card was co-designed by IDEMIA, the global leader in Augmented Identity, providing trusted solutions in the physical as well as digital space.

“As the banking industry responds to new trends and developments, it’s critical that any innovation brings progress for everyone, including those with a visual impairment,” says David Clarke, RNIB’s director of services. “We’re very pleased that Mastercard understands how important it is that blind and partially sighted people have equal and independent access to their own finances.“

“Innovation should always be driven by the impulse to include,” adds Rajamannar, who is also the company’s Healthcare president. “With one in seven people experiencing some form of disability, designing these products with accessibility in mind gives them equal opportunity to benefit from the ease and security of a digital world. No one should be left behind.”

Mastercard has been embedding its signature melody at checkout counters worldwide, a signal to everyone – the sight impaired in particular – that their card transaction has gone through successfully.

Mastercard’s launch of the Touch Card underscores its commitment to inclusivity. It follows the introduction of True Name™, designed in support of the transgender and non-binary communities. The company’s commitment as a brand is to not only stand against inequity but to be an agent for change.

About Mastercard (NYSE: MA)

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
www.mastercard.com

Jill Davison

+1 (914) 673 7542; jill.davison@mastercard.com

Source: Mastercard Investor Relations

FAQ

What is the Touch Card launched by Mastercard (MA)?

The Touch Card is an accessible card standard that helps visually impaired users identify credit, debit, and prepaid cards through unique tactile notches.

How does the Touch Card improve accessibility for visually impaired individuals?

The Touch Card features distinct notches allowing users to distinguish between card types by touch, enhancing security and independence.

When was the Touch Card introduced by Mastercard (MA)?

Mastercard announced the Touch Card on October 25, 2021.

Which organizations collaborated with Mastercard (MA) on the Touch Card?

The Touch Card was developed in collaboration with the Royal National Institute of Blind People and VISIONS/Services for the Blind and Visually Impaired.

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