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Mastercard Economics Institute: Consumers prioritize experiences and essentials in the face of economic pressure
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The Mastercard Economics Institute's report titled "Shifting Wallets" highlights evolving consumer spending habits amidst economic challenges. Key findings include a 70% increase in online grocery spending above pre-pandemic levels, while restaurant spending rose 25% compared to 2021. Additionally, global flight bookings saw a 15% increase over 2019 levels. The shift towards digital services is evident, with small online businesses growing 1.5-2x faster than larger counterparts. Weekday spending has increased, indicating a transformation in consumer behavior.
Positive
Online grocery spending is up 70% compared to pre-pandemic levels.
Global flight bookings this summer were 15% higher than those in 2019.
Restaurant spending increased 25% compared to 2021.
Negative
None.
Spending on grocery online surges 70% above pre-pandemic levels.1
Global consumer flight bookings throughout this summer stayed 15% above 2019 levels.2
Remote work trends impact how we live and where we spend - as a result, the "weekend" is starting early.
PURCHASE, N.Y.--(BUSINESS WIRE)--
Amidst an ever-changing and unprecedented global economy, the choices consumers make in what, where and when they spend today may help reveal where we are headed next. The Mastercard Economics Institute’s “Shifting Wallets” report looks at how consumers across the world are holding tight to habits that offer convenience, experience or both.
Mastercard Economics Institute: Shifting wallets, new consumer spending habits (Graphic: Business Wire)
The latest Mastercard Economics Institute report applies unique and high-frequency economic measurements to answer three key questions — what, where and when — consumers are shifting their spending preferences. Key findings include:
What:With higher prices forcing consumers to rebalance their discretionary and essential spending, travel and food have reigned supreme in discourse in recent years.
Consumers continue to prioritize travel. Global consumer flight bookings this summer (May-August) were 15% above 2019 levels, despite heightened logistical challenges and price pressures. 2
Short haul flights fuel most of the travel growth globally (+20% compared to long) 3 except in European countries where travelers have good alternatives to flying for shorter trips.
The ease of eating out draws diners. Restaurant spending was up 25% this year compared to the same time in 2021, while grocery spending—largely fueled by food inflation—was up 14%.4
When looking at longer term trends, online grocery spend is up 70% above the pre-pandemic trend, while in-person grocery spend sits 25% above.1 This speaks to the pandemic-fueled shift to digital and the stickiness of convenience-based spending.
Where:Small businesses bore the brunt of pandemic-related closures, as they tried to rapidly shift online.
Small businesses show gains in online services. Small online services businesses—think tax preparation, tutoring and personal care services—are growing 1.5-2x faster than large online services businesses. 5 This is especially true in Belgium, Brazil, Canada, Italy, and Singapore.
Large retailers dramatically outperform small businesses in the shift to digital. In the retail sector, e-commerce sales for large businesses grew 66% versus 27% for small businesses in August compared to 2019.6 The gap is particularly evident in more developed economies like Australia, Germany, Hong Kong and Singapore.
When:Gone are designated days for spending. Working from home and the shift to digital have blurred the lines, and date night is apparently now any night. This has significant staffing and supply chain implications for retailers, restaurants and other businesses.
Both goods and experiences spending shifts into weekdays. Globally, roughly 5% of total weekend spending at department stores has shifted into the weekday. This represents roughly $22.3 billion USD of global department store sales.7
In the U.S., a clear weekend to weekday shift in spending at movie theatres, where a cumulative 3 percentage points have shifted away from Saturdays and Sundays into the weekdays – mostly on Thursdays and, to a lesser extent, Mondays too.
“The shifts in spending preferences come as consumers settle in to a new rhythm,” said Bricklin Dwyer, Mastercard chief economist and head of the Mastercard Economics Institute. “Despite contending with rising prices, interest rates and growing economic uncertainty, consumers continue to evaluate their spending habits based on what works best for their lives.”
You can view the full Shifting Wallets: New consumer spending habits report here. Other reports from the Mastercard Economics Institute can be found here.
Disclaimer
This presentation and content are intended solely as a research tool for informational purposes and not as investment advice or recommendations for any particular action or investment and should not be relied upon, in whole or in part, as the basis for decision-making or investment purposes. This presentation and content are not guaranteed as to accuracy and are provided on an "as is" basis to authorized users, who review and use this information at their own risk. This presentation and content, including estimated economic forecasts, simulations or scenarios from the Mastercard Economics Institute, do not in any way reflect expectations for (or actual) Mastercard operational or financial performance.
About Mastercard Economics Institute
Founded in 2020, the Mastercard Economics Institute draws on unique, high-frequency and actionable economic measurement to give leaders in business and government the insights needed to make thoughtful decisions with better outcomes.
About Mastercard (NYSE:MA)
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
1 Reflects the deviation above the pre-pandemic trend. Measures aggregated & anonymized Mastercard switched volumes (nominal US dollars unadjusted for FX) for the month of August 2022. Seasonally adjusted global estimate.
2 Corresponds with the number of flight bookings made during reference period relative to the same time in 2019. Based on aggregated & anonymized flight booking data provided by third party partners, sourced by Mastercard Economics Institute.
3 Corresponds with the number of flight bookings made relative to the same time in 2019 for the month of August 2022. Based on aggregated & anonymized flight booking data provided by third party partners, sourced by Mastercard Economics Institute.
4 Reflects the YTD growth rate of aggregated & anonymized Mastercard switched volumes (nominal US dollars unadjusted for FX) through August 2022 YTD. Seasonally adjusted and price adjusted global estimate.
5 Figures reflect aggregated & anonymized Mastercard switched volumes (nominal US dollars unadjusted for FX) for the month of August 2022. Reflects a cross-country average of small & medium-sized versus large retailers and service businesses across 22 countries. Small and medium-sized businesses derived by a proprietary classification model developed by the Mastercard Economics Institute.
6 Figures reflect aggregated & anonymized Mastercard switched volumes (nominal US dollars unadjusted for FX) for the month of August 2022. Reflects a cross-country average of small & medium-sized versus large retailers and service businesses across 22 countries. Small and medium-sized businesses derived by a proprietary classification model developed by the Mastercard Economics Institute.
7 Source: Mastercard Economics Institute, Euromonitor. Reflects weekend to weekday share shift derived by aggregated & anonymized Mastercard switched volumes (nominal US dollars unadjusted for FX) as of August 2022 YTD. The change in share corresponds with the change in the average share of spending by day of the week in 2019 versus the average share of spending by day of the week in 2022. Global market size for department stores sourced through Euromonitor. Assumes day of the week share shift is representative across all tender types.
What does the Mastercard report 'Shifting Wallets' reveal about consumer spending?
The report indicates a significant shift in consumer spending habits, with a 70% rise in online grocery spending, a 15% increase in global flight bookings compared to 2019, and a 25% rise in restaurant spending compared to 2021.
How has consumer behavior changed regarding grocery shopping according to Mastercard?
According to Mastercard, online grocery spending has surged 70% above pre-pandemic levels, while in-person grocery spending is 25% higher.
What trends in travel bookings were reported in the Mastercard Economics Institute study?
The study reported that global consumer flight bookings this summer were 15% above 2019 levels, with short-haul flights driving most of the growth.
What impact has the shift to remote work had on consumer spending patterns?
The shift to remote work has blurred traditional spending days, leading to a 5% increase in weekday spending at department stores, amounting to approximately $22.3 billion.
