LiveVox Holdings, Inc. - LVOX STOCK NEWS

LiveVox Holdings (NASDAQ: LVOX) has been recognized as an Innovator in the Aragon Research Globe for Intelligent Contact Centers, 2022.

The company was acknowledged for its pre-integrated omnichannel and AI capabilities, which enhance customer engagement and operational efficiency. LiveVox's personalization features and data-driven insights equip agents to improve customer experiences. The report notes a shifting landscape, with 55% of contact centers expected to adopt enhanced customer profiles by 2024.

LiveVox Holdings, Inc. (NASDAQ: LVOX) reported a 12.0% year-over-year revenue growth in Q4 2022, totaling $35.7 million. Annual revenue also increased by 14.1% to $136.0 million. Contract revenue for Q4 rose 18.3% to $28.8 million, with gross profit up 35.5% to $23.7 million. Despite a net loss of $5.9 million, adjusted EBITDA showed positive growth at $0.5 million. The company aims to capitalize on its growth strategy amid challenging macroeconomic conditions, and CEO John DiLullo expressed optimism for continued momentum in 2023.

LiveVox Holdings, Inc. (LVOX) will release its fourth quarter and full year 2022 financial results on March 2, 2023, after market close. The Company will host a conference call at 4:30 PM ET to discuss the results and future business outlook. Investors can access the call by phone or via a live webcast on the Company’s website. A replay will be available post-call until March 22, 2023. LiveVox offers cloud-based customer service tools and facilitates over 14 billion omnichannel interactions annually. The Company is headquartered in San Francisco and has over 620 employees globally.

LiveVox reported a 15.6% year-over-year increase in total revenue for Q3 2022, reaching $35.3 million. Contract revenue rose 21.4% to $28.0 million. Gross profit improved 31.3% to $22.4 million, with a gross margin of 63.4%, up from 55.8% in Q3 2021. The company reduced its net loss to $7.8 million, down from $11.3 million. Adjusted EBITDA loss was cut to $1.5 million from $6.3 million year-over-year. The outlook reflects careful consideration of growth strategies and market conditions.

LiveVox Holdings, Inc. announced John DiLullo as the new CEO, transitioning Louis Summe to Vice Chairman. DiLullo, with over 30 years in technology, aims to support growth and expand LiveVox’s product suite. For Q3 2022, the company forecasts record revenues of approximately $35.3 million, but also anticipates a net loss of $7.8 million. Updated guidance for the full year has reduced total revenue expectations to between $134.0 million and $135.5 million.

LiveVox Holdings, Inc. (NASDAQ: LVOX) will exhibit at Money20/20 from October 23-26 in Las Vegas, showcasing its Integrated Agent Workflows, aimed at enhancing customer service in fintech and financial sectors. CEO Louis Summe emphasized the importance of improving both agent and customer experiences through tailored processes. Key features of LiveVox’s platform include a native contact center CRM, flexible integration options, smart agent scripting tools, and high configurability, providing organizations with an efficient workflow solution.

LiveVox Holdings, Inc. (NASDAQ: LVOX) will release its third quarter 2022 financial results on November 8th, 2022, after market close. A conference call will follow at 4:30 p.m. ET, accessible via phone or webcast. LiveVox, based in San Francisco, provides cloud-based customer service tools and manages over 14 billion omnichannel interactions annually. The company emphasizes innovation through its CCaaS 2.0 platform and has more than 650 employees globally.