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SOUTHWEST AIRLINES NAMES PROVEN LEADER AILEEN FURLONG AS VICE PRESIDENT SALES

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Southwest Airlines (NYSE: LUV) has appointed Aileen Furlong as its new Vice President Sales, effective January 6, 2025. Furlong will lead the Southwest Business function, which serves corporate customers and travel management companies. She joins Southwest after a 23-year career at United Airlines, where she most recently served as Managing Director, Global Corporate Sales.

The appointment aligns with Southwest's strategy to unite its revenue production disciplines - Revenue Management, Pricing, and Southwest Business - under a single leadership structure. Furlong brings extensive experience in sales, loyalty programs, marketing, and customer experience. She has been recognized as one of the 'Top 50 Women in Travel' by GBTA twice and holds an MBA from Northwestern's Kellogg School of Management.

Southwest Airlines (NYSE: LUV) ha nominato Aileen Furlong come nuova Vice Presidente Vendite, con effetto dal 6 gennaio 2025. Furlong guiderà la funzione Southwest Business, che si occupa di clienti corporate e aziende di gestione viaggi. Si unisce a Southwest dopo una carriera di 23 anni in United Airlines, dove ha ricoperto l'incarico di Direttore Generale, Vendite Corporate Globali.

Questa nomina è in linea con la strategia di Southwest di unire le sue discipline di produzione di entrate - Gestione delle Entrate, Prezzi e Southwest Business - sotto una singola struttura di leadership. Furlong porta con sé un'ampia esperienza in vendite, programmi di fidelizzazione, marketing ed esperienza del cliente. È stata riconosciuta come una delle 'Top 50 Women in Travel' dalla GBTA due volte e possiede un MBA dalla Kellogg School of Management della Northwestern.

Southwest Airlines (NYSE: LUV) ha nombrado a Aileen Furlong como su nueva Vicepresidenta de Ventas, con efecto a partir del 6 de enero de 2025. Furlong liderará la función de Southwest Business, que atiende a clientes corporativos y empresas de gestión de viajes. Se une a Southwest tras una carrera de 23 años en United Airlines, donde ocupó recientemente el cargo de Directora General de Ventas Corporativas Globales.

Este nombramiento se alinea con la estrategia de Southwest de unificar sus disciplinas de producción de ingresos - Gestión de Ingresos, Precios y Southwest Business - bajo una única estructura de liderazgo. Furlong aporta una amplia experiencia en ventas, programas de lealtad, marketing y experiencia del cliente. Ha sido reconocida como una de las 'Top 50 Women in Travel' por la GBTA en dos ocasiones y posee un MBA de la Kellogg School of Management de Northwestern.

사우스웨스트 항공 (NYSE: LUV)Aileen Furlong을 새로운 판매 부사장으로 임명하며, 이는 2025년 1월 6일부터 효력을 발휘합니다. Furlong은 기업 고객과 여행 관리 회사를 대상으로 하는 사우스웨스트 비즈니스 기능을 이끌게 됩니다. 그녀는 유나이티드 항공에서 23년 동안의 경력을 쌓은 후 합류하며, 가장 최근에는 글로벌 기업 판매 부문 전무 이사를 역임했습니다.

이번 임명은 수익 관리, 가격 책정 및 사우스웨스트 비즈니스의 수익 생산 분야를 단일 리더십 구조로 통합하려는 사우스웨스트의 전략에 부합합니다. Furlong은 판매, 고객 충성 프로그램, 마케팅 및 고객 경험에 대한 폭넓은 경험을 보유하고 있습니다. 그녀는 GBTA에서 두 차례 '여행 분야의 50대 여성'으로 선정되었으며, 노스웨스턴 대학교의 켈로그 경영대학원에서 MBA를 취득했습니다.

Southwest Airlines (NYSE: LUV) a nommé Aileen Furlong comme nouvelle vice-présidente des ventes, à effet du 6 janvier 2025. Furlong dirigera la fonction Southwest Business, qui dessert les clients d'entreprise et les sociétés de gestion de voyages. Elle rejoint Southwest après une carrière de 23 ans chez United Airlines, où elle a récemment occupé le poste de Directrice Générale, Ventes Corporate Globales.

Cette nomination s'inscrit dans la stratégie de Southwest d'unir ses disciplines de production de revenus - Gestion des revenus, Tarification et Southwest Business - sous une seule structure de leadership. Furlong apporte une vaste expérience dans les ventes, les programmes de fidélité, le marketing et l'expérience client. Elle a été reconnue deux fois comme l'une des 'Top 50 Women in Travel' par la GBTA et détient un MBA de la Kellogg School of Management de Northwestern.

Southwest Airlines (NYSE: LUV) hat Aileen Furlong zur neuen Vertriebs-Vizepräsidentin ernannt, die am 6. Januar 2025 in Kraft tritt. Furlong wird die Southwest Business-Funktion leiten, die Unternehmens- und Reisemanagement-Kunden bedient. Sie kommt zu Southwest nach einer 23-jährigen Karriere bei United Airlines, wo sie zuletzt als Geschäftsführerin für den globalen Unternehmensvertrieb tätig war.

Die Ernennung steht im Einklang mit der Strategie von Southwest, ihre Erlösproduktionsdisziplinen - Revenue Management, Preisgestaltung und Southwest Business - unter einer einheitlichen Führungsstruktur zu vereinen. Furlong bringt umfassende Erfahrungen in Vertrieb, Loyalitätsprogrammen, Marketing und Kundenerfahrung mit. Sie wurde von der GBTA zweimal als eine der 'Top 50 Women in Travel' ausgezeichnet und hat ein MBA von der Kellogg School of Management der Northwestern University.

Positive
  • Strategic hire with 23 years of industry experience in sales and revenue generation
  • Consolidation of revenue-generating functions under unified leadership structure
  • Appointment of executive with proven track record in corporate sales and account management
Negative
  • None.

Longtime airline executive brings multi-faceted leadership experience to the airline's Revenue Organization

DALLAS, Dec. 11, 2024 /PRNewswire/ -- Southwest Airlines (NYSE: LUV) has selected Aileen Furlong as its new Vice President Sales to lead the airline's Southwest Business function. She will officially join Southwest Airlines® on Jan. 6, 2025. Southwest Business serves corporate Customers – both corporate travel managers and travel management companies – with an approach that offers direct support and self-service options to companies of all sizes.

"Aileen's appointment is a wonderful opportunity for Southwest Business and our entire Revenue Organization," said Andrew Watterson, Chief Operating Officer at Southwest Airlines. "She has the well-rounded capabilities and experiences we were looking for to take our organization to the next level, and we're thrilled to have her join the Southwest Family next month."

Furlong comes to Southwest® after a 23-year career at United Airlines where she was a trusted transformational leader with a proven record of building and delivering innovative programs and generating revenue. She has a diverse background that includes leadership and management roles in sales, loyalty programs, marketing, and customer experience. Most recently, she served as Managing Director, Global Corporate Sales, where she negotiated contracts with top global accounts and led a team of global account management sales professionals.

Furlong's appointment comes as Southwest continues building its Revenue Organization to unite the revenue production disciplines – Revenue Management, Pricing, and Southwest Business – into a new business unit under a single Leader.

Active in the business travel community, Furlong has twice been named as one of the "Top 50 Women in Travel" by the Global Business Travel Association (GBTA) and Premier Traveler counted her as one of the Most Compelling Women in the Travel Industry. She is also a past member of the GBTA Women in Travel Advisory Board.

Furlong holds a Bachelor of Arts in government from Georgetown University and an MBA in marketing and finance from the Kellogg School of Management at Northwestern.

ABOUT SOUTHWEST AIRLINES CO. 
Southwest Airlines Co. operates one of the world's most admired and awarded airlines, offering its one-of-a-kind value and Hospitality at 117 airports across 11 countries. Southwest took flight in 1971 to democratize the sky through friendly, reliable, and low-cost air travel and now carries more air travelers flying nonstop within the United States than any other airline1. Based in Dallas and famous for an Employee-first corporate Culture, Southwest maintains an unprecedented record of no involuntary furloughs or layoffs in its history. By empowering its more than 73,0002 People to deliver unparalleled Hospitality, the maverick airline cherishes a passionate loyalty among more than 137 million Customers carried in 2023. That formula for success brought industry-leading prosperity and 47 consecutive years3 of profitability for Southwest Shareholders (NYSE: LUV). Southwest leverages a unique legacy and mission to serve communities around the world including harnessing the power of its People and Purpose to put communities at the Heart of its success. Learn more by visiting Southwest.com/citizenship. As the airline with Heart, Southwest has set a goal to work toward achieving net zero carbon emissions by 20504. Southwest has also set near-term targets and a three-pillar strategy to achieve its environmental goals. Learn more by visiting Southwest.com/planet.

  1. Based on U.S. Dept. of Transportation quarterly Airline Origin & Destination Survey since Q1 2021
  2. Fulltime-equivalent active Employees
  3. 1973-2019 annual profitability
  4. Southwest's net zero by 2050 goal includes Scope 1, Scope 2, and Scope 3 Category 3 emissions only and excludes any emissions associated with non-fuel products and services, such as inflight service items. 

Cision View original content:https://www.prnewswire.com/news-releases/southwest-airlines-names-proven-leader-aileen-furlong-as-vice-president-sales-302328302.html

SOURCE Southwest Airlines Co.

FAQ

When will Aileen Furlong start as Southwest Airlines (LUV) Vice President Sales?

Aileen Furlong will officially join Southwest Airlines as Vice President Sales on January 6, 2025.

What organizational changes is Southwest Airlines (LUV) making to its Revenue Organization?

Southwest Airlines is unifying its Revenue Management, Pricing, and Southwest Business functions into a single business unit under one leader.

What was Aileen Furlong's previous role before joining Southwest Airlines (LUV)?

Prior to joining Southwest Airlines, Aileen Furlong served as Managing Director, Global Corporate Sales at United Airlines, where she worked for 23 years.

What will be Aileen Furlong's main responsibilities at Southwest Airlines (LUV)?

Furlong will lead the Southwest Business function, which serves corporate customers, corporate travel managers, and travel management companies with direct support and self-service options.

Southwest Airlines Co.

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