LivePerson appoints Sandy Hogan as CRO to accelerate growth, go-to-market strategy, and customer success
LivePerson, a leader in digital customer conversations, has appointed Sandy Hogan as the new Chief Revenue Officer (CRO) effective June 6, 2024. Hogan, with decades of experience in technology and go-to-market leadership roles, will focus on accelerating growth, enhancing go-to-market strategies, and maximizing customer success. She previously led major transformations at SADA and VMWare. CEO John Sabino expressed confidence in Hogan's ability to drive significant value for LivePerson's enterprise customers through the award-winning Conversational Cloud platform. Hogan aims to leverage AI and interconnected technology to improve customer interactions and deliver meaningful business outcomes.
- Appointment of Sandy Hogan as CRO, effective June 6, 2024.
- Hogan has a successful track record in scaling growth and revenue.
- Proven experience leading major go-to-market transformations at SADA and VMWare.
- Focus on maximizing the value of LivePerson's award-winning Conversational Cloud platform.
- Hogan's leadership is expected to enhance customer lifetime value and achieve above-market growth.
- No direct mention of short-term financial impact or immediate revenue uplift from the appointment.
- Potential risks associated with the transition period as Hogan integrates into her new role.
Established revenue leader with proven track record of success joins leading digital conversations company
"Sandy is a proven leader with an extensive track record of success in scaling growth, revenue, and enterprise value. What makes her a perfect fit for LivePerson is her dedication to helping customers get the maximum benefit out of their software investments," said John Sabino, CEO of LivePerson. "I've seen Sandy's excellent work firsthand at VMWare, and I'm proud to welcome her to LivePerson's team of experts."
With decades of experience in tech and go-to-market leadership roles and a proven track record of driving significant growth, Hogan will oversee LivePerson's global sales and partner organization and support the company's customers in maximizing the value of its award-winning Conversational Cloud platform. She will join the company effective June 6.
Hogan has created and led multiple outcome-based, go-to-market models that transformed how organizations sell and partner, deliver customer lifetime value, and achieve above-market growth at scale. Prior to LivePerson, she served as Chief Revenue Officer for SADA, where she led the largest go-to-market transformation in the company's history. Previously, she led VMWare's
"While the conversation around AI is at a fever pitch, few companies can match LivePerson's ability to translate it into tangible business outcomes and real ROI. On top of that — and in a world where interconnected technology, partners, and channels serve as a force multiplier — LivePerson plays a pivotal role orchestrating all of the elements that add up to meaningful customer conversations," said Hogan. "I'm thrilled to join the talented team at LivePerson on the journey to bring customer-for-life value to every touchpoint we have with our incredible clients."
To learn more about LivePerson's solutions for digital customer conversations, visit liveperson.com.
About LivePerson, Inc.
LivePerson (NASDAQ: LPSN) is the enterprise leader in digital customer conversations. The world's leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better business outcomes. Fast Company named us the #1 Most Innovative AI Company in the world. To talk with us or our AI, please visit liveperson.com.
Forward-Looking Statements
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are being made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are subject to risks and uncertainties, and actual events or results may differ materially from our expectations. Some of the factors that could cause events or results to differ from our expectations include, without limitation, our ability to execute on and deliver our current business and product plans and goals, and the other factors described in the "Risk Factors" sections of our Annual Report on Form 10-K for the year ended December 31, 2023, filed with the SEC on March 4, 2024 and our Quarterly Report on Form 10-Q for the quarter ended March 31, 2024, filed with the SEC on May 10, 2024. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
Media Contact:
Mike Tague
mtague@liveperson.com
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SOURCE LivePerson
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