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El Pollo Loco is Officially ‘Abuela Approved’ with New Head Abuela in Charge Bringing Her Wisdom to TikTok

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El Pollo Loco has launched a unique 'Abuela Approved' campaign featuring a new chief authenticator, who will provide humorous commentary on TikTok regarding the restaurant's offerings. This initiative aims to connect with a younger audience while highlighting the brand's family-oriented roots. The campaign acknowledges the growing trend of multigenerational households in the U.S. and will roll out a series of engaging videos this summer. The brand continues to promote its heritage and innovative L.A. Mex cuisine as part of its mission to foster community connections.

Positive
  • Launch of the 'Abuela Approved' campaign to increase engagement on social media.
  • Focus on multigenerational households creating a relatable connection with customers.
  • Emphasis on family roots enhances brand authenticity and customer loyalty.
Negative
  • None.

The L.A. Mex Restaurant’s Abuela Will Act as Chief Authenticator, Sharing Her Unsolicited Hot Takes and Cheeky Commentary

COSTA MESA, Calif., June 21, 2022 (GLOBE NEWSWIRE) -- Today, El Pollo Loco, Inc. (“El Pollo Loco” or “Company) (Nasdaq: LOCO), the nation’s leading fire-grilled chicken restaurant chain, announced a first-of-its-kind “Abuela Approved” campaign, featuring a newly appointed ‘Head Abuela in Charge,’ here to authenticate the restaurant’s cuisine and bring sass and laughs to TikTok.

El Pollo Loco recognizes the generational gap is narrowing and there is a unique bond between grandparent and grandchild. In fact, the number of Americans living in a multigenerational household with three or more generations has nearly quadrupled over the past decade .1. The content featuring Abuela is about acknowledging these dynamics and spreading joy and wisdom with a heavy dose of relatability.

“El Pollo Loco is a brand rooted in family love. In fact, the very core of the El Pollo Loco menu was inspired by a family fire-grilled chicken recipe brought north from Mexico and this connection to heritage sets the tone for everything we do as a brand,” says Chief Marketing Officer Andy Rebhun. “Welcoming our ‘Head Abuela in Charge’ to the El Pollo Loco familia is a lighthearted nod back to our roots and ultimately seeks to entertain followers. It’s an exciting next step in how we engage with new and existing fans on TikTok.”

Through a series of videos directed by Yubicela Brito, El Pollo Loco’s Abuela will act as chief authenticator, giving her sassy, comedic commentary and stamp of approval, or disapproval, on everything from buzzworthy pop culture moments, hot TikTok trends and of course, El Pollo Loco’s lineup of mouthwatering L.A. Mex cuisine that gives Abuela’s home cooking a run for her money. The content series kicked off today with Abuela’s TikTok debut and will continue to rollout on the platform throughout the summer.

“TikTok is an incredibly exciting medium for El Pollo Loco to explore and experiment with. It has proven to be a fantastic tool for engaging and fostering connections,” says Director of Digital, Social & Public Relations Patrick Benson. “There is so much creativity we’re able to infuse into our profile when we embrace the experiences of our fans.”

To stay current on the latest from El Pollo Loco’s Head Abuela in Charge, follow @ElPolloLoco on TikTok. To find a restaurant near you visit ElPolloLoco.com.

About El Pollo Loco
El Pollo Loco (Nasdaq:LOCO) is the nation’s leading fire-grilled chicken restaurant with a mission to bring people together around food, family, and culture in the communities it serves. El Pollo Loco is renowned for its handcrafted L.A. Mex food, an innovative blend of traditional Mexican cuisine and better-for-you eating, that Los Angeles is known for. Since 1980, El Pollo Loco has successfully opened and maintained more than 480 company-owned and franchised restaurants in Arizona, California, Nevada, Texas, Utah, and Louisiana while remaining true to its Mexican-American heritage. El Pollo Loco continues to grow and evolve, nourishing connections to tradition, culture, and one another through fire-grilled goodness that makes us feel like familia. For more information, visit us at ElPolloLoco.com.

Like: www.facebook.com/ElPolloLoco
Follow on Twitter: @ElPolloLoco
Follow on Instagram: @ElPolloLoco
Follow on TikTok: @ElPolloLoco
Subscribe: www.youtube.com/OfficialElPolloLoco
Join Loco Rewards: www.elpolloloco.com/rewards
Join our Team: www.elpolloloco.com/careers

MEDIA CONTACT:
Rosie Herzog 
Edible, Inc. 
eplmedia@edible-inc.com

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/e210f3c5-cbf0-4445-9446-70088a16b656


FAQ

What is the 'Abuela Approved' campaign by El Pollo Loco?

The 'Abuela Approved' campaign features a chief authenticator providing humorous commentary on TikTok, highlighting the restaurant’s offerings.

How is El Pollo Loco addressing multigenerational households?

The campaign acknowledges the increasing number of multigenerational households in the U.S. and aims to connect with both younger and older audiences.

When did the 'Abuela Approved' campaign for LOCO launch?

The 'Abuela Approved' campaign was launched on June 21, 2022.

What is the goal of the TikTok campaign for El Pollo Loco?

The goal is to engage fans and foster connections through entertaining content that emphasizes family and cultural roots.

El Pollo Loco Holdings, Inc.

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